Security, Privacy, and Ethical Issues in Information Systems and the Internet

Chapter 9

Fundamentals of Information Systems, Second Edition 1

Computer Crime

Fundamentals of Information Systems, Second Edition 2

Number of Incidents Reported to CERT

Fundamentals of Information Systems, Second Edition 3

Computer Crime and Security Survey

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The Computer as a Tool to Commit Crime

• Social engineering: Someone gives away the password to log into a certain computer • Dumpster diving: Search information in garbage to break into computers • Identity theft: Get personal information (SSN); started happening in Turkey as well • Cyberterrorism: Attacking government computers to get across a point Fundamentals of Information Systems, Second Edition 5

Computers as Objects of Crime

• Illegal access and use – Hackers are good at programming – Crackers (Criminal hackers) use programming skills to gain illegal access to a computer network or file. • Information and equipment theft (2 nd to car theft) • Software and Internet piracy • Computer-related scams: “Nigerian lady” • International computer crime Fundamentals of Information Systems, Second Edition 6

How to Respond to a Security Incident

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Data Alteration and Destruction

• Virus: Attaches itself to other programs • Worm: Independent program; propagates on its own • Logic bomb: Programmed to be activated at a certain time • Trojan horse: Appears to be useful, but hides a destructive program Fundamentals of Information Systems, Second Edition 8

The Six Computer Incidents with the Greatest Worldwide Economic Impact

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Top Viruses – July 2002

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Preventing Computer-Related Crime

• Crime prevention by state and federal agencies • Crime prevention by corporations – Public Key Infrastructure (PKI) – Biometrics • Anti-virus programs Fundamentals of Information Systems, Second Edition 11

Preventing Computer-Related Crime

• Intrusion Detection Software • Managed Security Service Providers (MSSPs) • Internet Laws for Libel and Protection of Decency Fundamentals of Information Systems, Second Edition 12

Preventing Crime on the Internet

• Develop effective Internet and security policies • Use a stand-alone firewall with network monitoring capabilities • Monitor managers and employees • Use Internet security specialists to perform audits Fundamentals of Information Systems, Second Edition 13

Common Methods Used to Commit Computer Crimes

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How to Protect Your Corporate Data from Hackers

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Antivirus Software

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Privacy

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Privacy Issues

• Privacy and the Federal Government • Privacy at work • E-mail privacy • Privacy and the Internet Fundamentals of Information Systems, Second Edition 18

The Right to Know and the Ability to Decide

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Federal Privacy Laws and Provisions

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The Work Environment

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Health Concerns

• Repetitive stress injury (RSI) • Repetitive motion disorder • Carpal tunnel syndrome (CTS) • Ergonomics Fundamentals of Information Systems, Second Edition 22

Avoiding Health and Environment Problems

• Maintain good posture and positioning.

• Do not ignore pain or discomfort.

• Use stretching and strengthening exercises.

• Find a good physician who is familiar with RSI and how to treat it.

• After treatment, start back slowly and pace yourself.

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Medical Topics on the Internet

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Computer Waste & Mistakes

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Social Issues in Information Systems

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Computer Waste

• Discard technology • Unused systems • Personal use of corporate time and technology Fundamentals of Information Systems, Second Edition 27

Preventing Computer Waste and Mistakes

• Establish Policies and Procedures • Implement Policies and Procedures • Monitor Policies and Procedures • Review Policies and Procedures Fundamentals of Information Systems, Second Edition 28

Types of Computer-Related Mistakes

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Useful Policies to Eliminate Waste and Mistakes

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Summary

•

Computer waste

- the inappropriate use of computer technology and resources in both the public and private sectors •

Identity theft

- a crime in which an imposter obtains key pieces of personal identification information in order to impersonate someone else •

Software and Internet piracy

- represent the most common computer crime Fundamentals of Information Systems, Second Edition 31

Principles and Learning Objectives

• Policies and procedures must be established to avoid computer waste and mistakes.

– Describe some examples of waste and mistakes in an IS environment, their causes, and possible solutions.

– Identify policies and procedures useful in eliminating waste and mistakes.

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Principles and Learning Objectives

• Computer crime is a serious and rapidly growing area of concern requiring management attention.

– Explain the types and effects of computer crime.

– Identify specific measures to prevent computer crime.

– Discuss the principles and limits of an individual’s right to privacy.

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Principles and Learning Objectives

• Jobs, equipment, and working conditions must be designed to avoid negative health effects.

– List the important effects of computers on the work environment.

– Identify specific actions that must be taken to ensure the health and safety of employees .

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