Cultural Competency TOT Agenda

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Transcript Cultural Competency TOT Agenda

Cultural Proficiency in Drug Court
©
Andrew Osborne MS Ed. CHES
Director Emeritus
Training Institute
National Development Research Institutes
71 West 23rd Street - 8th floor
New York, NY 10010
212-845-4400
www.ndri.org
Why
Cultural Proficiency
Higher retention rates
 Higher graduation
rates
 Enhanced quality
assurance
 Lower attrition rates

HOW
Cultural assessment-participant/provider
 Treatment Matching
 Incentives/Sanctions
 Positive referrals
 Alumni feedback loop/focus groups
 Analyze data

CULTURE

Culture is the things that people
historically have learned to do, believe,
value and enjoy. It is the ideals, beliefs,
tools, customs and institutions into which
each member of society is born.
(Counseling the Culturally Different: Theory & Practice,
Goldman, 1989)
CULTURES THAT IMPACT ON DRUG
COURT:


Ideals
Beliefs

Tools

Customs

Institutions
The Cultures of:
Drug Abuse &
Addiction
Drug Treatment
CBO’s
Drug Court
The Client’s Culture Shapes his/her Belief
System About:

Child Rearing

Dress

Sexual Roles

Healing

Disclosure

Education

Care-taking

Discipline

Treatment

Punctuality

Nutrition/diet

Pre-marital Sex
The Client’s Culture Shapes his/her Belief
System About:

Drug/Alcohol

Marriage

Homosexuality

Learning Styles

Employment

Death and dying

Friendship

Importance of Family
Authority figures
Music/Art
 Domestic violence
 Hospitality

Medications


Criminal Justice System
Cultural Collisions Groups:
1.
2.
3.
4.
5.
6.
7.
Sexual Roles
Drug Treatment
Dress
Punctuality
Homosexuality
Government
Living arrangements
8.
9.
10.
11.
12.
13.
Employment
Importance of family
Authority figures
Medications
Domestic violence
Death & dying
Count the F’s
Feature Films Are The Result of Years Of
Scientific Study With The Experience Of Years
ID of Personal Cultural
Characteristics

Cues

Filters

Perception

Assumptions

Behavior
Attitudes & Behaviors Which Might be
Presented by African Americans Entering Drug
Court:
(Darryl Turpin, Director, Jefferson County Drug Court)
Behavior
Perception

Sloppy dress

Disrespectful

Questioning Actions

Distrust-healthy
paranoia

Refusal to look in the
eyes

Anger/hostility
Attitudes & Behaviors Which Might be
Presented by African Americans Entering Drug
Court:
(Darryl Turpin, Director, Jefferson County Drug Court)
Behavior

Tardy, no show,
incomplete
tasks/assignments

No-verbal

War stories
Perception

Resistant/lack of
commitment

Refusal to develop
rapport

Defeatist attitude
The Cultural Sophistication Framework
From Orlandi, MA (1995) Cultural Competence For Evaluators…, OSAP, ADAMHA, US Dept. of
Health & Human Services
Culturally
Incompetent
Culturally Sensitive
Culturally
Competent
Cognitive
Dimension
Oblivious
Aware
Knowledge-able
Affective
Dimension
Apathetic
Sympathetic
Committed to
Change
Skills Dimension
Unskilled
Lacking some
Skills
Highly Skilled
Overall Effect
Destructive
Neutral
Constructive
Organizational Cultural
Competency Continuum
– CD:
Cultural Destructiveness
– CI:
Cultural Incapacity
– CB:
Cultural Blindness
– CO:
Culturally Open
– CC:
Culturally Proficient
From Kim McLeod & Shantzis (1995) Cultural Competence for Evaluators Working with
Asian-American Communities, OSAP, ADAMHA, US Dept of Health & Human Services.
Module IV
Drug Court Cultural Needs
Assessment
1. Has the court done a formal needs assessment during the
3 years pertaining to the minority/ethnic population it
serves?
2. Is the collected data compared with comparable data from
the population at large?
3. Is the collected data compared with comparable data from
the jail population?
4. Are the collected data used in the annual Criminal Justice
Statistics or the Department of Corrections offender
characteristic report?
5. Are the collected data used for self-evaluation?
6. Are the collected data used for criminal justice,
correctional or institutional planning?
Training Needs Assessment:
1. Has the court required any training to enhance the
cultural competence of its professional staff during the
past 3 years?
2.
Have TASC evaluators, probation officers, court officers,
criminal case management staff or Drug Court Team
members (DCT) been trained in cultural competency
during the past 3 years?
3.
Have the treatment providers (all staff) received training
to enhance the cultural competency of its professional
and support staff during the past 3 years?
Staffing Patterns:
1.
What percent of the drug court team reflects the composition
of the minority population served?
2.
What percent of the staff is bilingual or multilingual?
3.
What percent of staff is trained in cultural awareness?
4.
What percent of minorities are represented on the drug court
steering committee and/or planning committee?
5.
What percent of minorities are represented on any advisory
board?
6.
What percent of minorities are represented at the judicial
and/or administrative level?
Prior Performance Patterns
1.
Are there linkages with minority organizations, churches,
CBO’s and other institutions in the community that serve the
same group?
2.
Are contract awards given to ethnic/racial service providers
for issues specifically related to the minority or special needs
population? If the answer is no…Why?
3.
Does the drug court mission statement provide for culturally
competent services and or training?
4.
Does the court adjust holidays to accommodate
cultural/religious diversity?
5.
Does the target population evaluate the court performance?
What is the target population’s perception of court
effectiveness?
Prior Performance Patterns
(con’t)
6.
Is the court located in the community it serves, or does it
have a satellite facility where the target population reports?
7.
Do service hours reflect client accessibility?
8.
Is cultural sensitivity considered in treatment matching?
9.
Does the treatment environment reflect the culture of the
target population?
10.
Does the court distribute materials in languages that its
target population understands? Are court-approved
interpreters available to the drug court team and treatment
providers?
Prior Performance Patterns (con’t)
11.
Have the drug court researchers or evaluator included in
their research design (in addition to race and ethnicity)
questions drafted to elicit cultural practices and /or
idiosyncrasies?
12.
Has the drug court researcher analyzed treatment
outcomes based on race, ethnicity, and gender.
13.
Does the court seek to improve relations between and
among culturally based organizations throughout the
larger community?
Revised by: Yvonne Smith Segars, Esq. Public Defender, State of
New Jersey