2013-2014 Academic Leadership Development Series

Wednesday, January 22, 2014 9:00 am – Noon SMSU 327 & 328

2013-2014 Academic Leadership Development Series:

Session Two: Managing the Climate

Sona Andrews, Provost and Vice President for Academic Affairs

2013-2014 Series: Leading in an Environment of Changing Fiscal

Realties Note: All sessions times are 9:00 am - Noon

What is the Academic Leadership Development Series

?

• 2013-14 Focus on Leading in an Environment of Changing Fiscal Realities • Designed for Academic Department Chairs and Directors • • • • Sponsored by the Office of Academic Affairs Themed approach, focusing on leadership competencies in the context of particular initiatives and/or issues Objective: To help you and your department be successful in your department’s—and the University’s—mission.

Objective: To help you development leadership knowledge, skills, and dispositions.

Session Two: Managing The Climate Developing Personal and Interpersonal Skills

• Welcome and Introduction to the Series and Session

Sona K. Andrews, Provost and Vice President for Academic Affairs Carol L. Mack, Vice Provost for Academic Personnel and Leadership Development

• Climate Management: Tools and Techniques

Donna Silverberg, Consultant, DS Consulting

• Office of Human Resources: How We Can Help!

Shana Sechrist, Associate Vice President for Human Resources and University Policy and Practices Ramon Diaz, Associate Director for Employee and Labor Relations

• A Culture Shift

Jilma, Chief Diversity Officer

• Levels of Empowerment

Donna Silverberg, Consultant, DS Consultant

• Wrap Up/Closing

Carol L. Mack, Vice Provost for Academic Personnel and Leadership Development

After today’s session you will:

• Have an understanding of communication and conflict tools.

• Be able to explore various options for managing challenging personnel issues.

• Be able to identify indicators in circumstances that signal a need to access outside resources.

• Have an understanding of own preferences for solving problems and managing conflict.

2013-2014 Academic Leadership Development Series:

Session Two: Managing the Climate

Carol L. Mack, Vice Provost for Academic Personnel and Leadership Development

Conflict Management

Unskilled Leaders

Avoids conflict Takes conflict personally Has to win disputes

Skilled Leaders

Steps up to conflict Finds common ground Hammers out tough agreements

Overused Leaders

Seen as overly assertive Drives for a solution before others are ready Spends too much time on unsolvable problems Settles disputes equitably

Sources: Lombardo, Michael & Robert Eichinger (2009). FYI For Your Improvement: A Guide for Development and Coaching. Korn/Ferry International.

Managerial Courage

Unskilled Leaders

Doesn’t take tough stands with others Doesn’t step up to issues Holds back in tough feedback situations

Skilled Leaders

Let’s people know where they stand Is not afraid to take negative action when necessary Provides direct and “actionable” positive and corrective feedback to others

Overused Leaders

May provide too much negative and too little positive feedback May fight too many battles May be too direct and heavy-handed when providing feedback or addressing issues

Sources: Lombardo, Michael & Robert Eichinger (2009). FYI For Your Improvement: A Guide for Development and Coaching. Korn/Ferry International.

Building Effective Teams

Unskilled Leaders

Doesn’t have the skills or the interest to build a team

Skilled Leaders

Blends people into teams when needed May be very action and control-oriented and won’t trust a team to perform Doesn’t create a common mindset or common challenge Creates strong morale and spirit in his/her team Defines success in terms of the whole team

Overused Leaders

May not treat others as unique individuals Might not provide take-charge leadership during tough times

Sources: Lombardo, Michael & Robert Eichinger (2009). FYI For Your Improvement: A Guide for Development and Coaching. Korn/Ferry International.

2013-2014 Academic Leadership Development Series:

Climate Management Tools and Techniques

Donna Silverberg, Consultant, DS Consulting

2013-2014 Academic Leadership Development Series:

Office of Human Resources: How We Can Help!

Shana Sechrist, Associate Vice President for Human Resources and University Policy and Practices Ramon Diaz, Jr. Associate Director for Employee and Labor Relations

Core Support from HR

• HR Partner Program • Payroll, HRIS, Classification & Compensation • Benefits, Leaves & HR Reception • Employee and Labor Relations

HR Support in Climate Management

• Assessing and Improving Overall Climate • Performance Management • Support for updating work practices

• •

Assessing and Improving the Climate

When should you call HR?

• Direct statements with concerns about environment, relationships • Rumor mill, tense relationships How do we help: • • • Climate surveys and action plans Facilitation services Assessment for underlying issues - e.g., need for leave or accommodation (protected or otherwise), need for referral to EAP

Performance Management

• • When should you call?

• Routine Concerns about Performance (e.g. chronically late for class) • Egregious conduct or behavior (e.g., aggressive or offensive behavior to students or colleagues) How do we help: • 1:1 coaching and advice on crucial conversations with faculty and staff, and participation in conversation where helpful • • Ensuring compliance with legal and contractual obligations, with a focus on de-escalation and improvement. Investigations and follow-up.

Updating Work Practices

• • When should you call?

• Looking to make changes to policies and procedures to improve environment How do we help: • Knowledgeable advice about contractual and legal obligations

Questions?

Thank you!

2013-2014 Academic Leadership Development Series:

A Culture Shift

Jilma Meneses, Chief Diversity Officer for President’s Office

Highlights

Formation of Global Diversity & Inclusion • • • • • • • • • • • • Office of Diversity Advocacy Office of Equity and Compliance U Belong Campaign Minority Faculty Mentoring Program Diversity Leadership Team Diversity Action Council Diversity Action Plan President ’ s Equal Access Scholarship Title IX Compliance Affirmative Action Compliance Advises on the recruitment and retention university wide of diverse students, faculty and staff Implemented PSU’s Creating a Culture of Respect Online Diversity Training

7500 7250 7000 6750 6500 6250 6000 5750 5500 5250 5000 4750 4500 4250 4000

Minority Student Enrollment - Fall 4th Week

6 651 6 892 7 321 4 327 4 303 4 537 4 518 4 701 5 108 5 253 5 597 2003 2004 2005 2006 2007

Year

2008 2009 2010 2011 2012 2013 Minority = American Indian, Asian Pacific Islander, Black, Hispanic, Multiple Ethnicities. Global Diversity & Inclusion

Total student enrollment – Fall 4 th week

Student enrollment by ethnicity Fall 4 th week

Minority Student Success

Minority Student Success

Minority Workforce

Year

2010 2011 2012

Minority

1163 1505 1601

Total All Employee

5896 6617 6640 *Minority = American Indian, Asian Pacific Islander, Black, Hispanic, and Multiple Ethnicities

Civic Engagement with Minority Community

Adelante Mujeres African American Chamber of Commerce Black United Fund Big Brother Big Sister Boys and Girls (Portland area) Connecting Communities Coalition Farmworker Housing Development Corporation (FHDC) Japanese American Citizen League (JACL) Kaibigan – Filipino American Student Association Hispanic Chamber I Have A Dream (Portland) Global Diversity & Inclusion

Civic Engagement with Minority Community

Latino Network Hispanic Metropolitan Chamber Native American Youth Family Center (NAYA) Oregon Commission for Women Oregon Latino Agenda for Action (OLAA) Oregon League of Minority Voters (OLMV) Oregon Native American Chamber Partners in Diversity Programa Hispano Reaching and Empowering All People (REAP) Self Enhancement INC (SEI) Urban League of Portland Global Diversity & Inclusion

Culture Change–Global Excellence

Civic Engagement / Community Liaison Target Recruitment Creating a Culture of Respect Learning Module Access Committee Creation of U Belong profiles and videos Commission on the Status of Women Research Collaboration with Population Research Center

www.pdx.edu/diversity

www.pdx.edu/diversity

www.pdx.edu/diversity

www.pdx.edu/diversity

2013-2014 Academic Leadership Development Series:

Levels of Empowerment

Donna Silverberg, Consultant, DS Consulting

Academic Leadership Development Series Session Three.

• Session three, in March, will focus on building the future • Learning to Develop Strategic Skills to:  Understand and develop the culture of the department  Long range planning  Enrollment management  Curriculum planning

Academic Leadership Development Series Session Four.

• Session four, in May, will focus on “bringing people along” • Learning to Lead and Leading to Learn in order to  Make good decisions on behalf of your department  Self-reflect on your successes and challenges  Build effective teams  Mentor and support faculty research and teaching