Transcript Slide 1

Where People Connect,
Communities Achieve
Get the Edge!
Pennsylvania Orientation
January 2014
Connect!
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Where People Connect,
Communities Achieve
SESSION OVERVIEW
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Introductions
Overview and Timeline
How this will Work
Review of Benchmarks
Resources
Using Results
Q and A
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INTRODUCTIONS
Name
Library
Number of branches
When was the first time you used a PC?
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ULTIMATE EDGE INITIATIVE GOAL
All people should have opportunities to enrich and
improve their lives through open access to
exceptional information, communication and
technology services available in public libraries.
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BENCHMARK GOALS
A tangible set of public access technology benchmarks designed to
help local library leaders use technology to support local community
priorities and deliver library programs.
Benchmarks help
library leaders
prioritize and
manage public
access technology
Motivate
reinvestment and
inspire
continuous
improvement
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Community
outcomes and
positive social
impact
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THE EDGE ROUNDTABLE
The coalition of leading library and local government organizations
working on Edge includes:
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Bill & Melinda Gates Foundation –funding partner for Edge
Urban Libraries Council – the lead agency for Edge
American Library Association, OITP
International City/County Management Association
Lyrasis
OCLC’s WebJunction
Public Library Association
State Libraries of California, Oklahoma and Texas
TechSoup Global
Universities of Maryland and Washington
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WHY IS EDGE IMPORTANT
FOR PUBLIC LIBARIES?
• Opportunity to FOCUS on technology
in library
• Assess current public access
technology and how it’s used
• Identify ways to strengthen or
enhance public access technology
• Engage with key leaders about the
value of the public library in
strengthening communities
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TIMELINE
EDGE PILOT
22 PA
Libraries
June – Sept
2013
EDGE
STATEWIDE
Training
Registration
January 22,
2014
EDGE
LAUNCH
Libraries take
the Edge
Feb. – Mar. 24
2014
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STATEWIDE
FOLLOW-UP
April 2014
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HOW THIS WILL WORK
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Registration begins on January 22, 2014, all libraries should go to
www.libraryedge.org:
• Click on sign up
• Select their library from the drop down menu
• Enter contact information, certify authorization as representative for library,
submit form
• Library will receive verification email and link to workbook
Within 10 business days they will receive activation link to log on and begin
assessment. They must click on link within 14 days, or the account will be deleted.
Update your Library Profile
Take the Assessment – Complete by March 24, 2014
View Results and Reports
View Recommendations
Create and Manage Action Plan
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EDGE BENCHMARKS VERSION 1.0
11 benchmarks to
assess public access
technology services
across three main areas
Community
Value
Engaging the
Community
and Decision
Makers
Organizational
Management
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ASSESSMENT WORKBOOK
• The Edge Assessment Workbook will assist you will collecting
information needed to complete the Online Assessment
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BENCHMARK 9
Benchmark 9: Libraries have sufficient devices and bandwidth to
accommodate user demand.
• Information entered into the library profile will automatically
produce required calculations
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THE EDGE TOOLKIT INCLUDES:
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The Benchmarks Version 1.0
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Assessment Tool for collecting and reporting library data
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Resource Guide and Case Studies for identifying ways to
strengthen the library
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Training for public library staff
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Communication Tools for promoting your work with Edge
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Executive Tool for engaging key community leaders
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ONLINE TOOLS - DASHBOARD
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ONLINE TOOLS - ASSESSMENT
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ONLINE TOOLS – RECOMMENDATIONS/ACTIONS
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ONLINE TOOL-Helpful Tips/Things To Know
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Use printed out assessment workbook to collect data ahead of
time; filling it out before starting the online assessment. This
will save time and headaches!
Invite staff to participate in filling out the workbook and for
discussion.
Selecting the browser back button will exit you from the
application.
You have 60 days after you take the assessment to go back
and modify answers.
You can’t jump around, must complete the online assessment
in order.
If you answer YES to a question, it must be an absolute YES.
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COMMUNICATION TOOLS
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Message set
Edge Social Media Content
Edge Web Content
PPT slides
Fact sheet
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PENNSYLVANIA’S EDGE SUPPORT
• http://www.webjunction.org/partners/pennsylvania/
• Select Resources
• Select Edge
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YOUR SUPPORT TEAM
From the Urban Libraries Council:
(the lead agency for the Edge Initiative)
• Jake Cowan, Senior Program Manager
• Lourdes Aceves, Project Manager
• Alison Saffold, Senior Communications Manager
• Colleen Bragiel, Project Manager – Media and Marketing
From the State Library of Pennsylvania:
• Stacey Aldrich, State Librarian
• Susan Pannebaker, Library Advisor
• Diana Megdad, Library Advisor
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EDGE SUPPORT CONTACTS
EDGE SUPPORT CENTER
Go directly to http://support.libraryedge.org/support/home
• create support requests
• access a knowledge base and a content repository
Support requests will be acknowledged immediately with an automated email
message with an initial (manual) response within 1 business day. More complicated
requests may take longer to resolve.
STATE LIBRARY CONTACTS
Diana Megdad
EMAIL: [email protected]
PHONE: 717-787-3124
Susan Pannebaker
EMAIL: [email protected]
PHONE: 717-214-4047
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USING RESULTS
• Review results
• Identify areas to improve
• Plan for action
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Q AND A
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