Sector, Industry, and Segment

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Transcript Sector, Industry, and Segment

Janet Cookson, Eva Zaman, Faiza Ejaz,
Grace Odom, & Jonathan Bryson
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TV Commercial
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2007 – Started as ThePoint.com
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2008 – Founded Groupon
2010 – Named the Fastest
Growing Company
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2011 – Still at a net loss
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2013 – Fired CEO
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Sector
◦ Technology
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Industry
◦ Internet Information Provider
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Segment of Focus
◦ Coupon Deals
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Offers Groupon in each market it serves
Works as an assurance contract
Company earns approximately 50% of what
customer pay for a coupon
Consumers interested in buying products are
entertained through e-mail
Using social networking site to promote ideas
500+ other companies
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General Environment
Competitive Environment
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Demographic
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Age
Gender
Material status
Employment
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Sociocultural
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Political/Legal
◦ Couponing
◦ Legal proceedings/ regulations are moderate
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Technological
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Economic
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Global
◦ Mobile media
◦ Economic Recession
◦ Rapidly expanding
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Threat of New Entrants: High
◦ Easy to start business
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Buyer Bargaining Power: High
◦ Low switching costs for consumers
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Supplier Bargaining Power: Moderate
◦ Low switching costs for merchants
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Threat of substitute products or services: High
◦ Offer great deals
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Rivalry: Strong
◦ Intense Competition
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Strengths
◦ Unique Product
Offerings
◦ Strong Brand Image
◦ Great Customer
Service
◦ Customer Loyalty
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Weaknesses
◦ High Debt Burden
◦ High Marketing Costs
◦ Weak Internal Control
Costs
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Opportunities
◦ Potential Acquisition
Target
◦ Increase Online
Presence
◦ E-commerce Site
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Threats
◦ New Entrants
◦ Increased Competition
◦ Weak Company
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Create loyalty
between customers
and businesses
Educate business
owners
Merge with a larger
company
Explore other options
to support small
businesses