Transcript Combs Ford Surgery

Combs Ford Surgery
Patient Information Screen
August 2014
Welcome to the Surgery!
Please support your local
surgery
The Partners would like to encourage all
patients to back the
“Your GP Cares” campaign and the
“Put Patients First” campaign
Details are displayed in the waiting room
and a petition and example letters for
your MP are available from reception.
Please sign up now…….
BMA Campaign -Your GP Cares
The British Medical Association is calling for
long-term, sustainable investment in
general practice now to:
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Attract, retain and expand the number of GPs
Expand the number of practice staff
Improve premises GP services are provided from
• www.bma.org.uk/yourgpcares
RCGP – Put Patients First, Back
General Practice
Please also support The Royal College of
General Practitioners campaign to fight the
funding crisis in your local surgery – less
money means a cut in services for
patients.
Please sign the petition now or go online
www.rcgp.org.uk/campaign-home or write to
you MP – sample letters available from
reception.
Physiotherapy – self referral
• Patients are able to refer themselves for
physiotherapy advice either online or by
phone
• Initially advice and exercises
• Onward referral if necessary
• No need to see your GP!
• Pick up a card from reception
Physiotherapy
“Refer yourself to Physiotherapy”
Via www.ahpsuffolk.co.uk
Or telephone
01473 770066
This service is run by Allied Health
Professionals under contract with the NHS
Saturday Morning Clinics
From September there will be a nurse or
HCA led clinic as well as a GP clinic each
Saturday. All appointments must be
booked in advance.
We regret that “walk in” patients are not able
to be seen during these surgery times.
Thank you.
Saturday morning clinics
The following nurse led clinics will be available on
some Saturdays –
Asthma checks
Hypertension checks
COPD checks
Diabetic checks
Travel clinic
BP checks
Please ask at Reception to make an appointment
Tuesday 7am clinic
From September we will no longer be running the
early Tuesday morning GP clinic or the early
Blood clinic from 7-8am
However we will be offering extended hours on a
Saturday morning instead.
Blood tests will only be available in core hours. We
apologise for any inconvenience caused by this
change in service.
School Summer Holidays –
Minor Injuries - Monday to Friday
Don’t forget - The nurses are
available to assess and treat minor
injuries when appropriate
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Cuts
Grazes
Lacerations
Minor eye infections
Foreign bodies and scratches
Infected wounds
Minor scalds and burns
Sprains and strains
Heat Health Watch
• Those who are elderly and or with heart,
respiratory and serious health problems
are more at risk in the heat
• Babies and young children are also
especially at risk
• Symptoms to look out for include feeling
faint and dizzy, short of breath, vomiting or
increasing confusion
Heat wave….
• Listen to the weather forecast and plan your day
to stay out of the heat
• Avoid going out between 11am - 3pm
• Stay in the shade
• Wear a hat and loose fitting clothes
• Take plenty of water with you
Keep an eye on elderly neighbours
Top tips for keeping cool
• Keep windows closed when the room is cooler
than it is outside
• Open windows at night when the temperature has
dropped
• Have plenty of cold drinks, avoid excess alcohol,
caffeine and hot drinks
• Eat light meals with a high proportion of
vegetables
• Have cool showers or baths, put a loose cotton
damp cloth or scarf on the back of the neck, spray
• or splash your face with cold water
Dr Adam Wankowski
Dr Wankowski will be retiring from the practice
after 25 years on the 29th of August.
Dr Wankowski’s patients will be receiving letters
during August with the name of their new GP.
Unfortunately, at present, it is not possible to
transfer patients to another Partner because of
existing workloads.
GP Team
On Dr Wankowski’s retirement the Practice GP
Team will be as follows;Dr Jackie Muir
Dr Tim Watson
Dr Jyoti Ravikumar
Dr Alison Jones
And supported by
Rachel Clarke, Clinical Nurse Practitioner
Nursing Team
Michelle Jeffreys, Minor Illness Clinic
Rebecca Wilding, Practice Nurse Prescriber
Ellie Wallis, Practice Nurse
Janet Nunn, Practice Nurse
Bev Mayhew and Janet Howard, Health Care
Assistants
Consent
• Informed implied or expressed consent will be
obtained before any procedure or examination is
carried out.
• An explanation will be given to the patient
sufficient to understand the procedure.
• Should the procedure carry a risk that the patient
is likely to consider as being substantial,
expressed consent (written or verbal) will be
obtained. Copies of the consent policy are
available on request.
Zero Tolerance
The Practice operates a zero tolerance policy
• we will not hesitate to remove patients from our
list who:
• are violent or abusive to any Practice member.
• use or condone threatening or violent behaviour.
• cause damage/steal from the Practice's
premises/staff/patients.
• obtain drugs and/or medical services
fraudulently.
We ask you to treat your GPs and their staff
courteously at all times.
Outside normal working hours
Evenings and weekends
For urgent advice and treatment
Call the usual surgery number and
you will be given the number to use –
111
Contact Us
We welcome constructive
feedback!
Combs Ford Surgery
Combs Lane
STOWMARKET
IP14 2SY
Tel – 01449 678333 (not to be used for prescription
orders)
Please note that calls are recorded for quality and training purposes.
www.combsfordsurgery.org.uk