Transcript Document

2013 – A Brilliant
Year!
In 2012/13 we traded through a drop of
over 55% of turnover and emerged
stronger, leaner and operating profitably
Very few businesses would have the
resilience to achieve that
Secured contracts totalling over
£2.2million revenue and c£7million of
capital
Exceptional Work Programme job
sustainability of c78% - up there with the
best in UK among Avanta sub-contractors
Established new Welfare Assistance
services for Stockton, County Durham and
Northumberland to successfully meet
challenging targets and criteria
Secured extension to New Enterprise
Allowance contract to deliver up to
£2million of loans to c1500 new businesses
RBS SE100 ‘Impact Champion’ and one of
only 10 social enterprises in the UK to
score 10/10 for impact measurement
Highly commended in the ‘Enterprise
Agency of the Year’ category at the
National Enterprise Network awards 2013
Leading provider of non-statutory youth
services in Stockton – continuing brilliant
work with VIBE; All Stars; Muslim lads and
Youthy… and an MB award!
On site with first of our 75 Empty Homes
properties in Evenwood, County Durham
and in Darlington
Delivered first few large business loans of
up to £50k from our Regional Growth Fund
pot of £750k capital
Over 1,500 MyBnk attendees and
agreement with MyBnk to expand our
staffing to grow the initiative further
Graeme Oram, won ‘Social Entrepreneur of
the Year’ for the North of England in the
prestigious Ernst & Young ‘Entrepreneur of
the Year’ 2013
We made over 13,000 personal loans to
financially excluded people unable to
access affordable credit
Shortlisted in ‘Best Communication’
category at 2013 NEN Awards
Over £1.5million of ‘Helping Hand’ loans
across all 12 NE local authorities
Strong performance on our ‘Get On In Life
(GOIL)’ project rewarded with new subcontract to support NEET young people
Extended our role in a broad range of
energy saving/fuel poverty initiatives –
Warm Homes Healthy People; Big
Community Switch; Big Energy Saving
Network
Secured funding from Yorkshire Building
Society Charitable Foundation to create a
soft-play area at The Youthy
Employed over 30 new staff, a massive
challenge which HR have delivered on,
creating our strongest and most talented
staff team ever
Successfully bid for £42k of investment
funding to lead the growth to scale and
impact of our colleagues at Tees Credit
Union
Expanded our ‘FamilyWise’ delivery into
Redcar & Cleveland and Middlesbrough,
gaining three staff in the process
Bought our first house for refurbishment –
3 Chapel Street, Evenwood …… and nearly
found ourselves on ‘Homes Under The
Hammer’!
Shortlisted for CDFA ‘Citi
Microentrepreneurship’ Impact Award
2014
CDFA ‘Inside Community Finance 2012’
shows us delivering nearly 40% of loans
made in UK by their members
Our external auditors highlighted the
exceptional performance of our finance
team in managing our increasingly complex
finances and also the work of our credit
control and admin team within Financial
Inclusion
Successful joint bid to Synergy securing
funding for ‘Healthways’, a consortium
approach to improving health outcomes of
hard to reach and vulnerable groups in
Stockton
DWP told us that 1 in 4 of NEA loans made
nationally is from Five Lamps
Our buildings are looking better than ever
thanks to our splendid caretaking and front
of house teams and more people than ever
are coming through the doors at South
Thornaby
Exceptional performance on the Start-Up
Loan Company contract (nearly 200 loans
totalling close to £1m) has opened up
further growth into North Yorkshire in
2014
Our contract to deliver ‘CapacityBuilders’
financial inclusion support to pre-release
prisoners in HMP Kirklevington was
extended and there is strong interest from
other prisons
Strengthened relationship with
‘Smarterbuys’ to provide white goods and
other household items for Welfare
Assistance and Financial Inclusion services
Reaccredited as Investors in People Gold –
a tremendous achievement for any
organisation
Soon to be published third set of social
accounts – the best yet!
Established our trading company ‘Conduit’,
enabling surpluses to be gift-aided to the
Charity
Completed the restructuring of our Senior
Management Team with the recruitment
of Director of Financial Inclusion & Housing
and new structures will be fully
implemented from 1 January 2014
Introduced our ‘Culture Champions’
initiative with representation from all parts
of our business
Revised our Charitable Objects, with the
approval of the Charity Commission, to
allow us to work throughout England
Now ‘Creating Possibilities: Improving
Lives’ for over 30,000 people per annum
NOW LOOKING AHEAD…
We want growth in all areas of our
business
EU Structural Fund proposals totalling
£17.4million have been submitted to grow
Financial Inclusion; Enterprise – Access to
Finance and Enterprise – Managed
Workspace in the period 2014-2020.
Amazingly, we are bringing over
£14.4million to the table
Expanding our Empty Homes activity by
purchasing and repairing a further 50
properties per annum and establishing a
social enterprise letting and property
management agency
Introducing a fully-functioning on-line
application portal for personal loans early
in 2014 with an integrated automated
decision-making system and credit
assessment
Actively seeking further investment from
banks and social investors
Giving detailed consideration to the
acquisition of other businesses to enable
growth and widen our geographic reach
Working with partners to establish the
‘North East Social Investment Fund’ which
matches Big Society Capital funding to
other investment to create a possible
£20million fund for social enterprises
Evaluating the benefits of delivering
savings and other financial support and
securing the relevant Financial Conduct
Authority accreditation
Working with ‘Synergy’ the local VCS
Consortium to take a prominent role in
local Carers and Young Carers tenders
Building our asset base by securing full
legal title to Eldon Street and South
Thornaby
Developing a detailed plan for one single
contact centre that spans all of our services
Exploring new markets like Homecare;
Community Transport; Children’s Centres
and more
Actively pursuing further growth in
Welfare Assistance and related fields as
wider Welfare Reforms are introduced
Seeking to take advantage of the Social
Value Act, to work with local authorities in
the co-production of new models of public
service delivery
Building up our trading company ‘Conduit’
to create more jobs and considering
audacious projects like an ‘Academy’
Growing our Great North Loan Fund
concept to over £20million in funds under
management