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www.out-of-hours.info
The Role of the Regional
Out of Hours Co-ordinators
Tonia Culpin
Janette Sharp
NAGPC
Our Aims Today:
• Introduce the Co-ordinators Team
• Help you understand how we fit in and
what we do
• Explain our focus and what we work to
achieve
• Share with you some of our success
over the last year
• Outline the future
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Who are we?
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A network of 14 coordinators
seconded for 2 days a week:
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6 Co-op Managers
1 OOH Provider Area Manager
1 Co-op Non-Clinical Director
2 PCT OOHs Lead
1 General Manager NHSD
1 Lead Nurse NHSD
1 Head of Service
Development/Partnership, NHSD
• 1 PCT Service Development
Manager
NAGPC
Who do we work with?
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NAGPC
PCT
StHA
REC
Emergency
Collaboratives
NatPaCT
Ambulance
Trusts
National
Advisory
Group
OOH Coordinators
OOH Providers
Walk-in
Centres
Others
NHSD
Mod
Agency
How we do it:
• Seconded 2 days per week to DH
• Joint role looking both inwards and
outwards
• Work across geographies with groups of
PCTs/StHA as appropriate
• Learn from you and share best practice
with you
We inform - you “do”
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Our Focus: what we do
• Developing local knowledge
• Providing strategic leadership on OOH
• Developing and influencing policy
development
• Providing professional support to peers
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Where are we now?
• Fifteen months experience of
opportunities and challenges
• Increasingly able to share good practice
• Increasingly strategic in developing
whole systems integrated services
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Where next?
• Help you through the transition period
and beyond
• Continue to work collaboratively to help
you deliver your agendas
• Work together with organisations at the
relevant level
• Become increasingly involved with other
OOH projects/ work streams
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Two Roles
1: A Strategic Role
• Understand the local landscape
• Mobilise organisations around an
appropriate local interpretation of
national policy and objectives.
• Contribute to policy debate around OOH
• Provide guidance and support to OOH
Implementation Facilitators
• Provide mutual (professional) support to
the OOH Regional Coordinator team
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Two Roles
2: An Implementation Role
• Work with OOH Regional Coordinator to
develop an understanding of priorities
for Local Health Communities in
implementing the OOH Agenda
• For priority areas, build relationships
with key players and contacts.
• Identify key implementation projects.
• Assist in the delivery of projects
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What we need
• Tell us about your vision
• Tell us about good examples of
innovation
• Give us appropriate access to you
• Engage in open, honest and
realistic two-way communication
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NAGPC