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The Millennial Generation: Are Higher Education and the Workforce Ready for Them? Central Piedmont Community College Center for Applied Research Bobbie Fields Terri Manning Cheryl Roberts A Study Funded by the Workforce Development Board Some Say More Numerous… As the Baby Boomers begin to swell to the ranks of 50 somethings, look for a bulge at the other end of the spectrum-The Millennials. The Millennials are almost as large as the baby boom-some say larger-depending on how you measure them. Demographers vary on exactly when the millennial cohort begins and ends. The Echo Boom/Millennials… Much is expected of the children born between 1982 and 2000, a cohort variously called : Echo Boom Generation Y Millennials Net Generation Demographic Explanations for the ‘Echo Boom’ The Baby Boomers had a “bounty” of babies… choosing to become older parents in the 1980s. Gen X moms reverted back to the earlier birth-age norm. The ‘echo boom’ can be compared to the original baby boom in that most generations were having babies. The baby boom is attributed to economic and military crises that caused GIs to delay having their babies, whereas a cultural upheaval caused the Boomers to delay having their (Millennial) babies. Demographic Explanations (cont.) • In 1989, 29 percent of the 4.4 million live births were to women aged 30 and older. • Birth rates among some age groups continued rising after baby boomlet peaked in 1990. • From 1981 to 1997 the fertility rate of women aged 45–49 rose by 88%. Demographic Trends Millennials have older parents: Average age of mothers at birth at an all time high of 27 in 1997. Smaller families. More firstborns: Only children will comprise about 10% of population. More parental education: 1 in 4 has at least one parent with a college degree. Kids born in the late ‘90s are the first in American history whose mothers are better educated than their fathers by a small margin. Demographic Trends Diversity Millennials have become the most racially and ethnically diverse generation in US History. Nearly 35% of Millennials are nonwhite or Latino. Latinos are the largest minority group (16%) followed by blacks (14%) making this the first generation in US history in which blacks are no longer the largest of all racial and ethnic minorities. Ethnically Diverse 70 64.6 White Black Amer Ind Asian Hispanic 60 50 40 30 20 10 14.9 15.2 0.9 4.2 0 Shown as a percent of the cohort Technology • This generation has been plugged in since they were babies. • They grew up with educational software and computer games. • They think technology should be free. • They want and expect services 24/7. • They do not live in an 8–5 world. • They all have cell phones and expect to be in contact 24/7. Safety Issues The Safest Generation • This generation was buckled up in car seats, wore bike helmets, elbow and knee pads when skating, and were the inspiration for “Baby on Board” signs The Well-Being of U.S. Teens • Mortality Rate for US teens aged 15–19 declined from 1960 to 1997 -Teens are having fewer accidents than Boomers Generations Each generation approaches life stages in different ways Each generation is not a linear extension of the one before Each generation is shaped by the events and culture into which it is born When Generations Collide… • Suggests that a fundamental challenge that American businesses face is the generational collision, leading to hiring challenges, skyrocketing turnover rates, communication “conundrums”, “plummeting morale” caused by generational conflicts in the workplace. • For example, generational issues influence how we would want to handle company policies and procedures. Unless all the generations are included in the discussion, some people may be treated unfairly. It’s important to know that you’re being responsive and fair to everyone’s needs. • Today there are four distinct generations glaring at one another from across the conference table, and the potential for conflict and confusion has never been greater. The Veterans 1922–1943 Core Values Important Events Dedication Lindbergh Completes First Hard Work Transatlantic Flight Conformity Stock Market Crash Law and Order Depression Patience The New Deal Delayed Reward Social Security Duty Before Pleasure Pearl Harbor Adherence to Rules FDR Dies Honor Korean War Cultural Memorabilia Kewpie Dolls, Mickey Mouse, Flash Gordon, Radio, Wheaties, Tarzan, Jukeboxes, Blondie, The Lone Ranger, McCarthy The Baby Boomers 1943–1960 Core Values Optimism Team Orientation Personal Gratification Health and Wellness Personal Growth Youth Work Involvement Important Events Rosa Parks First Nuclear Power Plant The Civil Rights Act Cuban Missile Crisis John Glen Martin Luther King Leads March on Washington, D.C. President John Kennedy assassinated National Organization for Women Founded Martin Luther King and Robert F. Kennedy assassinated Cultural Memorabilia “The Ed Sullivan Show,” Fallout Shelters, Poodle Skirts and Pop Beads, Slinkies, TV Dinners, Hula Hoops,The Peace Sign, “Laugh In” The Gen Xers 1960–1982 Core Values Dedication Hard Work Conformity Law and Order Patience Delayed reward Duty before pleasure Adherence to rules Honor Important Events Women’s Liberation Protests Watergate Scandal Energy Crisis begins Tandy and Apple market PCs Mass Suicide in Jonestown Three Mile Island US Corporations begin Massive Layoffs Iran Hostage Crisis John Lennon shot and killed Ronald Reagan inaugurated Challenger disaster Exxon Valdez Oil Tanker Spill Cultural Memorabilia “The Brady Bunch,” Pet Rocks, Platform Shoes, “The Simpsons,” “Dynasty,” ET, Cabbage Patch Dolls Millennials: What Are the Defining Moments? In the Virginia statewide poll of 655 members of Class 2000, events that made the biggest impact or impression on the class of 2000 (Millennials): Columbine War in Kosovo Oklahoma City Bombing Princess Diana’s Death Clinton Impeachment Trial OJ Simpson Trial Rodney King Riots Lewinsky Scandal Fall of Berlin Wall McGuire-Sosa Homer Derby Important Economic Events The Millennial childhood coincides with the most “monumental” financial boom in history. - Unemployment and inflation rates fell to historical lows not seen since the early 1960s. Millennials have the best-educated moms in US history. Millennials wish their parents were not so stressed out about work. Politics The election crisis of 2000 produced strong feelings about the need for political reform: Believe there should be a uniform and consistent method to count votes. They are confident and civic minded and will use their confidence to influence society in largely positive ways. Concerned with the political leadership. Agree that their vote matters. Millennials will vote more. Millennials Want to Learn With technology With each other Online In their time In their place Doing things that matter Source: Achievement and the 21st Century Learner. 12th Graders Views of School 60 51 50 Percent 40 40 30 47 41 36 35 31 28 39 29 24 1983 1990 1995 2000 21 20 10 0 School work is meaningful Courses are interesting Source: The Condition of Education 2002, National Center for Education Statistics. School will be important in later life How are Millennials doing in school? • Teachers report that students are doing better academically. • The largest gains have been in math and science for ages 9 and 13. • Millennials have corrected a late 80s decline in writing proficiency. • Reading scores show modest gains through the 90s. Millennial Births in Millions 2.2 2.15 Girls Boys 2.15 2.1 2.09 2.06 2.05 2.07 2.05 2.03 2.03 2.02 2 2 2.01 1.98 1.98 1.95 1.94 1.99 1.98 1.96 1.91 1.9 1.85 2.01 2.01 1.9 1.94 1.91 1.92 1.9 1.86 1.92 1.91 1.95 1.94 1.94 1.93 1.93 1.91 1.86 1.85 1.92 1.87 1.86 1.84 1.95 1.84 1.84 1.8 82 983 984 985 986 987 988 989 990 991 992 993 994 995 996 997 998 999 000 001 002 9 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 2 2 2 Boomer and Millennial Births 4.5 4 3.7 4 3.5 3.6 3.6 Baby Boomers 19 46 19 47 19 48 19 49 19 50 19 51 19 52 19 53 19 54 19 55 19 56 19 57 19 58 19 59 19 60 19 61 19 62 19 63 19 64 3.5 3 3.3 3.8 3.8 4 4.3 4.2 4.2 4.3 4.3 4.2 4.2 4.1 4 4 4.5 4.2 4 4 Millennials 4.1 4.1 4 3.9 3.9 3.9 3.9 3.9 3.9 3.9 3.9 3.8 3.8 3.8 3.8 3.8 3.8 3.5 3 82 19 84 19 86 19 88 19 90 19 92 19 94 19 96 19 98 19 00 20 College Full-time Enrollments in Millions freshmen girls Sophomore girls junior girls senior girls freshmen boys sophomore boys junior boys senior boys 6 5 4 3 2 1 0 20 00 20 02 20 04 20 06 20 08 20 10 20 12 20 14 20 16 20 18 20 20 First Millennial College Graduates Spring 2004 --- Peak Enrollment 2010 Parental Care in the Millennial Era • Today’s typical family is spending more, not less, time with kids. • Smaller families mean more time with each child. • Fathers are spending more time with children. • Less housework is being done. • There is a strong connection between the social lives of parents and kids. Values 80% 96% Think it is cool to be smart Get along with their parents 75% Share their parents values Source: Millennials Rising: the Next Great Generation. Multiculturalism • Diversity prevails: Millennial kids are used to a wide range of global viewpoints. • Tolerant of cohabitation, single parenting and extended families; different sexual orientations. • Attitudes reflect an interest in and acceptance of diversity in all areas of life in the private realm and public arena. • Belief the possibility exists for a black president in the next 20 years (50% of students in 2001 Lifestyle and Media Monitor) and 58 percent think there will be a female president. Millennials in the Workplace Diversity: They will demand and expect that the workforce be diverse and will be attracted to companies that genuinely attract diverse groups of people from all over the world. They will not limit diversity to just race, ethnicity or even gender, but will define and expand the meaning of diversity by “thinking style, educational background, geographic location, generation, lifestyle, avocation, sexual orientation, work experience and more.” Ambitions Most • • • popular college majors: Medicine Education/teaching Business and marketing • • • Engineering Law and politics Computer science Most sought after qualities in careers: • • • Responsibility Independence Creativity Most • • Source: Industry Week, March, 1998. • Idealistic and committed co-workers common job trends : Multi-taskers Change Careers • • Seek security & benefits Stay with company that offers a challenge True Multi-taskers • Millennials have lived programmed lives that make them true multi-taskers. They are already quite capable of learning several jobs simultaneously and performing them admirably. • “Futurists” predict that Millennials will change careers as many as ten times. That means retooling, recycling their skills and talents. Smart employers will recognize this and try to encourage Millennials to try out different careers within the same company. • With the right kind of challenge, opportunity, security and benefits package, Millennials are likely to stay with the company. Work Atmosphere • Millennials expect to work and have fun at the same time…they expect work to be fun. • They have witnessed their baby boom parents coming home from stressed jobs, exhausted, falling asleep at the dinner table; and don’t want that for themselves. • Employers need to instill a sense of play and fun in the work atmosphere. It helps morale and employees get to know each other better. Flexible Schedules • Millennials are the most scheduled generation ever and successful employers will have to find ways to offer flexible scheduling. • Employers have learned from the booming service sector, where Millennials are working while in school, that flex scheduling is needed if you want to retain Millennials and get them to show up for work. Challenging Millennials • In the eyes of the Millennials, the opportunity to pursue parallel careers might be the characteristic that attracts them to the company. • Changing jobs is something that Millennials will see as a natural process and part of their daily schedules. They might work in accounting 3 days a week and marketing the other 2. • The challenge in retaining them will be in challenging them and providing learning, direction, stimulation and the ability to be involved. Baby Boomer Parents have been their Biggest Cheerleaders • Millennials expect and need praise. • Will mistake silence for disapproval. • Millennials expect feedback. Orienting Millennials • It needs to be communicated to them how their work fits into the future scheme of the company. • Training Millennials with their multitasking skills and technological savvy will push training to new levels of technology and fun at the same time. • Millennials will respond well to experiential learning where they are allowed to come up with their own solutions. Highlights Possible contributions to the economy and society. The echo boom is 80 million people strong, displays a strong work ethic, and is technologically savvy. Millennials will create a new culture of work, characterized by more independence in the work force. Many of them will become entrepreneurs. 2004 Research Study • Central Piedmont Community College’s Center for Applied Research was contracted to do this study by the Workforce Development Board. • Student Populations Selected (N=1,521) – Millennials from UNC Charlotte (N=739) – Millennials from Central Piedmont Community College (N=410) – Millennials from Johnson C. Smith University (N=129) – Non-millennials (N=194) – Data collected January–March 2004 – Focus Groups were conducted – An Online Survey was administered Demographics of Millennials in Sample • • • • • • White (n=847) Black/African American (n=212) Hispanic/Latino (n=55) Asian/Pacific Islander (n=68) Native American/Alaskan (n=34) Other (n=62) Age of Parents • Father • Mean=49.3 (range 34–75) 47% were over 50 • Means: UNCC – 48.8 JCSU – 49.1 CPCC – 49.6 • Mother • Mean=46.6 (range 32–67) 29% were over 50 • Means: UNCC – 46.0 JCSU – 45.5 CPCC – 47.1 What do you look for in Faculty Millennials (three populations) Percent Who Agree UNCC JCSU CPCC • Enthusiastic about the course/teaching 91.7% 82.9% 82.7% • Are fun to be around 83.2% 70.5% 81.5% • Provide intellectual challenges 67.3% 77.5% 66.3% • Have flexible class policies 62.1% 58.1% 65.6% • Are sensitive to your needs/feelings 67.1% 56.6% 60.0% • Emphasize preparing for future career 56.0% 74.4% 54.6% • Emphasize living up to moral principles 40.5% 40.3% 35.6% • Are likely to talk about politics 13.7% 17.1% 14.4% 4.5% 5.4% 5.6% • Are strict/hard graders Working in Teams How do you feel about working in teams? UNCC JCSU CPCC • I like it 37.7% 54.3% 54.4% • Have no feelings about it 26.0% 29.1% 24.7% • I don’t like it 35.3% 16.5% 20.9% Working in Teams In the classroom, do you do the following? 1=never 2=rarely 3=sometimes 4=often • Are given “team grades” on working with others • Write papers/do projects with others • Study/do research in teams UNCC JCSU CPCC 2.56 2.24 2.84 2.36 2.34 2.06 1.97 2.61 2.49 Comparing Yourself to People Your Parents Age….. When your generation is your parents’ age, will you take more (3), about the same (2) or less interest (1) in: – New Technology? – Voting and Government? – Reading and the Arts? UNCC JCSU CPCC 2.65 2.27 2.14 2.65 2.28 2.20 2.56 2.50 2.33 What Will You Do After Graduating by Percent? UNCC JCSU CPCC • Immediately get a job 42.9% 34.1% 42.7% • Continue my education 34.2% 54.8% 27.5% • Take some time off 5.3% 2.4% 3.8% • Marry/start a family 5.2% 1.6% 7.3% 10.2% 4.0% 12.8% • Not sure Careers They Plan to Pursue (most selected of 27 listed) 50 Medicine 52 Engineering Computer/Technology 56 Psychology 57 59 Accounting/Finance 85 Law 127 Teaching 138 Business/Marketing 147 Nursing 0 50 100 150 200 Career Field How likely do you think it is that your first job out of college will be in your career field? UNCC JCSU CPCC • Very Likely 42.7% 26.2% 41.9% • Somewhat Likely 37.0% 47.6% 39.1% • Not Likely/Not Sure 20.3% 26.2% 19.0% Salary Expectations Realistically, what do you expect your starting salary will be when you begin working? UNCC • • • • • • $15-20K $21-30K $31-40K $41-50K $50K+ Not sure 7.4% 30.9% 27.2% 15.9% 7.4% 10.6% JCSU 10.3% 25.4% 27.8% 15.9% 9.5% 11.1% CPCC 7.3% 27.6% 26.3% 15.9% 5.6% 16.5% In all three groups, 60-65% felt they would earn $40K or less Importance of Career Components How important are the following components to your career? 1 = not important 2 = somewhat important 3 = very important UNCC JCSU CPCC • Being respected on the job 2.87 2.94 2.86 • Opportunity for professional development 2.74 2.78 2.76 • Ability to have an impact on the world 2.56 2.53 2.55 • Access to information and expression of opinions 2.48 2.54 2.49 • Having high job prestige 2.37 2.55 2.47 Importance of Career Components How important are the following components to your career? 1 = not important 2 = somewhat important 3 = very important UNCC JCSU CPCC • Working with inspiring colleagues 2.39 2.39 2.39 • Geographic location of job 2.44 2.44 2.44 • Receive guidance & direction from supervisor 2.34 2.34 2.34 • Participating in company decisions 2.44 2.44 2.44 • Independence/professional autonomy 2.35 2.35 2.35 Importance of Career Components How important are the following components to your career? 1 = not important 2 = somewhat important 3 = very important UNCC JCSU CPCC • Using creativity on the job 2.28 2.46 2.43 • Lots of responsibility 2.21 2.35 2.27 • Flexible work hours 2.18 2.34 2.30 • Dress code appropriate to work environment 2.05 2.24 2.06 Importance of Job Benefits How important are the following benefits? 1 = not important 2 = somewhat important 3 = very important UNCC JCSU CPCC • Health Insurance 2.89 2.96 2.89 • Salary Growth 2.88 2.96 2.89 • Plans like 401K 2.72 2.85 2.73 • Life Insurance 2.77 2.89 2.70 • Bonuses 2.63 2.72 2.64 • Employer-paid Retirement 2.52 2.75 2.58 • Stock Options 2.13 2.25 2.21 • Profit Sharing 2.03 2.25 2.44 Jobs in Lifetime How many jobs do you think you will hold in your lifetime? UNCC JCSU CPCC 1–3 40.3% 32.8% 28.4% • 4–6 40.5% 41.0% 43.7% • 7–10 14.6% 22.1% 18.3% 4.7% 4.1% 9.6% • • Over 10 Worry How much do you worry about: 1=not at all 2=occasionally 3=frequently UNCC JCSU CPCC • Future plans? 2.49 2.69 2.51 • Transitioning to life after college? 2.11 1.93 1.98 • Finding a job to fulfill your goals and aspirations? 2.35 2.50 2.41 • Money to travel/for hobbies? 2.36 2.37 2.42 • Responsibilities of life after college? 2.41 2.60 2.31 • Financial debt? 2.18 2.52 2.28 Worry How much do you worry about: 1=not at all 2=occasionally 3=frequently UNCC JCSU CPCC • Home ownership? 2.17 2.21 2.34 • Paying monthly bills? 2.08 2.37 2.29 • Finding a job in your field? 2.00 2.40 2.05 • Transitioning to life after college? 2.11 1.93 1.98 • Being penalized for no job experience? 1.94 2.10 2.01 Future Odds How likely is it that someday you will: % Indicating Somewhat or Very Likely UNCC JCSU CPCC • Work for yourself/own business? 50% 81.2% 64.3% • Have lifestyle you grew up with? 96.4% 96.8% 93.4% How important will a two-income household be in reaching your lifestyle goals? UNCC JCSU CPCC • Somewhat to very Important 78.6% 82.4% 77.4% • Not Important 21.4% 17.6% 22.6% Quality of Life? Rank order of items that contribute to a good quality of life (% ranking item in top 3 on a scale of 1-8) UNCC JCSU CPCC • Having a secure future for my family 70.2% 78.4% 70.2% • Time to enjoy family/children 69.9% 59.3% 69.9% • Having family/children 65.0% 54.0% 65.0% • Having a great job 54.7% 70.2% 54.7% • Having good friends 50.7% 45.6% 50.7% • Having plenty of money 38.6% 54.8% 38.6% • Having plenty of free time 38.1% 33.9% 38.1% What Kind of Community do You Intend to Live in by Percent? UNCC JCSU • Predominantly urban, mixed housing style 19.4% 37.3% 24.0% • Suburban community, single family home 41.5% 38.9% 38.0% • Rural area with large lots/open space 31.6% 19.8% 30.7% 7.5% 4.0% 7.3% • Other CPCC Values Mostly important thing passed on to you by your parents? UNCC JCSU CPCC • Education 11.7% 20.0% 16.1% • Values 72.3% 60.8% 64.3% • Work Ethic 15.2% 14.4% 17.6% .8% 4.8% 2.0% • Inheritances What will be the most important thing you can pass on to your children? UNCC JCSU CPCC • Education 14.0% 28.5% 21.2% • Values 77.3% 67.5% 69.3% 7.9% 1.6% 7.2% .8% 2.4% 2.3% • Work Ethic • Inheritances If Your Parents Leave You Money What will you do with it? UNCC JCSU CPCC • Invest it 66.1% 62.9% 64.7% • Use it for living expenses 24.5% 30.6% 24.8% • Buy a big ticket item (home/car) 7.6% 5.6% 9.5% • Use it for entertainment or recreation, such as a vacation 1.8% .8% 1.0% Your Generation in the Future • Someday your generation will be raising kids, running corporations and occupying high political office. When that day comes, which areas of American life will be better, the same or worse than today because of your generation? – 3=better – 2=same – 1=worse Will be better, the same or worse than today because of your generation? 3=better 2=same 1=worse % Better UNCC JCSU CPCC • Technology 2.92 2.95 2.90 • Race Relations 2.54 2.46 2.47 • Economy 2.31 2.38 2.23 • Schools 2.20 2.34 2.09 • Arts/Culture 2.10 2.26 2.21 Will be better, the same or worse than today because of your generation? 3=better 2=same 1=worse % Better UNCC JCSU CPCC • Foreign Affairs 2.09 2.09 2.13 • Government 2.02 2.21 2.02 • Family Life 1.80 2.11 2.01 • Religion 1.92 2.10 1.93 • Crime/Public Order 1.87 1.80 1.79 Findings • The majority of millennials in this study were born to parents age 30 and older. • They like faculty who are sensitive, flexible and intellectually challenging. • They like working in teams but are not given a lot of opportunity to do so. • Their job expectations immediately out of college are not as high as previous generations. Findings • Career components they felt were most important were being respected on the job, having the opportunity for professional development, having a job where they can make an impact on the world, having access to information, the expression of personal opinion and working with inspiring colleagues. • They expect to have 4–6 jobs in their lifetime. • They worry the most about future issues: Future plans, finding a job to fulfill their goals and aspirations, money to travel and for hobbies, adjusting to life after college and paying back financial debt. Findings • They expect to someday acquire the lifestyle they grew up with. • They expect to have a two-income family. • Security and time for family are they two most important quality of life variables. • Values are the most important thing passed on to them by their parents and the most important thing they will pass on to their children. Findings • When comparing their generation to their parents’ generation, they feel they will be able to improve technology and race relations. • When comparing their generation to their parents’ generation, they feel they will not be able to improve on religion, family life and crime and public order. For a copy: http://inside.cpcc.edu/planning Click on: Studies & Reports Title: AIR Millennial Presentation 04