INFORMATION TECHNOLOGY FOR GVSU STUDENTS

An introduction to IT resources at Grand Valley State University Vince St. Germain

COMPUTING AND TECHNOLOGY SUPPORT HELPDESK 010 Mar y Idema Pew, Allendale (Atrium Level)    Phone: 616-331-2101 Toll Free: 855-435-7488 --- (855 helpgvu) E-mail: [email protected]

The Helpdesk provides assistance to Faculty, Staff and Students .

Walk-In Hours: Winter Semester  Sunday 10:00 AM – 2:00 AM   Monday – Thursday 7:00 AM – 10:00 PM Friday 7:00 AM – 9:00 PM  Saturday Noon – 8:00 PM Follow Us @ GVSUithelpdesk www.gvsu.edu/it

WEBSITES AND RESOURCES  IT Department Website:

www.gvsu.edu/it

 Computer Lab Hours:

www.gvsu.edu/it/labs

 Blackboard Help:

www.gvsu.edu/it/learn

 IT Helpdesk Telephone Number: (616)-331-2101 www.gvsu.edu/it

STUDENT LOGINS AND PASSWORDS Example: Network Login

Username:

jonesma Password: test12ab • • • • • • Blackboard Student Email (Gmail) 500 MB of Network storage mystudentdata.gvsu.edu

Web page space Wireless access www.gvsu.edu/it • • • • • Banner Example:

G-Number:

G00114444 Pin: 1a34b56 Pin length is 6 - 10 Register for classes Pay bills Get class schedules Change Network, Email and Blackboard password mybanner.gvsu.edu

UNIVERSITY EMAIL HTTP://MAIL.GVSU.EDU

To login use your GVSU network ID and Password Your email address will be: [email protected]

Check your University email regularly! www.gvsu.edu/it

YOUR GVSU EMAIL ACCOUNT You are responsible for making sure that you receive all University communications.

 The University sends all official email to your GVSU account.

 Blackboard sends all email to your GVSU account.  Banner sends all email to your GVSU account. Not regularly checking your GVSU student email may result in your missing important information. www.gvsu.edu/it

GVSU EMAIL & GOOGLE Your email account provides access to a variety of Google Apps, including:  Drive  Docs  Calendar  YouTube  Bookmarks www.gvsu.edu/it

myBlackboard • Use your GVSU user ID and password to log-in to Blackboard • myBlackboard’s web address: http://mybb.gvsu.edu or through the quick links section on the GVSU website www.gvsu.edu/it

myBLACKBOARD (cont.) The recommended browser for Blackboard is the latest version of:  Chrome  Safari  Firefox www.gvsu.edu/it

myBLACKBOARD (cont.)  Once you are logged into myBlackboard you can access your courses and organizations  Click on Blackboard Help in the Help Links module  www.gvsu.edu/it/learn www.gvsu.edu/it

BLACKBOARD MOBILE

ANYWHERE, ANY TIME ACCESS   Available in the App Stores $1.99 for a year or $5.99 lifetime Notification Grades Discussion Content Blogs Journals Mobile Tests (objective only) www.gvsu.edu/it

COLLABORATION TOOLS Download free tools for collaboration: BbIM: Instant messaging program • ooVoo: Desktop audio/video conferencing • • • • • • Text chat with other in your classes Attend office hours Virtual group work Audio calling Video calling Application sharing Help Desks such as the Writing Center www.gvsu.edu/it

OTHER RESOURCES  Microsoft Select Agreement:

http://gvsu.onthehub.com

 Computer Purchases:

www.gvsu.edu/it/personal computer-purchases--138.htm

 Emergency Notification System:

www.gvsu.edu/emergencycontact

www.gvsu.edu/it

PLEASE DO NOT LEAVE TODAY WITHOUT KNOWING YOUR USER NAME AND PASSWORD We have assistance set up for you in the Hager-Lubbers Exhibition Hall You will need this information for Email, Library Access, Blackboard, Network Storage Drive If you do not know your password you will need to have your G-Number, when you come to Hager-Lubbers Exhibition Hall Thank you!

www.gvsu.edu/it