Transcript 8 raisons d'etre R.H.

STEVE WOLOZ & ASSOCIATES INC.
MANAGEMENT CONSULTANTS
www.swaassoc.com
Comment Calculer et Quantifier la Performance et
la Productivite des Employees
Le 8 septembre 2008
4: Calculer et Quantifier
Performance et Productivite
des Employes
Steve Woloz Associates
Revision 4.: 09.03.08
1
INTRODUCTION
Identification des Participants
1.
Votre Nom et Titre
2.
Votre Organization
3.
Vos Priorites RH
4.
Vos Defis RH
4: Calculer et Quantifier
Performance et Productivite
des Employes
Steve Woloz Associates
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INTRODUCTION
Definition Mots Clefs
1.
Calculer
2.
Quantifier
3.
Performance
4.
Productivite
4: Calculer et Quantifier
Performance et Productivite
des Employes
Steve Woloz Associates
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Definition : Calculate
4: Calculer et Quantifier
Performance et Productivite
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Definition : Calculate
1. To perform a mathematical process
2. To predict consequences.
3. To count, depend, or rely on someone or something
Published by Houghton Mifflin Company. calculate Verb
1. To solve or find out by a mathematical procedure or by
reasoning
2. To aim to have a particular effect
4: Calculer et Quantifier
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Steve Woloz Associates
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Definition Performance
4: Calculer et Quantifier
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Definition Performance
1.
The carrying into execution or action;
2.
Achievement; accomplishment;
3.
4.
A thing done or carried through; eg
performance of an undertaking of a
duty.
An act; a feat; esp.,
4: Calculer et Quantifier
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Steve Woloz Associates
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Definition Productivity
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Definition Productivity
1.
Labour productivity is defined by the
OECD to be "the ratio of a volume
measure of output to a volume
measure of input" OECD Manual:
“Measuring ...
en.wikipedia.org/wiki/Labour
productivity
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Understanding the concept of
productivity
Stefan Tangen
Dept. of Production Engineering
The Royal Institute of Technology


Closely connected to the use and availability of resources.
Reduced if a company’s resources not properly used or lack of
them.

Linked to the creation of value.

Opposite of productivity is represented by

must be eliminated in order to improve productivity.

Concept de PVA ou VAM
•
4: Calculer et Quantifier
Performance et Productivite
des Employes
waste, which
http://www.swaassoc.com/vam_notes.pdf
Steve Woloz Associates
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INTRODUCTION
Grande Perspective
1.
Pourquoi Calculer et Quantifier performance et productivite
2.
Competition Mondiale
•
Concept de Benchmarking
•
Concept de L’amelioration continue
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Concept Primordial pour RH
Augmentation des Valeurs de l’entreprise
= Toutes les Ressources
Alignement sur la Strategie corporative
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Augmentation Des
Ressources
1.
Capital
2.
Human
3.
Time
4.
Operations
5.
Equipment
6.
Batissment
7.
Autres
4: Calculer et Quantifier
Performance et Productivite
des Employes
Steve Woloz Associates
Revision 4.: 09.03.08
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Augmentation Des
Ressources
1.
Capital
4: Calculer et Quantifier
Performance et Productivite
des Employes
1.
Calculer
2.
Quantifier
Steve Woloz Associates
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Augmentation Des
Ressources
1.
Human
1.
Calculer
Concept de 360 –Degree Feedback
2.
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Quantifier
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What is 360 Degree Feedback?

360° is jargon for the generic
term Multi-rater Feedback, which
is a type of assessment
instrument that gathers feedback
from all those you work with.
4: Calculer et Quantifier
Performance et Productivite
des Employes
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Performance Management
A Process of :
Creating a work environment or setting
in which people are enabled to perform
to the best of their abilities.
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des Employes
Steve Woloz Associates
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Performance Management
Process



s.
Develop clear job descriptions.
Select appropriate people with an
appropriate selection process.
Negotiate requirements and
accomplishment-based performance
standards, outcomes, and measures.
4: Calculer et Quantifier
Performance et Productivite
des Employes
Steve Woloz Associates
Revision 4.: 09.03.08
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Performance Management
Process
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

Provide effective orientation, education, and
training.
Provide on-going coaching and feedback.
Conduct quarterly performance development
discussions.
4: Calculer et Quantifier
Performance et Productivite
des Employes
Steve Woloz Associates
Revision 4.: 09.03.08
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Performance Management
Process



Design effective compensation and recognition
systems that reward people for their contributions.
Provide promotional/career development opportunities
for staff.
Assist with exit interviews to understand WHY valued
employees leave the organization.

4: Calculer et Quantifier
Performance et Productivite
des Employes
Steve Woloz Associates
Revision 4.: 09.03.08
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Linkage Performance
Management & Productivity

4: Calculer et Quantifier
Performance et Productivite
des Employes
Steve Woloz Associates
Revision 4.: 09.03.08
21
Understanding the concept of
productivity
Stefan Tangen
Dept. of Production Engineering
The Royal Institute of Technology


Closely connected to the use and availability of resources.
Reduced if a company’s resources not properly used or lack of
them.

Linked to the creation of value.

Opposite of productivity is represented by

must be eliminated in order to improve productivity.

Concept de PVA ou VAM
•
4: Calculer et Quantifier
Performance et Productivite
des Employes
waste, which
http://www.swaassoc.com/vam_notes.pdf
Steve Woloz Associates
Revision 4.: 09.03.08
22
Dynamics of Productivity
Improvements caused when
1.
? Output and input increases, but the increase in input
is proportionally less than the increase in output.
2.
? Output increases while input stays the same.
3.
? Output increases while input is reduced.
4.
? Output stays the same while input decreases.
5.
? Output decreases while input decreases even more.
4: Calculer et Quantifier
Performance et Productivite
des Employes
Steve Woloz Associates
Revision 4.: 09.03.08
23
Augmentation Des
Ressources
1.
Time
4: Calculer et Quantifier
Performance et Productivite
des Employes
1.
Calculer
2.
Quantifier
Steve Woloz Associates
Revision 4.: 09.03.08
24
Augmentation Des
Ressources
1.
Operations
4: Calculer et Quantifier
Performance et Productivite
des Employes
1.
Calculer
2.
Quantifier
Steve Woloz Associates
Revision 4.: 09.03.08
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Augmentation Des
Ressources
Equipment: Optimization
1.
•
•
•
4: Calculer et Quantifier
Performance et Productivite
des Employes
Scheduling
Training
Maintenance
1.
Calculer
2.
Quantifier
Steve Woloz Associates
Revision 4.: 09.03.08
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Augmentation Des
Ressources
Batissement
1.
•
•
•
Utilization
Maintenance
Opportunity Cost
1.
Calculer
2.
Quantifier
4: Calculer et Quantifier
Performance et Productivite
des Employes
Steve Woloz Associates
Revision 4.: 09.03.08
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Augmentation Des
Ressources
1.
Autres
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des Employes
1.
Calculer
2.
Quantifier
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Les Meilleures Pratiques de
de Documentation de Donnees
1.
2.
Seminar # 3:
Meilleurs pratiques d’analyse; collecte, et
de documentation
de donnees RH
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Subventions gouvernementales
Aide et soutien aux entreprises


Emploi-Québec
MDEIE
2: Formalizer et Verifier
Process RH
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Government Grants
Provincial : MDEIE

HOME PAGE

Ministère du Développement économique, de l’Innovation et de l ...
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(9)
Ministry for Economic Development, supporting economic and regional development and
research to enable local communities to take responsibility for their ...
Steve Woloz Associates
Revision #2
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Government Grants
Emploi Quebec

SERVICES AUX ENTREPRISES
Steve Woloz Associates
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(
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EMPLOI QUEBEC H R GRANTS

25 % - 50 % GRANTS RE PROFESIONAL FEES
• Recruitment ; Pre Employment Testing And Selection
• Job Training including Train the Trainer How to Train
• Management Coaching and Mentoring
• Job Descriptions
• Performance Evaluation and Compensation Systems
• Employee Handbooks
Steve Woloz Associates
Revision 4.: 09.03.08
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EMPLOI QUEBEC

Manpower Assistance Programs

Employer Services
• Apprentice On the Job Training ( tax credit )
( $ Amount Decided case by case with EQ Counsellor )
• Wage Subsidy Programs
• PRIIME Program Special Circumstances
• Program for Immigrants and Visible Minorities


Immigrant Hardship / Difficulty to Enter Job Market
Mental or Emotional Difficulty ( grants up to 75 % of salary : ( variable time case by
case)
• Private / semi private Placement Agencies ( eg. JEM )
Steve Woloz Associates
Revision 4.: 09.03.08
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STEVE WOLOZ & ASSOCIATES INC.
MANAGEMENT CONSULTANTS
4: Calculer et Quantifier
Performance et Productivite
des Employes
Steve Woloz Associates
Revision 4.: 09.03.08
35