Transcript Leadership Begins With an Attitude

EXTERNALLY FOCUSED CHURCH
LEADERSHIP TRAINING
Million Leaders Mandate Curriculum
by JOHN C. MAXWELL
Notebook Three
Christ, the Great Communicator
Lesson 3
Improving Your Communication Skills
by Imitating the Master
“Death and life are in the power of the tongue,
and those who love it will eat its fruit”
Proverbs 18:21
Power of Triangle- Robert
Dilenscheider
Communication
Recognition
influence
Publius Syrus
“Speech is a mirror of the soul.
As a man speaks so he is.
Question
Today’s Matter book states that YOU WILL never
change your life until you change something you do
daily
• Do you have effective communication skills?
• If so how are you using it?
• What would you need to change in order to
IMPROVE on your communication skills?
1. Simplify the Message
Matthew 13:3, 10-13
It’s not what you say, but how you say it.
The Educator – takes something simple and makes it
complicated
The Communicator – takes something complicated and
makes it simple
Winston Churchill’s Rules of Communication
a. Strong beginning
d. Familiar pictures
b. One theme
e. Clear objective
c. Simple language
f. Heart response
James 4: 13-17
• “Look here, you people who say,” Today or tomorrow
we are going to a certain town and will stay there a
year. We will do business there and make a profit.” How
do you know what will happen tomorrow? For your life is
like the morning fog – it’s here a little while, then it’s
gone. What you ought to say is, “if the Lord wants us to,
we will live and do this or that.” Otherwise you will be
boasting about your own plans and all such boasting is
evil.
2. Know The People
Matthew 13:1-2, 9
It’s not what you say, but how you hear it.
Public Speaker
Communicator
a. Puts the message before the
people
a. Puts the people before the
message
b. Asks: “What do I have?”
b. Asks: “What do they need?”
c. The key is techniques
c. The key is atmosphere
d. Content-oriented
d. Change-oriented
e. Goal is to complete the
message
e. Goal is to complete the people
Perspective of a Leader
• Practical people know how to get what they want
• Philosophers know what they ought to want
• Leaders know how to get what they ought to
want.
Definition of success
• Success can be defined as the progressive
realization of a predetermined goal. This
definition tells us that the discipline to
prioritize and the ability to work toward a
stated goal are essential to a leader’s
success.
3. Seize The Moment
Matthew 13:2, 14-17, 57-58
It’s not just what you say, but when you say it.
Questions to ask .
1. Unclear Purpose. What is the point? We can identify
content but not purpose.
2. Don’t just inform. Persuade!!!!
3. So much information that the subject becomes too
broad
4. Poor Finishing. Boring
4. Show The Truth
Matthew 13:54
It’s not just what you say, but how you show it.
Everytime you speak your audience is quietly
asking:
a. Why should I listen to you?
b. Can I trust you?
c. Do you care for me?
d. Do you know your subject?
5. Share The Passion
Matthew 13:53-57
It’s not just what you say, but why you say it.
Tips on speaking with passion:
a. Speak on themes that you own for yourself.
b. Be impact-conscious rather than image-conscious.
c. Be authentic. Lock on to a pair of eyes with each point.
d. Paint pictures in their hearts.
e. Know what your goal is when you speak.
f. Prepare with prayer and let God build a fire inside you.
• Left brain thinking
• Right brain thinking
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Logical
Rational
Analytical
Objective
Sequential
Intuitive
Instinctive
Synthesizing
Subjective
Random
Questions for discussion
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How do you rate your ability to communicate with others?
Is communication a priority for you?
Can you inspire and motivate people?
Do you express your vision in such a way that your people
are able to understand, internalize and implement it?
• When you talk to people one on one, are you able to
connect?
• How about with groups?
6. Seek The Response
Matthew 13:51
It’s not just what you say, but how they respond to it.
Tips on helping people respond to the truth:
a.
b.
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d.
Have a clear objective for your listener to act on.
Reduce it to a simple phrase and write it down.
Use a “hook” the listener can grasp and remember.
Give them a point for their head and a picture for their
heart.
e. Provide a vehicle for them to use to respond.
f. Ask for what you want them to do.
Steps to Reduce Your Anxiety
1. Prepare extensively.
2. Memorize your first burst.
3. Speak to friendly eyes.
4. Dress comfortably for the audience.
5. Take deep breaths before you begin.
6. Visualize yourself being effective.
7. State your goal to yourself before you begin.
8. Use visual aids.
9. Come to the meeting room early.
10. Pray, pray, pray!
Communicate Continually
• Develop platforms for communication.
• Control communication killers.
• Encourage honesty and transparency in
conversations.
• Adopt a positive communication style.
Perceptions of People
• Visually – How we appear 55%
• Vocally – How we sound 38%
• Verbally – What we say
7%
Voice and Speech Evaluation
• Voice Production
1. Support of tone
-------Good
------Needs Improvement ---weak
2. Proper Breathing
3. Vocal Quality (harsh, nasal, breathy etc )
4. Resonance
5. Overall vocal energy
Voice and Speech Evaluation
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Producing the sounds
1. Sharp articulation
2. Flexible lips, jaw and tongue
3. Clear and correct punctuation
Diction using long and short vowels sounds
Voice and Speech Evaluation
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Vocal Variety
1. Volume
2. Pace or rhythm
3. pitch
4. Inflection -nuance, modulation, intonation, shade,
tone
• 5. Attitude
• 6. Shading and word emphasis
• 7. Use of the pause