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QUT Careers and Employment www.careers.qut.edu.au Writing effective applications Part 2: Interviews Nikki Penhaligon, PhD Careers & Employment Learning objectives - Interviews Develop an understanding of: • Preparation – Researching your audience – Anticipating questions – How to form an introductory/closing statement • During – Managing your nerves – Body language and interpersonal processes – Structuring your answer • After – The importance of reflection How would you answer the following question......? Tell me about a time when you had to deal with a difficult co-worker QUT Careers and Employment www.careers.qut.edu.au Preparation Preparation – What to expect • What are YOUR interview experiences? Unstructured Panel Office Formal Coffee Shop Boardroom Structured Informal Preparation - Researching your audience! • About the interview: – Date-Time-Location-Parking – Style of interview – The interviewers roles and positions • The organisation: -Who are they? What do they stand for? Where are they heading? • What should I wear? • Read the job ad/position description – AGAIN! Anticipating Questions • Split the room • Read the position description/application form provided • In groups, generate the following questions: – Generic – Behavioural – Situational/hypothetical Know yourself Skills Knowledge Abilities Motivations Values Attributes Interests Experiences And understand how they link to the position Personality Capabilities Activity: Think Pair Share • Introductory statement (what will you say when you are 1st introduced to the Interviewer(s)) • Closing statement (prepare a statement that summarises your keys attributes) • Questions to ask at the end (prepare some questions to ask the interviewers) QUT Careers and Employment www.careers.qut.edu.au During the Interview Managing Your Nerves • Reflective activity • How do you know when your nervous? – What do you do? – How could you manage your reaction? Strategies to Manage Your Nerves • PMR (before the interview) • Releasing physical tension during the interview • Take a sip of water • Deep breathing • Paraphrasing • Stop – Breathe – Think - Speak Body Language Speak with your Look away to think Reading the Interviewers Non-Verbals • Are they telling you, you haven't answered the question? • Are they telling you to continue and tell them more? • Are they telling you to stop talking? The Key to a Perfect Answer Situation (context) Task(s) Actions required Result Learning Use recent examples from study, work, social, sport…. Stick to 1-3mins response. Then ask if they want more information. QUT Careers and Employment www.careers.qut.edu.au After the Interview Reflection : What do I do AFTER the Interview? • Reflect on the questions asked and how you responded • Make notes to help you next time • Don’t agonise over perceived blunders • Phone and thank them for the opportunity of the interview • If unsuccessful, ring to request feedback Interview practice! • Get into groups of 3 – Interviewer – Interviewee – Observer • Grab a parcel • 2 minutes per person. Give feedback using your booklets Interviews: True or False? Q1. I don’t need to prepare, all the preparation has already been done when I answered the selection criteria Q2. I should research the panel members before my interview Q3. When introduced to the interview panel (and when leaving), I should shake their hands and call them by their name Q4. All the people on my panel will be highly knowledgeable in my field Interviews: True or False? Q5. The first interview question will be easy Q6. I should answer interview questions immediately so as not to look like I don’t know that answer Q7. I can use the STAR (L) method to formulate my response Q8. It’s a good idea to prepare a closing statement Find out more www.careers.qut.edu.au SERVICES FOR STUDENTS Careers Fairs Careers and Futures Fair Education Careers Fair International Careers Fair Virtual Careers Fair Career Mentor Scheme Career Counselling Undergraduate Postgraduate International Graduate Outcomes Job Seeking Resources Job Vacancy Lists – QUT CareerHub Casual Jobs Graduate/postgraduate jobs Jobs whilst studying Vacation Jobs On-Campus Presentations Work Experience Insurance Workshops and Workbooks Resume Checking Response in 5 working days Email [email protected] CONTACT CAREERS & EMPLOYMENT Location: Gardens Point Campus Level 2, X Block Reception: Room X226 Kelvin Grove Campus Level 4, C Block (Above the Refectory) Caboolture Campus Student Centre - J Block Opening Hours: Monday – Friday 9am – 5pm Phone: Gardens Point: 07 3138 2649 Kelvin Grove: 07 3138 3488 Caboolture: 07 5316 7400 Email: [email protected]