Transcript MAM for LCD projector

Coaching video for
Managing Workplace Conflict
The Managing Differences Seminar ™
Core Competencies for Prevention and
Early Resolution of Workplace Conflict
This coaching video is for the sole use of Certified
Trainers and Professionals who have completed a
Certification Conference in Managing Workplace
Conflict conducted by the Mediation Training
Institute International.
Read this first
1.
Intro & The Clash
2.
The Clash (without intro)
Self Mediation
3.
Find a Time to Talk and Plan the Context
4.
Talk It Out
5.
Talk It Out Highlights
6.
Make a Deal
Managerial Mediation
Technical instructions
7.
Decision Summary and Preliminary Meetings
1. Click a desired video segment on the right.
A QuickTime movie will appear.
8.
Plan the Context
9.
Three-way Meeting
2. In Movie drop-down menu, click Double Size
(Ctrl + 2).
10. Three-way Meeting Highlights
3. Drag the movie to any desired position on
your computer screen with your mouse.
4. When the video segment is completed, click
Exit in the File drop-down menu.
11. Breakthrough, Deal, and Follow-up
PowerPoint shows
Uncovering the Hidden Cost of Conflict
Manager-as-Mediator Seminar Overview
Self-as-Mediator Seminar Overview
www.mediationworks.com
© 2003, 2006 by Dana Mediation Institute, Inc. All rights reserved.
No part of this program may be duplicated or transmitted by any means.