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Rutgers University Alumni Association
and Rutgers Career Services
in conjunction with
The John J. Heldrich Center for Workforce
Development present…
Developing In-Demand Skills for a
Changing Job Market:
A Workshop for Alumni
November 11, 2009
Benefits and Services for Rutgers graduates:
Rutgers Career Services
http://careerservices.rutgers.edu/alumniinfo.shtml
Rutgers University Alumni Association
Ralumni.com
The Emerging Skill Requirements
of a Changing Economy
Jennifer M. Cleary, M.P.A.P.,
Senior Project Manager
The John J. Heldrich Center for
Workforce Development,
Edward J. Bloustein School for
Planning and Public Policy
Overview
• Introduction
• Where Are the Jobs?
• Which Skills are in High Demand and
What Can You Do to Be More
Competitive?
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Workforce Development
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Overview: Heldrich Center Research
Reports on Industry skill needs of key NJ industries:
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Pharmaceuticals/Biotech
Health Care
Financial Services
Construction
Energy/Utilities
Information Technology
Transportation
Port-related Industries
Retail Industry
Disaster Response
John J. Heldrich Center for
Workforce Development
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Hospitality / Tourism
Manufacturing
Green Jobs
Remote Work
Research based on:
 Over 250 interviews with
New Jersey Employers
 Over 20 Focus Groups with
Industry and Education
Stakeholders
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Where Are
the Jobs?
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Workforce Development
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Recession-Resilient Industries
Industries surviving on
their own:
Industries benefitting from
stimulus
• Healthcare
– Aging baby boomers
fueling demand
– For jobs, think
beyond nursing
• Research
• Education
• Health IT
• Public Policy/Gov’t
Contractors
• Construction and
• “Green Jobs”
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Workforce Development
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What are “Green Jobs”?
No standard definition
• Protecting ecosystems and wildlife
• Minimizing waste and pollution
• Reducing energy usage and lowering carbon
emissions
Green Jobs cross many industries and
occupational titles
• Old and new occupations
• All education levels
• Difficult to count
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Workforce Development
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Two Sectors of Green Jobs in
Energy
Energy Efficiency/
Conservation
• Residential
Weatherization
• Commercial and
Industrial Retrofits
Renewable/Sustainabl
e Energy
• Renewable: Solar,
Wind, Biomass,
Biofuel, Geothermal
• Sustainable:
Hydrogen, Nuclear,
Co-Generation
Source: Northwest Community
Energy
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Workforce Development
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Common “Green” Job Categories
Construction, Installation, Repair, and Maintenance
Skilled trades workers and laborers
Building auditors and raters
Facilities management
Architecture, Engineering, and Project Management
High-skill design, engineering, project mgt.
Manufacturing
Production of RE/EE products and parts
Research and Development
Basic research, testing and development of new RE/EE products and technologies.
Business
Administration
Financial/Sales/Marketing
Information Technology
Carbon/SREC trading
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Workforce Development
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Green Job Growth Drivers
Technology
Culture
Economy
Public Policy
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Workforce Development
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Polices Stimulating Energy
Job Creation
NJ Clean Energy
Program
John J. Heldrich Center for
Workforce Development
New Jersey
Energy Master
Plan/Governor’s
Economic
Assistance and
Recovery Plan
2009 American
Recovery and
Reinvestment
Act
Green Energy Job Creation in NJ
• Hiring and short-term training needs are still
emerging – Stay Tuned!
• What we expect in NJ:
First Wave
Residential EE
Second Wave
Commercial EE, Solar projects, R&D
Third Wave
John J. Heldrich Center for
Workforce Development
Large Wind Projects
Which Skills are in High Demand
and What Can You Do to Be More
Competitive in Today’s Volatile
Job Market?
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Workforce Development
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“Invisible” Skills May
Get You the Job
Job
Description
Industry Skills &
Knowledge
Cross-Industry Demand Skills
Organizational/Office Culture
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Workforce Development
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Research with Employers
Study Focus:
• Emerging trends impacting employer skill needs in New
Jersey’s Innovation Economy;
• Key skills workers at all levels employment need to
adapt to these trends, and
Industries included:
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Life sciences
- Information Technology
Telecommunications
- Energy
Advanced Manufacturing
- Advanced Materials
Environmental Technology
- Professional Engineering & Research
Retail
- Healthcare services
Utilities/Infrastructure
Domestic Preparedness / Public Health Emergency Readiness
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Workforce Development
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Workforce Challenges Posed by
a Rapidly Changing, Global Economy
• Innovation = Creative
Destruction
• Job titles and job duties are
more amorphous
• Skill requirements change
quickly
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Workforce Development
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Six Evolving Workplace Trends
TREND #1.
Competitive
advantage of
firms that
harness
knowledge and
innovation
TREND #3.
Continued and
expanded reliance
on technology in
the workplace
TREND #5.
Employer focus
on privacy,
security,
& ethics
TREND #2.
TREND #4.
TREND #6.
Decentralization
of business
operations and
management
Increasing
diversity
in the workplace
Regulation shifts
change business
processes
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Workforce Development
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Broad Workplace Trend
TREND #1.
Competitive
advantage
of firms that
harness
knowledge
and
innovation
John J. Heldrich Center for
Workforce Development
Implications for Workers
Job responsibilities at all
levels are changing to
improve the flow of
knowledge throughout
organizations
Major firms are creating
new types of knowledge
jobs including: chief
knowledge officers
and innovation managers
Broad Workplace Trend
TREND #2.
Decentralization
of business
operations and
management
Implications for Workers
Transfer of more
responsibility to front line
workers /
High-performance work
systems
Development of global
project networks
More non-traditional
worker-employer
relationships
John J. Heldrich Center for
Workforce Development
Broad Workplace Trend
TREND #3.
Continued
and
expanded
reliance
on
technology
in the
workplace
John J. Heldrich Center for
Workforce Development
Implications for Workers
Shifts in job responsibilities
and skills needed to
perform jobs
Net increase in the level of
skills needed to be
successful in most jobs
Broad Workplace Trend
Implications for Workers
TREND #4.
Increasing
diversity
in the
workplace
John J. Heldrich Center for
Workforce Development
Higher level of complexity
Involved in
interpersonal interactions
Broad Workplace Trend
TREND #5.
Employers
increasingly
focused
on privacy,
security,
and ethics
concerns
John J. Heldrich Center for
Workforce Development
Implications for Workers
Job responsibilities at all
levels are changing to
improve prevention of and
response to a variety of
threats
Major firms are creating
new positions to address
security and ethics
concerns including:
ethics officers and security
managers
Broad Workplace Trend
Implications for Workers
TREND #6.
Business
processes
change in
response
to shifts in
regulations
& mergers/
acquisitions
John J. Heldrich Center for
Workforce Development
Long and short-term
increases in the knowledge
and skill requirements
for jobs at all levels
High Priority Skills in
Today’s Economy
• Adaptability Skills
• Information Management and
Communication/ Relationship-building
Skills
• Business Skills
• Math/Science/Engineering/Technology
Skills
• Interdisciplinary skills
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Workforce Development
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Adaptability Skills
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Critical thinking and problem solving skills
Monitoring, problem identification
Flexible role orientation
Management of organizational change
Lifelong learning
Time management
Career management
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Workforce Development
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Information Management and
Communication/ Relationship-building Skills
• Gather, prioritize and analyze data and
information
• Convey knowledge gained through
analysis
• Cultural understanding, awareness
• Public speaking / presentation
• Writing
• Teamwork
• Negotiation
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Workforce Development
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Business Skills
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Project management
Product management / marketing
Sales / customer service
Basic business finance
Management skills, especially in a virtual
environment
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Workforce Development
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Math/Science/Engineering/Technology
Skills
• Advanced knowledge in a single
math/science/engineering discipline
• Basic knowledge in a technical discipline
• Understand and apply new technologies,
including distance learning tools
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Workforce Development
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Interdisciplinary skills
• Knowledge of multiple science,
engineering disciplines
• Combined business and
science/engineering skills
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Workforce Development
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What You Can Do
• Highlight Priority Skills You Already Have
• Build Skills/Obtain Certification Through
Formal Education
• Use Informal Means to Develop Weaker Skills
• Do your Homework on Employers – No “OneSize-Fits-All” Resumes and Cover Letters
• Be Flexible – Most people end up far from their
major in the real world.
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Workforce Development
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Additional Resources
Heldrich Center Website: www.heldrich.rutgers.edu
New Jersey Department of Labor Market Tools
• General:
http://lwd.dol.state.nj.us/labor/lpa/LMI_index.html
• Real Time Jobs in Demand
http://lwd.state.nj.us/labor/lpa/content/RealTimeJobsin
Demand.html
• Quarterly Workforce Indicators
http://lehd.did.census.gov/led/datatools/qwiapp.html
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Workforce Development
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