Transcript The HEARTH Academy System Assessment and Design

The HEARTH Academy
System Assessment and Design
October 2010
How well does
your system
prevent and end
homelessness?
Consumer Survey
-Survey
consumers,
service
providers, and
community
leaders
What services or assistance do you or did
you need the most to get permanent
housing?
What services or help were you offered to
help you get housing?
Was it easy for you to find services to help
you when you became homeless.
To get help, were you sometimes asked to
do things that you didn't want to do.
Do you feel that you got to "call the
shots" about when and how you received
services.
Estimated release mid-November
Use data to measure
outcomes from your
homelessness assistance
system.
HEARTH Measures
Reduce new episodes of
homelessness
Reduce lengths of homeless
episodes
Reduce returns to
homelessness
Measuring exits to permanent
housing is the key!
• Record housing status at exit
• Update housing status real time
Track Length of Episodes
Shelter 1
16 days
Gap
5 days
Shelter 2
21 days
Permanent Housing
Rapid Re-Housing
90 days
Track Length of Episodes
Shelter 1
16 days
Gap
5 days
Shelter 2
21 days
Permanent Housing
Rapid Re-Housing
90 days
Length of Stay
42 days
More Strategies for Tracking Lengths
of Episodes
Track average stays in individual
programs.
Look at how many people use
multiple programs.
Reduce Repeat Episodes
People who exited
homelessness during a
period of time
1,000
100
Of the group that exited,
how many experienced an
additional episode of
homelessness within a
period after exiting.
Reduce Repeat Episodes
Short
Follow-Up
Period
Long
Follow-Up
Period
Focus on rapid rehousing, and things
more within the
control of
homelessness system
Focus on self
sufficiency, and
things more affected
by job markets and
mainstream systems
Perform a Simple Cost Analysis
1. Calculate how much is spent on
an intervention for each permanent
housing exit.
2. Adjust for the fact that
interventions serving higher barrier
people will likely cost more for each
exit to permanent housing.
Compare Interventions
Intervention A – $1,000 per exit to PH
Intervention B – $5,000 per exit to PH
Intervention C – $20,000 per exit to PH
Quality Exits
The number of people who exit to
permanent housing within 60 days
of becoming homeless minus the
number who exited homelessness
one year ago and since returned to
homelessness.
System Performance Tool
Field testing now. Estimated release late November
How do you
make your
system work
better?
Functions of Homelessness Assistance
Shelter
Prevent
Re-house
Diverting People From Homelessness
Dudley Diversion Pilot, Boston, MA
Rapid Re-Housing
Hennepin County, MN
In one four‐year period, when internal County
funding and staffing changes were implemented
to support rapid re‐housing, shelter admissions
declined by 42%, average length of stay by 47%
and the total number of purchased “bed‐nights”
was reduced by 70%.
(Community Spotlight: Rapid Re‐Housing—Rapid Exit Program in Hennepin
County, MN from the HUD HRE website)
Put the Pieces
Together
First Contact
Stabilize
current
housing
Assess barriers
Point of
Entry
Immediate
re-housing
Refer to shelter
and/or rehousing
Exit Strategy
Point of
Entry
Re-Housing
Shelter
Permanent
Housing
Example of Progressive Engagement
Housed
Point of
Entry
RRH 1
$
RRH 2
$$
RRH 3
$$$
PSH
$$$$
Example of Triage
PSH
$$$$
High:
Evictions
Substance Use
Point of
Entry
Assessment
of Barriers
to Housing
Medium:
Inconsistent
work
No supports
Low:
Service engaged
Income
None:
Rental history
Support network
RRH 3
$$$
RRH 2
$$
RRH 1
$
Housed
Forecasting a New System
New
Intervent
ions
Current
System
Days
# of
Diversion
homeless entries
Shelter nights
RRH 1
RRH 2
RRH 3
PSH
Old
Design
New
Design
1-7
30
15
15
0
0
0
120
60
8-30
25
5
10
10
0
0
475
300
31-180
30
0
6
18
6
0
3,150
1,080
181+ *
15
0
0
5
5
5
4,050
765
Total
100
20
31
33
11
5
7,795
2,205
78
28
*including multiple episodes
Average Length of Episodes
What about all the other
programs?
Employment
Transitional Housing
Services
Opportunities
for Transitional
Housing
Assets
Options
Buildings
Shelter
Housing
location
Interim Housing
Stabilization
Service
coordination
Employment
Rapid Re-Housing
Convert to PSH
Transition in Place
Specialize
Making the Transition
1. Analyze your data.
2. Analyze your programs.
3. Identify gaps and underserved populations.
4. Prioritize changes.
5. Assign timelines, benchmarks, responsible entities.
6. Start transforming!
Making the
Transition
HEARTH Academy
Implementing proven strategies to end homelessness
Presented by the National Alliance to End Homelessness
Implementation Clinic
Participants in this
1.5 day clinic will
assess the
performance of their
homelessness
assistance and
implement
community-wide
strategies to better
achieve the goals of
the HEARTH Act.
Webinars and Tools
Webinars, tools, and
training materials
will help
communities
prepare for the
Implementation
Clinic and learn
about and
implement the
strategies that help
prevent and end
homelessness.
Individualized Consulting
The Alliance’s Center
for Capacity Building
and other expert
consultants will be
available to provide
customized
assistance.
If you are interested in participating in the HEARTH Academy or
would like more information, please contact:
Aisha Williams
Center for Capacity Building
National Alliance to End Homelessness
[email protected]
202-942-8298
Note: The HEARTH Academy is not sponsored by or affiliated with the Department of Housing
and Urban Development (HUD) or any other federal agency. The HEARTH Academy is a project of
the National Alliance to End Homelessness.