Transcript Introduction to PSP

Personal Software Process
Lecture 4
Developing an Effective Personality
Liubo Ouyang
[email protected]
http://ss.hnu.cn/oylb/psp/
Copyright, 2006 © L. Ouyang
Introduction
?
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“.. new hires do not know
how to communicate, they
have insufficient (..)
preparation for working as
part of a team, they lack
ability to manage their
individual work in an
effective and productive
manner ..”
Introduction
• Balanced self-renewal: sharpen the saw
• Creative co-operation: synergize
• Empathic communication: seek first to
understand, then to be understood
• Interpersonal leadership: think win/win
• Personal management: put first things
first
• Personal leadership: begin with the end
in mind
• Personal vision: be proactive
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Plan of the lecture
• Introduction
• Personal vision
•
•
•
•
•
Personal leadership
Efficient time management
Effective time management
Delegation
Public victory principles
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Personal vision
• Genetic determinism
Your grandparents did it to you.
• Psychic determinism
Your parents did it to you.
• Environmental determinism
Your boss did it to you.
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Personal vision
Freedom to
Stimulus
Choose
Selfawareness
Imagination
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Response
Independent
will
Conscience
Personal vision
Proactivity > taking initiative
Proactivity ~ responsibility
Responsibility = response-ability
REACTIVE PEOPLE ..
PROACTIVE PEOPLE ..
are affected by the weather
are value driven
when people treat them well
are still influenced by
they behave well
external stimuli but their
response is value-based
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Personal vision
Reactive language
Proactive language
There’s nothing I can do.
Let’s look at our
alternatives. I can choose
a different approach.
That’s just the way I am.
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Personal vision
Reactive language
Proactive language
He makes me so mad.
I control my own feelings.
I must ..
I decide to ..
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Personal vision
Reactive
focus
Circle of
Circle of
Influence
Concern
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Personal vision
Circle of
Circle of
Influence
Concern
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Proactive
focus
Personal vision
Three kinds of problems:
• direct control (personal victories)
• indirect control (public victories)
• no control
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Personal vision
Lord, give me
• the courage to change the things which
can and ought to be changed,
• the serenity to accept the things which
cannot be changed, and
• the wisdom to know the difference.
- Alcoholics Anonymous prayer
L.Ouyang, PSP, Lecture 4
Plan of the lecture
• Introduction
• Personal vision
• Personal leadership
•
•
•
•
Efficient time management
Effective time management
Delegation
Public victory principles
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Personal leadership
Leadership  management
“Management is doing things right;
leadership is doing the right things.”
- Peter Drucker & Warren Bennis
Leadership: defining the aims and setting
the goals
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Personal leadership
Personal leadership: who I
would like to be ?
In 3 years from now, in 10
years, ..
Begin with the end in mind
Effectiveness vs. efficiency
The visualisation technique
All things are created twice
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Personal leadership
A personal mission statement
• What you want to be ?
(character)
• What you want to do ?
(contributions and achievements)
• What are the values and
principles upon which being and
doing are based ?
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Personal leadership
Identifying roles and goals
• A husband / wife
• A father / mother
• A son / brother
• A worker
• A citizen
• A friend ...
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Personal leadership
Leadership > writing a mission statement
Visualisation & affirmation
A good affirmation is
It is deeply satisfying
(emotional) that I (personal)
respond (present tense) with
wisdom, love, firmness and
self-control (positive) when my
children misbehave.
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• personal
• positive
• in present tense
• visual
• emotional
Plan of the lecture
• Introduction
• Personal vision
• Personal leadership
• Efficient time management
• Effective time management
• Delegation
• Public victory principles
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Efficient time management
Read selectively
Have a place for everything
and keep everything in its
place
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Efficient time management
• Reserve some time during the day
when others don’t have access to you
• Do one important thing at a time but
several trivial things simultaneously.
• Do something productive while waiting.
• Make a list of some 5- or 10-minute
discretionary tasks.
• Save your best time for important
matters.
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Efficient time management
Read a book
Attend two lectures
Make a list of things to
perform today
Meet Adam
!!!
Very important
!
Important
?
Not so important
??? Unimportant
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Prioritise you tasks
Efficient time management
•
•
•
•
Keep track of time use.
Don’t put things off.
Set deadlines.
Finish at least one thing every
day.
• Divide up large tasks.
• Don’t worry about anything
continually.
• Don’t over-schedule the day.
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Plan of the lecture
•
•
•
•
Introduction
Personal vision
Personal leadership
Efficient time management
• Effective time management
• Delegation
• Public victory principles
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Effective time management
Things which matter most must never be at
the mercy of things which matter least.
- J. Goethe
Effective vs. efficient time management
Effective time management:
put first things first
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Effective time management
Four generations of time management
4. The focus should be on ourselves instead of
things and time; what really matters is
relationships and results
3. Prioritisation, setting goals (long-,
intermediate- and short-term), daily planning,
scheduling the tasks
2. Calendars and appointment books
1. Notes and checklists
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Effective time management
Not urgent
Important
I
II
Crises, pressing problems,
deadline-driven projects
Prevention, relationship
building, planning,
recreation, recognising new
opportunities
Not important
Urgent
III
IV
Interruptions, some calls,
some mail, some reports,
some meetings, pressing
matters, popular activities
Trivia, busy work, some
mail, some phone calls,
time wasters, pleasant
activities
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Not important
Important
Effective time management
Not urgent
Urgent
I Results:
II Results:
Stress, burnout, crisis
management, always
putting out fires
Vision, perspective,
balance, discipline, control,
few crises
III Results:
IV Results:
Short-term focus, crisis
management, see goals
and plans as worthless, out
of control, feel victimised
Total irresponsibility, fired
from jobs, dependent on
others or institutions for
basics
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Effective time management
No, thank
you
Let’s go for fishing
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To say “yes” to important
Quadrant II priorities, you
have to learn to say “no”
to other activities,
sometimes apparently
urgent things.
Effective time management
Requirements for a quadrant II organiser
• Coherence (mission and goals, priorities and plans)
• Balance (between the roles)
• Quadrant II focus (a weekly basis)
• A “people” dimension
• Flexibility (tailoring the tool)
• Portability (palmtop ?)
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Effective time management
Quadrant II activities
• Identifying roles
• Writing the mission statement
• Selecting goals
• Scheduling
• Daily adapting
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Plan of the lecture
•
•
•
•
•
Introduction
Personal vision
Personal leadership
Efficient time management
Effective time management
• Delegation
• Public victory principles
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Delegation
Delegation increases our production capability
Two kinds of delegation:
• gofer delegation
• stewardship delegation
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Delegation
Five aspects of stewardship delegation
• Desired results
• Guidelines
• Resources
• Accountability
• Consequences
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Plan of the lecture
•
•
•
•
•
•
Introduction
Personal vision
Personal leadership
Efficient time management
Effective time management
Delegation
• Public victory principles
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Public victory principles
• Think win / win (or no deal)
• Seek first to understand, then to be
understood
• Synergize
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Summary
• Be proactive
• Begin with the end in mind
• Efficient / effective time
management
• Put first things first
• Delegate tasks
• Think “win/win or no deal”
• Seek first to understand ..
• Synergize
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Further readings
Stephen R. Covey, The Seven Habits of Highly
Effective People, Simon & Schuster, London,
1992.
David Whetten, K. Cameron, M. Woods,
Developing Management Skills for Europe,
Addison-Wesley, Harlow, 1994.
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Homework
• Define your roles
• Write your mission
statement
• Design your planning
tool
• Prepare your plan for
the next week
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Quality assessment
1. What is your general
impression ? (1 - 6)
2. Was it too slow or too fast ?
3. Did you learn something
important to you ?
4. What to improve and how ?
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