Transcript Information Technology Services & Facilities
INFORMATION TECHNOLOGY SERVICES & FACILITIES
CONTENTS
1
IT Services and Facilities
2
Toolkits
3
Open Access Computing Services
4
Wireless Internet Access Services
5
Computer Labs Rules and Regulations
6
Online Services
ORIENTATION—JUL 2012—PG,IP,KL, JB,KC
CONTENTS
7
Online Account Self Activation
8
Student Portal
9
Contact Us
10
Getting Help
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IT Services and Facilities
• Open Access Computing Services • Wireless Internet Access Services • Computer Labs • Online Services
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Toolkits
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Open Access Computing Services
• Open access computers are available at the RO • Opening hours will be the same as RO/Library opening hours • Login is NOT required • Bring along your USB pendrive
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Wireless Internet Access Services
Wireless Internet access services are available at RO.
Kindly register with RO technical personnel.
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Computer Labs Rules & Regulations
Refer to the rules and regulations listed in WOU Student Handbook.
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Online Services
• Account Self-Activation • Student Portal • Student Portal : Email • Student Portal : MyLibrary • Student Portal : MyLMS (WawasanLearn) • Student Portal : Online Assignment System (OAS)
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Online Account Self Activation
Step 1 • Key in the URL ( http://www.wou.edu.my
) in any browser to access WOU website Step 2 • Click on “STUDENT AND TUTOR ONLINE ACTIVATION ACCOUNT”
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Online Account Self Activation
Step 3 • Click on “STUDENT ACCOUNT SELF-ACTIVATION”.
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Online Account Self Activation
Step 4 • Fill in all the mandatory fields to complete the account activation.
Step 5 • Click on “REGISTER” button.
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Online Account Self Activation
Step 6 • A message will be displayed to indicate that you have successfully activated your student online account.
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Online Account Self Activation (Email)
Step 7 • This page is for activating your WOU e-mail account for the first time only. NOTE: Only use this page to activate your e-mail account after 4 hours of your online account activation .
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Student Portal
What can I see in Student Portal?
• Enrolment • Community discussion board • Personal information • Time table • Academic Calendar • …and other useful information
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Student Portal – Login Guide & My Email
Step 1 • Key in the URL ( http://www.wou.edu.my
) in any browser to access WOU website. Step 2 • Click on “MY WOU PORTAL”.
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Student Portal – Login Guide & My Email
Step 3 • Login by entering your User ID and password.
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Student Portal – Login Guide & My Email
Step 4 • After successful login, you will be able to view the Student Portal’s homepage.
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Student Portal – Login Guide & My Email
Step 5 • In the Student Portal, click on “MY EMAIL”.
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Student Portal – Login Guide & My Email
Step 6 • Login by entering your full student email address and password.
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Student Portal – Login Guide & My Email
Step 7 • For first time login to your email, you may need to fill in all the necessary information and then click “SUBMIT”.
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Student Portal – Login Guide & My Email
Step 8 • After successful login, you will be able to view the web mail homepage.
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Student Portal – My Email
Something about web mail that you should know......
Can I access web mail from my house?
Yes! You can access your web mail if you have a computer and Internet connection.
What is the quota of my mailbox?
10GB
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Student Portal – My WawasanLearn
• Click on “MY WAWASANLEARN” to access the Learning Management System (WawasanLearn). Note: It can also be accessed at https://lms.wou.edu.my
.
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Student Portal – My OAS
• Click on “MY OAS” to access the Online Assignment Submission System (OAS). Note: It can also be accessed at https://assignment.wou.edu.my
.
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Student Portal – My Library
• Click on “MY LIBRARY” to access library services.
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Contact Us
For queries on IT services and facilities, please contact:
Telephone
04-2633323 (PGRO) 05-2426323 (IPRO) 03-76297223 (PJRSO) 03-92817323 (KLRO) 03-3325 2353(KLGRSO 07-5564323 (JBRO) 082-578923 (KCRO)
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Getting Help
• Provide necessary information when requesting help. •
WHO , WHAT , WHEN ,
WHERE
, & HOW .
• Example:
(Bad) “
Cannot access LMS, please help.”
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Getting Help
• Example:
(Good)
“Cannot access WawasanLearn on Saturday, 14/01/2011, 7pm onwards. I have tried with my house and office computers using Internet Explorer and Firefox, but still failed to access. The following are my details: • Name: XXX XXXX XXXXX • Student ID: XXXXXXXX • User ID: XXXXXXXXXX • Contact No.: XX XXXX XXX • IC: XXXXXX-XX-XXXX • Error Message: Access denied. You do not ..… (if possible provide screen shot)”
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