Transcript Involve for Continuous Improvement in Health & Safety

Involve for Continuous Safety
Improvement
ICSI
What is Safety?
I believe that Safety is :





To have personal protective equipment
To repair any broken window or something like that
To do training
To have a Safety Practitioner and a Occupational
Physician, if it is necessary
To make a Risk Assessment Study for company’s
installations. I don’t know what it is, but I have to do it
Am I Right?
What is Safety?
Safety means the minimization of contact
between
a
person
and
hazard,
predominantly
concerned
with
the
prevention of physical harm to an individual.
Are the above enough to minimize the
contact between a person and a hazard?
SAFETY CULTURE
Creating a positive safety culture in
your organization you could be sure
that you minimize the contact between
people and hazards.
But what is SAFETY CULTURE?
SAFETY CULTURE
SAFETY CULTURE is the combination of values, beliefs,
vision, purpose, policies, objectives and leadership styles.
A positive safety culture is characterised by awareness,
assessment and action in all these areas supported by an
open communications style throughout the whole
organisation
Is safety culture important for my organization?
SAFETY CULTURE
A Safety Culture can influence negative or positive:
•Your Employees
•Your Clients
•Your Suppliers
•Your Stakeholders
•The social environment of the above
•Society
•Insurance Agencies
SAFETY CULTURE
How could I create a positive Safety Culture for my
organization?
MANAGEMENT FORCE GROUP developed a specific
training program for Safety Culture, the “Involve for
Continuous Safety Improvement”.
ICSI is a training program for assessing and creating
safety culture in an organization.
A health & safe environment for our customers
creates reliability and strong connections with our
organization.
It creates faithful customers.
Cooperation with Sales &
Customer Service
Department
A health & safe working environment urge our
suppliers to work and behave in a similar way,
espousing our principals.
Cooperation with
Supplies Department
Health & Safe Working Environment
Developing a Corporate Social
Responsibility
A health & safe working environment
…attracts qualified staff
…creates a competitive advantage
…builds a strong brand name
THE BRADLEY CURVE cultural evolution model
Zero accident is a
dream
Zero accident
IS POSSIBLE
Natural instincts
Management
Self
I depend
It is ME
on YOU
Dependent
who
decide
Independent
Teams
It is US
Interdependent
who
decide
Waiting to be told what to do
Doing things ourselves
Helping others
SAFETY CULTURE
OPEN DOOR POLICY
The purpose of an open door policy is to encourage
open communication, feedback, and discussion about
any matter of importance
OPEN
DOOR
POLICY
SAFETY
CULTURE
ICSI MODEL Vs USUAL
Because Safety is a Team Activity
“The key for Safety Culture is in seeking Continuous Improvement”
“Tell me and I'll forget;
show me and I may remember;
involve me and I'll understand.”
ICSI consists of 3 phases trying to succeed:
Management
Good
commitment
communications between all levels of employee
Effective two-way communication
Employee
involvement - Active employee participation
Involve
for
Continuous Safety
Improvement
ICSI
Phase 1
Identify the level of maturity within the organisation,
where we are and which are our needs
Where are we?
Technical Review
• Equipment, health & safety systems(πχ σχοινοδιακόπτες,
αυτοματοι αποκλεισμοί), PPE, etc
• Health & Safety Management Systems, (ISO, Risk
Assessment)
• Legal Issues
• Accidents recording
• Comparison with previous years, competition
Cognitive – Communicative Review
• Staff’s Knowledge about Safety.
• Top executives’ view about Safety in the organization
• (Customer’s view about Safety in the organization
Opinions Convergence
The opinions of Top Executives about the safety situation in their
organizations may be different.
MANAGEMENT FORCE GROUP will try to converge these
different opinions in a common view.
Safety team & Road Map
The Safety Team consists of “key” employees, which will transfer
the knowledge to all the employees and will create a new
culture, a safety culture.
Knowing where we are and where we want to go
MANAGEMENT FORCE GROUP presents at the CEO and the
Management Team the “road” that the organization will follow in
order to adopt a “Safety culture”.
Involve
for
Continuous Safety
Improvement
ICSI
Phase 2
Develop and present new techniques, ideas,
methods. Behaviour change
Knowledge, Action, Behavior
1st month
• 4 meetings, 3-6 hour/meeting
We present at the safety team all the necessary knowledge, the
methods/tools and finally all the program
• 1 review meeting after 1-2 months
2nd month – Workshop
• 2 meetings, 4-6 hours/meeting
Exercises with real facts from Trainer’s-Facilitator’s
experience
Visits at workplaces
3rd,4th & 5th month – On the job coaching
• 1-2 personal meetings of each participant of
the Safety team with the Trainer-Facilitator
The Trainer-Facilitator guides each participant
how to implement the knowledge of all the
previous month at his work
6th &7th month – Working as usual
Main issue is the participant’s autonomy in creating a
Safe Working Environment
All the participants have meetings, conversations and
take decisions about health & safe issues regarding their
works, without the Trainer-Facilitator.
The Trainer-Facilitator is aware about the final decisions,
makes comments and advices the participants before the
implementation of the new tools.
• 8th month – Face to face interviews
The Trainer-Facilitator discuss in personal meetings
with the participants all the program, the actions
they take, what kind of changes they made and
what they plan to do in the future.
During Phase 2 the participants are in touch with their
Trainer-Facilitator via e-mail. They send each-other articles,
questions, news and in general they can discuss about
several issues regarding Health & Safety
Involve
for
Continuous Safety
Improvement
ICSI
Phase 3
Review, evaluation, new safety culture
We evaluate the project we do
the last 10-12 months and we
see what kind of changes have
been made regarding the
Health & Safe working
Environment
• We evaluate the technical upgrade of Safety
• We evaluate the new knowledge and methods
• We evaluate if the Safety Team is able to create safety culture
Evaluation
Has the organization been influenced by the project?
“Involve for Continuous Safety Improvement”;
Have the rest
employees learn
what is really
safety and how
to protect them
and their
colleagues?
3600 feedback
All the participants take part at the 360o feedback.
From each participant:
•2-3 of his/her assistants
•1-2 other employees in the same hierarchy
• His/Her Supervisor
are asked via a questionnaire to evaluate each participant
regarding his/her improvement/development in Safety issues
CONFERENCE
We present :
• The results from the evaluation.
• Program’s results.
• Which goals we achieve and which not
• Conversation, remarks, questions
• Improvements and future actions