###Business Communication - PowerPoint Presentation

download report

Transcript ###Business Communication - PowerPoint Presentation

http://www.bized.co.uk
Business Communication
Copyright 2006 – Biz/ed
http://www.bized.co.uk
Business Communication
Copyright 2006 – Biz/ed
http://www.bized.co.uk
The Medium
Copyright 2006 – Biz/ed
http://www.bized.co.uk
Value
Copyright 2006 – Biz/ed
http://www.bized.co.uk
To Whom?
Copyright 2006 – Biz/ed
http://www.bized.co.uk
Type
•
•
•
•
Good news?
Bad news?
Information?
Instruction?
Copyright 2006 – Biz/ed
http://www.bized.co.uk
The Message
Copyright 2006 – Biz/ed
http://www.bized.co.uk
Role of ICT
Copyright 2006 – Biz/ed
http://www.bized.co.uk
Barriers
Copyright 2006 – Biz/ed
http://www.bized.co.uk
Emotional interference
• Emotions - anger, frustration, etc.
• Body language
Copyright 2006 – Biz/ed