Transcript A+ Guide to Managing and Troubleshooting Software 2e

A+ Guide to Software
Managing, Maintaining and Troubleshooting
THIRD EDITION
Chapter 7
Installing and
Using Windows XP
Professional
You Will Learn…

About the features and architecture of
Windows XP

How to install Windows XP

How to use Windows XP

How to install hardware and applications
with Windows XP
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Features and Architecture of
Windows XP

Integrates features of Windows 9x and
2000

Provides added support for multimedia
and networking technologies

Slightly different look and feel

Different organization of utilities and
functions under menus and windows
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Features of Windows XP
Home/Professional







New user interface
Ability for two users to be logged on
simultaneously
Windows Media Player for Windows XP
Windows Messenger for Windows XP
Ability to burn a CD with drag and drop
Expanded Help feature
Advanced security features
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New User Interface
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Additional Features of
Windows XP Professional

Remote Desktop enables someone to
remotely control your computer

Roaming profiles enable administrator to
manage user profiles from a server

Additional security features

Multilingual capabilities

Support for new higher-performance
processors
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Other Versions of Windows XP

Windows XP Media Center

Windows XP Tablet Edition

Windows XP 64-bit Edition
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Advantages and Disadvantages
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Windows XP Architecture
• Compared to Windows NT/2000:





Uses same kernel architecture with
components operating in either user mode
or kernel mode
Boot process and files needed for a
successful boot are the same
Generally more stable
Easier installation
Increased security
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Windows XP Architecture
(continued)
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Installing Windows XP

Clean install

As an upgrade

Setting up a dual boot
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Planning the Installation

Verify minimum/recommended
requirements

Check hardware compatibility list (HCL)

Decide how to partition hard drive and
what file system to use

Decide whether to configure PC as part
of a workgroup or a domain

Make a final checklist
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Minimum Requirements
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Hardware Compatibility

Verify that software and hardware qualify
for Windows XP

Run Readiness Analyzer

Go to the HCL on the Microsoft Web site
(http://www.microsoft.com/hwdq/hcl) and
search on each hardware device by type

If hardware does not qualify, download
upgraded drivers
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Hardware Compatibility (continued)
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Hard Drive Partitions
and File Systems

Ensure that partitions on hard drive are
adequate to install Windows XP


At least a 2-GB partition is required for installation,
with 1.5 GB of free space
Supported file systems (same as Windows
2000)

FAT16

FAT32

NTFS
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General Guidelines for
Selecting a File System

Use NTFS if the following are important:

File and folder security

File compression

Control over how much disk space allowed

File encryption
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General Guidelines for
Selecting a File System (continued)

Use FAT32 if dual booting with Windows
9x and each OS must access all
partitions

Use FAT16 if dual booting with MS-DOS
or Windows NT and each OS must
access all partitions
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Joining a Workgroup or Domain

Workgroup


Fewer than 10 computers networked
together
Each computer controls own resources
• No centralized control of resources
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Joining a Workgroup or Domain
(continued)

Domain



More than 10 computers
Resources controlled by a domain controller
running on network operating system
Used to administer and secure network from
centralized location or if several centralized
resources are shared by many users
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Upgrade or Clean Install?

If you plan to set up a dual boot


Choose clean install
If you have another OS installed and do
not plan a dual boot

Choose between an upgrade and clean
install
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Upgrade or Clean Install?
(continued)

You can use the Upgrade version of
Windows XP Professional to upgrade:




Windows 98
Windows Me
Windows NT 4.0
You can use the Upgrade version of
Windows XP Home to upgrade:


Windows 98
Windows Me
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Upgrade or Clean Install?
(continued)

If you currently have Windows 95, you
must use the “For a New PC” version of
Windows XP and do a clean install

You can still choose a clean install
regardless of whether there is an OS
currently installed
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Final Checklist
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Installation Process
1.
Boot from the Windows XP CD
2.
Create and delete partitions

Select the partition for Windows XP
3.
Select a file system for the partition
4.
Select geographical region and
keyboard layout
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Installation Process (continued)
5.
Enter name, organization, product key
6.
Enter computer name and password for
Administrator account
7.
Select date, time, and time zone
8.
Configure network settings
9.
Enter a workgroup or domain name
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Windows XP Setup
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Windows XP Setup (continued)
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Clean Install with an OS Already
Installed
1.
Close any open applications, boot
management, and antivirus software
2.
Insert Windows XP CD
3.
Select Install Windows XP, select
New Installation, continue as with
preceding procedure
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Installation Process
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Performing an Upgrade
1.
Before the installation
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




Clean up the hard drive
Perform hardware and software upgrades
Flash BIOS to the latest version
Back up important files
Scan hard drive for viruses
Uncompress hard drive (if compressed)
Uninstall incompatible hardware and
software
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Performing an Upgrade (continued)
2.
Insert Windows XP CD, select Install
Windows XP
3.
If Setup menu does not appear, use the
Run dialog box to start Setup
4.
Select Upgrade installation type

Express Upgrade

Custom Upgrade
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Performing an Upgrade (continued)
5.
Select upgrade type, accept the license
6.
Select installation partition
7.
Stop installation if compatibility
problems are detected
8.
Setup converts information into the
Windows XP registry, then offers the
opportunity to join a domain
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Setting Up a Dual Boot

Start installation as for a clean install
with another OS installed

Choose to install Windows XP on a
different partition than the other OS

Windows XP recognizes that another OS
is installed and sets up the Startup menu
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Dual Boot Startup Menu
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After the Installation

Activate the OS

Prepare the OS for use

Back up hard drive in preparation for a
disaster
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Product Activation
Prevents
unlicensed
use of
Microsoft
software
products
on more
than one
computer
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Transferring User Files and
Preferences to a New PC

User State Migration Tool (USMT)


Transfers user files and folders, display
properties, taskbar options, and browser
and e-mail settings from a Windows 9x or
Windows NT/2000/XP computer
Can help make a smooth transition
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Transferring User Files and
Preferences to a New PC
(continued)
1.
Use Windows XP to create a disk
containing the File and Settings
Transfer Wizard
2.
Use the wizard to copy user state from
source computer
3.
Use the wizard to transfer user state to
destination computer
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Using the Files and Settings
Transfer Wizard
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Preparing for Later Problems
Create backup of hard drive with the
Automated System Recovery (ASR)
utility

Allows user to backup and restore an
entire volume or logical drive

Creates the backup and an ASR floppy
disk used in the restore process
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Creating the Backup and ASR
Floppy Disk
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Creating the Backup and ASR
Floppy Disk (continued)
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Using Windows XP

Desktop is different

When Windows XP is first installed,
Recycle Bin is only shortcut on desktop

Start menu is organized with a more
graphic look
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Using Windows XP (continued)
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Using Windows XP (continued)
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Using Windows XP (continued)
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Customizing the
Windows XP Desktop

Change background (wallpaper)

Create shortcuts

Control what goes in the system tray
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Managing Shortcuts

Right-click on the desktop, select
Properties, click on Desktop tab

Click Start, click All Programs, right-click
any program and select Copy, then paste
it on the desktop

Right-click any application in Windows
Explorer, select Create Shortcut, then
drag the new shortcut to the desktop
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Managing Desktop Shortcuts
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Managing Shortcuts
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Windows XP Taskbar and
System Tray

Use the Taskbar and Start Menu
Properties window to:



Add items to and remove items from Start
menu
Control how taskbar manages items in the
system tray
Specify how taskbar is displayed
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Taskbar and Start Menu
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Windows Messenger
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Managing Audio and Video

Support for images from digital cameras
and scanners

Windows Movie Maker for editing video

Windows Media Player

Plays CDs, DVDs, Internet radio

Includes a jukebox for organizing audio files

Burns music CDs
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Windows Media Player
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Windows Sound Recorder
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Multiple Logins and Remote
Assistance

Multiple logins


Multiple users can have their own set of
applications open at same time
Remote Assistance

Remote support technician can be given full
access to user’s desktop
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Installing Hardware

Use device drivers bundled with the
device if written for Windows XP

Download new drivers from Microsoft or
from manufacturer’s Web site

Installation options

Automatic (Recommended)
• Click Have Disk

From a list or specific location (Advanced)
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Installing Hardware (continued)

Windows XP verifies that Microsoft has
digitally signed device drivers

Processes that help solve problems with
devices

Verifying that driver is Microsoft-certified

Automatically finding updates for a driver

Rolling back a driver if an update fails
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Using Device Manager
Verifies that Windows XP sees no problem
(e.g., resource conflict) with the device

Click Start, right-click My Computer,
select Manage, click on Device Manager

Control Panel, System applet, Hardware
tab, Device Manager

Run Devmgmt.msc
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Using Device Manager (continued)
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Using Device Manager (continued)
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Using Device Manager (continued)
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Verify that Drivers are Certified
by Microsoft

Use File Signature Verification tool
(sigverif.exe)

Use Driver Query Tool: run
Driverquery /si > myfile.txt

Use Device Manager to verify Digital
Signer is Windows XP Publisher or
Microsoft WHQL
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Installing Applications

Use Add or Remove Programs icon in
Control Panel (Category View or Classic
View),



OR
Run application’s setup program from
Run dialog box
Must have Administrator privileges to
install software
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Uninstalling Applications
Use Add or Remove Programs in Control
Panel, select the software, click
Change/Remove
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Installing Legacy Software

Do not attempt to run older versions of
antivirus software, and maintenance and
cleanup utilities

Best to upgrade software to versions
compatible with Windows XP
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Troubleshooting Legacy Software
Installation


Check Microsoft Web site for updates to
Windows XP or Microsoft applications
Check software manufacturer’s Web site
for updates or suggestions

Consider upgrading software

Use Windows XP Compatibility Mode
utility
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Compatibility Mode Utility

Provides an application with the
environment it expects from the OS if it
was designed for

Windows 9x

Windows NT

Windows 2000
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Compatibility Mode Utility
(continued)
Create a
shortcut to
the
application,
then set the
properties to
use
Compatibility
mode
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Compatibility Mode Utility
(continued)
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Compatibility Mode Utility
(continued)
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Summary

Features and architecture of Windows XP

Installing Windows XP

Using Windows XP

Installing hardware with Windows XP

Installing applications with Windows XP
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