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Overview of Research Designs

The Marketing Research Process

Step 1: Defining the Problem Step 2: Developing an Approach to the Problem Step 3: Formulating a Research Design Step 4: Doing Field Work or Collecting Data Step 5: Preparing and Analyzing Data Step 6: Preparing and Presenting the Report

Research Design

A master plan that

specifies the methods and procedures for collecting and analyzing needed information.

Tasks Involved In a Research Design

Define the Information Needed Design the Exploratory, Descriptive, and/or Causal Phases of the Research Specify the Measurement and Scaling Procedures Construct a Questionnaire Specify the Sampling Process and the Sample Size Develop a Plan of Data Analysis Today’s Topic

A Classification of Market Research Designs

Research Design Exploratory Research Conclusive Research Secondary Data Experience Surveys Pilot Studies Case Studies See next slide

A Classification of Market Research Designs

Research Design Exploratory Research See previous slide Conclusive Research Cross-sectional Study Longitudinal Study Descriptive Design Causal Design Secondary Data Study Survey Observation Experiment

Exploratory Research

Usually conducted during the

initial stage of the research process

Purposes

– To narrow the scope of the research topic, and – To transform ambiguous problems into well-defined ones

Exploratory Research Techniques

Secondary Data Analysis – Secondary data are data previously collected & assembled for some project other than the one at hand • Pilot Studies – A collective term for any small-scale exploratory research technique that uses sampling but does not apply rigorous standards – Includes • Focus Group Interviews – Unstructured, free-flowing interview with a small group of people • Projective Techniques – Indirect means of questioning that enables a respondent to project beliefs and feelings onto a third party or an inanimate object – Word association tests, sentence completion tests, role playing

Exploratory Research Techniques

Case Studies

– Intensively investigate one or a few situations similar to the problem situation

Experience Surveys

– Individuals who are knowledge about a particular research problem are questioned

Conclusive Research

Provide specific information that aids the

decision maker in evaluating alternative courses of action

Sound statistical methods & formal

research methodologies are used to increase the reliability of the information

Data sought tends to be specific & decisiveAlso more structured & formal than

exploratory data

Types of Conclusive Research

Descriptive Research – Describes attitudes, perceptions, characteristics, activities and situations.

– Examines who, what, when, where, why, & how questions • Causal Research – Provides evidence that a cause-and-effect relationship exists or does not exist.

– Premise is that something (and independent variable) directly influences the behavior of something else (the dependent variable).

Common Characteristics of Descriptive Studies

Build on previous informationShow relationships between

variables

Representative samples requiredStructured research plansRequire substantial resourcesConclusive findings

Major Types of Descriptive Studies

Descriptive Studies

Sales Studies • Market Potential • Market Share • Sales Analysis Consumer Perception And Behavior Studies Market Characteristic Studies • Image • Product Usage • Advertising • Pricing •Distribution •Competitive Analysis

Cross Sectional vs. Longitudinal Designs Cross Sectional Design

Sample Surveyed at T 1

Longitudinal Design

Sample Surveyed at T 1 Time T 1

Same

Sample also Surveyed at T 2 T 2

Cross-Sectional vs. Longitudinal Designs Detecting change Amount of data collected Accuracy Representativeness Cross-Sectional Worse Worse Worse Better Response bias Better Longitudinal Better Better Better Worse Worse

(a)

Some Alternative Research Designs

Exploratory Research •

Secondary Data Analysis

Focus Groups

(b)

Conclusive Research •

Descriptive/Causal

Conclusive Research •

Descriptive/Causal

(c)

Conclusive Research •

Descriptive/Causal

Exploratory Research •

Secondary Data Analysis

Focus Groups

Common Characteristics of Causal Studies

Logical Time Sequence – For causality to exist, the cause must either precede or occur simultaneously with the effect • Concomitant Variation – Extent to which the cause and effect vary together as hypothesized • Control for Other Possible Causal

Factors

How Descriptive & Causal Designs Differ

Relationship between the

variables

– Descriptive designs determine degree of association – Causal designs infer whether one or more variables influence another variable • Degree of environmental control – Descriptive designs enjoy lesser degrees of control • Order of the variables – In descriptive designs, variables are not logically ordered

Comparison of Research Designs Exploratory Descriptive Causal Purpose ID problems, gain insights Describe things Determine cause and-effect relationships Assumed background knowledge Degree of structure Flexibility Sample Research environment Cost Findings Minimal Very little High Nonrepresentative Relaxed Low Preliminary Considerable High Some Representative Formal Medium Conclusive Considerable High Little Representative Highly controlled High Conclusive

Basic Research Methods

Secondary Data Analysis – Historical analysis • Surveys – Asking; self-reported • Experiments – Testing in controlled environments • Observation – Watching & recording

Which is the “Best” Research Design & Method?

“You cannot put the same shoe on

every foot.”

Publilius Syrus

It depends on the – problem of interest, – level of information needed, – resources, – researcher’s experience, etc.