Transcript Ten-Minute Training Topics Program

Ten-Minute Training Topics Program
Getting the most
value from the
program
Introduction
Our safety hotline clients receive reports about certain drivers who have
been observed making “risk taking” maneuvers.
► Since our program is focused on training, not blaming, we attached one page
safety reviews to help focus the manager and driver on proper driving tips.
► During 2002, several clients asked us to develop additional materials to fulfill two
distinct purposes:
● Provide a more in-depth review of common driving issues to help drivers with multiple
complaints. This would give them something with more “substance” and provide a
“fresh” look at these common issues.
● Provide ongoing training for those drivers not otherwise affected by the hotline program.
By delivering a monthly driver training package the program could help drivers avoid
getting complaint reports in the first place.
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Introduction
Since May 2003, SafetyFirst distributes a driver training package to all
enrolled clients on a monthly basis.
► Driver training is one of the most important fleet safety practices that you can use
to help protect your drivers from injury.
► While our Motorist Observation Reports highlight specific drivers who may need
urgent assistance, we feel that ALL drivers can benefit from a monthly reminder
of proper driving practices.
● The program is designed to be supportive of other, pre-existing driver
training programs, not to replace them
● The program was made to enable clients to choose their own best way of
delivering the training – classroom, tailgate talks, distribution of handouts as
payroll stuffers, etc.
● The program provides driver supervisors with a second set of tools to help
“at-risk” drivers “get back on track” with their own safety performance
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Program Details
We have prepared a series of training topics that can be used for short
safety talks, classroom presentations or may simply be distributed to
drivers for their review.
► The topics focus on types of collisions and the safe driving practices that are
commonly recognized to help avoid these collisions.
► Some of the topics include:
● Drowsy Driving,
● Intersection Collisions,
● Distracted Driving,
● Following Too Closely,
● Driving Too Fast for Conditions,
● Driving in Rain and Fog,
● Pedestrian Collisions, and
● Red Light Running.
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Program Details
The topics are delivered by email. The packets include:
► A “how to” guide for managers on preparing safety talks to small groups
► A one page (double sided) handout for drivers to read during or after a
presentation on the topic.
● These can be distributed to employees in lieu of a formal meeting, but we strongly
encourage face to face meetings whenever possible to assure that the message is
conveyed that management cares about safety and wants safe performance from
employees.
► A safety “mini-poster” for the company bulletin board (8.5 inches by 11 inches in
size).
● The poster is attached to the driver handout sheets in case these are simply distributed
to the employees, and to further reinforce the essential elements of the topic.
► A Manager’s Supplement that provides additional information tailored to the
manager:
● Enables the manager to be perceived as “expert” by drivers since he/she may offer
additional insights into the issue
● Encourages the manager to review and align their policies with the driving issue (ie. cell
phone policy in place and enforced?)
● Engages the audience by offering news stories related to the issue.
► Power Point presentations to facilitate classroom sessions (two versions – colorful
graphics and one with no graphics that is easy to photocopy)
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Program Details
As the topics are delivered, they are also added to our archival library.
► The library is available for active safety hotline clients who need to access older
topics for driver training purposes (training that arises from Motorist Observation
Reports).
● The training topic library includes all topics published since May 2003 – that’s more than
60 topics!
► The library is part of a larger online fleet safety resource center that includes:
● Published journal articles written by our team
● Fleet safety presentations that have been made during conferences and seminars by
our team
● Collision Countermeasures (the driver safety sheets we send based on Motorist
Observation Reports) and supporting power point presentations
● A reference and support library of documents designed to help our clients with the
administration of the hotline program
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Frequently Asked Questions
Q. Can I share these with family members?
► Absolutely. Many of the topics apply to how we drive our personal cars, too!
Q. Can I share these with other companies?
► We provide the training topics to you for your participation in our “Safety Hotline
Service” or our “E-Driver File” database – other companies who are not members
should not be given these documents; however, they may purchase a subscription
to the topics program.
Q. How do I access the Technical Library at “My SafetyFirst”?
► If you do not have your ID or Password to access our web site, call us with your
company name and contact information (for confirmation purposes) and we will get
you set up right away!
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Frequently Asked Questions
Q. Do you have these topics for Workers Compensation, Fire Safety and
other areas?
► At the request of several clients, we did produce topics on “Falls” and “Protective
Footwear”.
► In the future we may produce others on related safety topics – we ultimately work
on topics based on client suggestions, so let us know what you need!
Q. What about languages other than English?
► We did produce a topic in Spanish, but got very little response from that test.
► At the present time we are not translating our Topics into French-Canadian or
Spanish, but will consider doing so if there is enough demand to justify the
substantial extra expense.
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Summary
Remember the goal of the hotline program is to use negative reports to
coach drivers into improving their habits and behaviors to reduce
accidents and injuries.
The program’s principal value lies in motivating
employees to continue driving safely,
avoiding crashes and presenting a positive image
of your company to the public.
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Where Can I Get More Help?
SafetyFirst employs a team of dedicated professionals to help you make
the program a success.
► Every client has a dedicated point of contact at SafetyFirst
● Our operations center manager and her supervisors are available during normal
business hours (Eastern Time Zone)
● Special Account Executives and Account Managers are on staff to assist our multiple
location accounts.
► You can contact us by calling our toll free number –
1-888-603-6987
► We also have many resources available at our web site –
● Client Reference and Support Library
● Published Safety Articles
● Technical Presentations
● Ten-Minute Training Topic Archive
● Customer Satisfaction Surveys
● Ad-Hoc Report Creator
● Specialty Reports and Download Center
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