Transcript LISTEN AND TALK

LISTEN AND TALK:
TAKING and Creating
Opportunities as a Learning
Organization in WAGGGS
DEFINING A
LEARNING
ORGANIZATION
What is a Learning Organization?






People oriented
Conducive to learning
Transformative
Individuals “Know differently”
Pays more attention to empowering
members than structure
Mobilizing people to adapt to change
Characteristics of a
Learning Organization




Open to changes in the environment
Allows change to flow through the
organization
The Learning itself affects the way
members construe reality
Experiential, not just thinking and
reflecting



Affective, it changes people’s way of
feeling and thinking
Transformative
Created through dialogue
ACTION
STRATEGIES
Guidelines in Guiding a
Change Process:

Take time to know the people’s backgrounds, interests,
key experiences, defining moments, hopes and fears

Remember that uniform information given to a group
of people will be heard, read, understood and
construed in many different ways

Getting a general consensus takes time and patience.
Disagreement is not bad, it just needs to be manageddissonance is a part of harmony.

During interaction, it is necessary to be reflective in
action

Systems thinking should be practiced. Recognition
and interpretation of roles within the system will help
the change process.

Leaders and strategic planners need to divorce
themselves from their role, especially when factions
within the system are antagonistic, angry or
demonstrate passive-aggressive tendencies.

Wherever there is conflict, this should be
depersonalized by distinguishing the issues from the
people representing those issues.
Helpful Tips

“We must meet people where they are, not
where we want them to be”

Learning is about asking questions

Learning is a process and a personal
endeavor

Learning often begins with unlearning

Without learning there can be no learning
organization. Perpetual change is the new
reality

Continuous change generates ever new
opportunities

People learn best in relationship

A learning climate is more important than
forcing innovation
Walking down the treasure lane
“X” marks the spot
Then there was lightning
Then there was thunder
And lots and lots of rain
Snakes going up
Snakes going down
And bite !!!