Transcript Document

PowerPoint Summary of:
Facilitation
Copyright © 2006-2007 The Beyond Intractability Project
Beyond Intractability is a Registered Trademark of the University of Colorado
PowerPoint Summary of:
Facilitation
Slide 2:
Facilitation
Facilitation is a process wherein a neutral party
helps a group work together more effectively
Facilitators
• May be internal or external
• Must be acceptable to all members of the
group
• Are process leaders only -- they generally
don’t contribute to the substance of the
discussion
PowerPoint Summary of:
Facilitation
Slide 3:
Core Values of Facilitation
Valid Information
• Information is freely shared among the
group
• Efforts are made to make sure this
information is clear and accurate
Free and Informed Choice
• Participants define their own goals
• Participants define the means to achieve
their goals
Internal Commitment
• People feel personally responsible for the
choices they make
• People believe in the process
PowerPoint Summary of:
Facilitation
Slide 4:
Role of the Facilitator
Helps the group design a process
consistent with the core values
This can be done by helping…
• The group establish ground rules which
define
- Appropriate behavior
- Appropriate procedures
- Boundaries of discussion
• Members get to know each other
• Focus energy and thoughts of members
• Keep the conversation “on track”
• Keep conversation moving forward
PowerPoint Summary of:
Facilitation
Slide 5:
Key Facilitation Skills Include:
• Probing without provoking defensiveness
• Reframing issues and positions
• Highlighting areas of agreement/disagreement
• Including all members
• Dealing with domineering participants
• Using non-verbal cues suggesting cooperation
• Reading/analyzing/responding to group
dynamics
• Recording techniques which include all parties
PowerPoint Summary of:
Facilitation
Slide 6:
Benefits of Facilitation
Benefits of Facilitation Include
• Increased motivation to support decisions
- Due to investment in the process
• Improved/more inclusive results
- Due to increased innovation/participation
• Everyone feels like an integral part of the
“team”
• People are encouraged to think and act for
overall group benefit
• A forum for constructively resolving
conflicts is developed