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The Role of Scenarios in Business Strategy Development GARP Conference May 2011 Richard Walsh, Director, SAMI Consulting Scope of presentation • Business strategy is very broad.... • Which business? – Here I will concentrate on financial services but there are links to BS in: – Governments – National, Global and local – Other sectors – eg health, environment etc etc • And what timescale? – Now? – 3-5 years time? – 5-10 years time? – 10 – 20+ years time? • Its a complex world and its not all going as it “should” © SAMI Consulting www.samiconsulting.co.uk 2 Bank Bailouts Expenditure $US bn 2008 2009-12 Obama stimulus plan Louisiana purchase Marshall Moon plan shot S&L crisis Korean war The New Deal Iraq war 2008 tranche of the bank bailout Viet Nam NASA, less moon shot © SAMI Consulting www.samiconsulting.co.uk 3 Outcomes by country – what we thought – but for how long? Slow return to health; US consumer stage centre Banking crisis remain chronic, as does state intervention Japan UK US Slow grind to expunge debt; some deliberate use of monetary inflation © SAMI Consulting Prolonged depression, growing statist environment Euro zone Middle income industrialising India China Banking crisis is settled relatively quickly www.samiconsulting.co.uk Business grows as before 4 World Economic Forum - 2011 Perceived impact US BN $ 1000 100 © SAMI Consulting Perceived likelihood in next 10 years www.samiconsulting.co.uk 5 Here be dragons.... © SAMI Consulting www.samiconsulting.co.uk 6 London population forecasts – its demographics so it’s certain??? 9 8 1991 forecast 7 6 5 4 Actual Forecast now 3 2 1 0 1951 1971 1991 2006 A trend is a trend until it bends © SAMI Consulting 2016 www.samiconsulting.co.uk 7 Forecasts miss the point? Single point forecast Today Range of other uncertainties Trends Uncertain timing © SAMI Consulting www.samiconsulting.co.uk 8 Scenario planning Number of Possible Future Worlds Scenario planning attempts to describe what is possible. The result of a scenario analysis is a group of distinct futures, all of which are plausible. They are mental models. B C A D Present www.samiconsulting.co.uk Future 9 Using scenarios • Scenarios are artifacts – mental models • Are used to test existing strategies – “wind-tunnelling” • Communication depends on audience – Actuaries, business development, government – Engineers & scientists – comparator tables – Managers – brief – “Public” – visualisation & stories • All audiences helped by early indicators – Newspaper headlines now if this scenario is developing • All audiences need time to internalise, eg – “What are the implications for me/the organisation? “ – “How would I/the organisation manage in this scenario?” www.samiconsulting.co.uk 10 Long finance scenarios – 2030...2050 • Gresham College and Z/Yen have initiated a Foundation to study Long Term Finance • Issues tackled so far include the future of mortgages, the history and future of coinage, and a systems view of the credit crunch • the Long Finance Forum of Futurists (L3F) has formulated scenarios for the future of finance • SAMI consulting have worked as part of this enterprise and we have involved many stakeholders © SAMI Consulting www.samiconsulting.co.uk 11 What we can forecast for 2050 • Predicting the future is fraught: there is always a tension between the evolution of existing trends and “a trend is a trend until it bends”. Our scenarios assume that: • Global population will grow to 9 billion and get older • Major shifts of centres of economic power • Technology (info, cogno, bio, nano) will continue to introduce changes • ICT will underpin much of society • Ecological, energy and environmental limits tested or breached. © SAMI Consulting www.samiconsulting.co.uk 12 What are the uncertainties? • Will our economy and society be similar to now, – called the Washington consensus – or – will there be a new paradigm based on community (of interest or geography?) • (for financial services) Does geography matter? – eg City states or – Will markets be global and so largely virtual? © SAMI Consulting www.samiconsulting.co.uk 13 Scenarios for 2050 Community based Many hands Long hand Virtual connections Geography matters Second hand Visible hand Washington consensus © SAMI Consulting www.samiconsulting.co.uk 14 Timeline - Three Horizons Dominance of paradigm / worldview 3rd horizon STATUS QUO, MOMENTUM, INERTIA Invent, Develop, Deploy Fading paradigms & technologies Research, Demonstrate, Disrupt Transition paradigms & technologies Pockets of future found In present CURRENT TRENDS & DRIVERS 2nd horizon Envision, Explore, Embody EMERGING ISSUES OF CHANGE 1st horizon Time “present” - 2011 © SAMI Consulting 2030 www.samiconsulting.co.uk “future” - 2050 15 Implications • Depends on your audience • We looked at: – Investors – Guarantors – insurers and re-insurers – Corporates and governments – Traders – Consumers • For today, lets look at investors and guarantors © SAMI Consulting www.samiconsulting.co.uk 16 Second hand • Capitalism, nation states, democracy and western value systems still dominant as concepts, – though not all countries/regions are moving to embrace these • Nearest to current paradigm but – – – – Degradation of state capability Technology has sustained population Individual “singularity” & common bio-engineering Health care better for the rich • How to handle global commons? – What efficiencies are lost? © SAMI Consulting www.samiconsulting.co.uk 17 Early indicators – second hand • US and Europe maintain military strength but lose economic strength • States fail to provide pensions, leaving provision to individuals • Large corporates play an important role in international “Washington” consensus • Food technology reports breakthroughs which will feed more people without more land © SAMI Consulting www.samiconsulting.co.uk 18 Implications for investors – second hand • Implications for Investors in 2050 – The investment picture by 2050 will be dominated by the tailing off of population growth and an increase in aggregate wealth. – Nations will be increasingly desperate to attract funds to pay pensions and invest in infrastructure • Implications for Investors now – no surprises! – State has an increasing role as regulator of pensions and security. – Individuals have increasing personal responsibility for pensions and security. © SAMI Consulting www.samiconsulting.co.uk 19 Implications for guarantors – second hand • • Implications for guarantors in 2050 – Depends on whether volatility has become manageable: bigger bets and systemic risk tend to increase volatility and damaged internal consensus unable to cope – Much more focused insurance – specific risks etc – using ICT connections & analysis – Insurance much more global and broader based – different countries; based on commodities; gold – More trading areas – fragmentation Implications for guarantors now – Empowerment of middle classes – Social networking growth – sporadic clamp downs will not halt this growth – Role of information - readily available – no value; commercially useful – very valuable © SAMI Consulting www.samiconsulting.co.uk 20 Visible hand • Capitalism, democracy and western values still dominant – Significant stand-outs and international tensions – Global markets – National governments in retreat • Evolution of Washington consensus – Rethinking of taxation & pensions – Food revolution successful – ICT underpins all • State as shelter from volatile world – Some welfare state provision • How to learn to handle global commons? – Lack of diversity © SAMI Consulting www.samiconsulting.co.uk 21 Early indicators – visible hand • States place citizens’ benefits and education as priority over other expenditure • States work with affinity groups to provide pensions • Large corporates play an important role in an international consensus • Food technology reports breakthroughs which will feed more people without more land © SAMI Consulting www.samiconsulting.co.uk 22 Implications for investors – visible hand • Implications for Investors in 2050 – The investment picture by 2050 will be dominated by the tailing off of population growth and an increase in aggregate wealth. – The state has a powerful role in regulation and provision of pensions and investment products. • Implications for Investors now – back to the future – State has an increasing role as regulator and supplier of pensions and security. © SAMI Consulting www.samiconsulting.co.uk 23 Implications for guarantors – visible hand • • Implications for guarantors in 2050 – Depends on whether volatility has become manageable: bigger bets and systemic risk tend to increase volatility and national states not able to cope – People will look for self-protection with like minded people, insurance largely national – Those dependent on benefits in Europe will suffer hardship and organise – revolution and organised crime for some; prudence and financial self help for others Implications for guarantors now – Decreasing tax returns from national systems – welfare systems suffer – opportunity for guarantors – Rise of affinity groups as source of purchasing power – Role of information - readily available – no value; commercially useful – very valuable © SAMI Consulting www.samiconsulting.co.uk 24 Long hand • Community rather than nation states dominate – Multiple value systems accommodated – Democracy not seen as universal good – Break caused by extreme weather in 2030’s • Rethinking of the economic and social challenges – Technology has not solved global problems, eg ecology, energy – Technology redefines financial services – Location less important in forming groups, eg religious, ethnic, hobbyist, professionals, companies, employees, ----- • How to enforce global regulation – International as sum of communities vs nations © SAMI Consulting www.samiconsulting.co.uk 25 Early indicators – long hand • States cannot finance state benefits • Increase bartering and skills exchange • Decreasing tax returns from individuals, switch to consumption/sales taxes • Rise of affinity groups for financial transactions: growth in private pensions/insurance: strengthening of some communities, including emergence of 21st century “guilds” across national boundaries © SAMI Consulting www.samiconsulting.co.uk 26 Implications for investors – long hand • Implications for Investors in 2050 – The investment picture by 2050 will be dominated by the tailing off of population growth and an increase in aggregate wealth. – This scenario could result from the collapse of Visible Hand due to inefficiencies of global giants. – Assets allocated by the market and intermediated by technology – Affinity groups across national boundaries, growth in private pensions/insurance • Implications for Investors now – new opportunities – Affinity groups across national boundaries have increasing role in providing pensions and security. – Opportunities in personal wealth management, not just High Net Worth individuals © SAMI Consulting www.samiconsulting.co.uk 27 Implications for guarantors – long hand • • Implications for guarantors in 2050 – People will look for self-protection with like minded people – A lot of excluded people: those dependent on benefits in UK will suffer severe hardship – unable to buy basic foodstuffs: the excluded will get together too – revolution and organised crime for some; prudence and financial self help for others – Overall world is running out of water, populations increasing – and uneven distribution – communities will try to create a ring fence around resources - food, water, mining, agriculture Implications for guarantors now – States cannot finance state benefits – Increased bartering and skills exchange (you do this for me and I will do that for you) – Decreasing tax returns from national systems – Rise of affinity groups as source of purchasing power. © SAMI Consulting www.samiconsulting.co.uk 28 Many hands • Community is organising concept – Cities as wealth clusters “brands” – Sees the failure of nation states – Democracy, capitalism and western values competing with other organising concepts, UN etc disappear – Break caused by extreme weather in 2030’s • Rethinking of the social and economic challenges – High mobility of people for economic self interest – Borrowing person to person, mediated via technology – Corporations with global span strong; media important • Global commons abandoned – Conflicts in values, fewer implicit norms © SAMI Consulting www.samiconsulting.co.uk 29 Early indicators – many hands • States cannot finance state benefits: decreasing tax returns from individuals, switch to property taxes • ICT companies stepping back from integration/open systems, failing of the Cloud due to security issues • Failing of the euro • States reduce fiscal transfer to country regions. © SAMI Consulting www.samiconsulting.co.uk 30 Implications for investors – many hands • Implications for Investors in 2050 – The investment picture by 2050 will be dominated by the tailing off of population growth and an increase in aggregate wealth – Equity trading focused on local companies – few global players – Security of supply a valued asset – International regulation weak • Implications for Investors now – resource boom continues – Growing importance of fundamental resources: build capabilities around resources trading/investing – “Ethical” investments aligned to resource management – Invest in intelligence gathering, analysis and reputation © SAMI Consulting www.samiconsulting.co.uk 31 Implications for guarantors – many hands • • Implications for guarantors in 2050 – Depends on whether volatility has become manageable: bigger bets and systemic risk tend to increase volatility but city state structure dampens – Much more focused insurance – specific risks etc – using ICT connections & analysis – Insurance much more global and broader based – different countries; commodities and scarcity – End of single currency and instability – More trading areas – fragmentation Implications for guarantors now – Empowerment of middle classes – Social networking growth – sporadic clamp downs will not halt this growth – Role of information - readily available – no value; commercially useful – very valuable © SAMI Consulting www.samiconsulting.co.uk 32 Bets for 2030? • Investors – Bet on growing population, scarcity of resources, growing economies? • Guarantors – Bigger bets, but systemic risks leading to greater volatility? © SAMI Consulting www.samiconsulting.co.uk 33 Bets for 2050? • Investors – Bet on tailing off of population growth but increase in aggregate wealth? • Guarantors – Depends whether world has learnt to manage volatility, eg through localism – who knows? © SAMI Consulting www.samiconsulting.co.uk 34 Who knows? • No one • So scenarios can help strategists etc test their bets for robustness • Early warning signs? • What would you do in all scenarios? • Which are most likely in which timeframe © SAMI Consulting www.samiconsulting.co.uk 35