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Healthy Indiana Plan Presentation 2009 Plan Update Presented by MDwise October 21, 2009 HIPP0041 (09/09) Enrollment Funding HIP is funded for approximately 130,000 Hoosiers Enrollment cap of 34,000 childless adults This category has met it’s maximum capacity (Applicants may still apply and be put on a wait list) 2 Note to providers Please do not bill or collect for POWER account (deductible) from the HIP member. It is the plans responsibility to collect payments from HIP member. 3 Preventive care MDwise encourage members and requests that providers encourage members to receive appropriate age and gender preventive services, including: Annual physical Colonoscopy Flu shot Pap smear Cholesterol testing Mammogram Chlamydia screening Blood glucose screening Tetanus-diphtheria booster Lead testing, 19-20 year-old Hearing Screening Unlimited preventive services Not subject to POWER Account 4 Snapshot of HIP as of 9.11.09 Application ‘s To Date: 172,708 Approved Application 47,117 Marion And Lake County Highest % of Population Fully eligible 45,357 (both plans) 5 HIP Covered Services Comprehensive Disease Management Home health services, including case management Urgent care center services Preventive care services Family planning services Hospice services Substance abuse services Durable Medical Equipment Lead screening services for nineteen (19) and twenty (20) year olds Hearing aids for nineteen (19) and twenty (20) year olds 6 HIP Covered Services Mental health care services Inpatient hospital services Skilled nursing facility services, subject to a 60-day maximum Emergency room services, including non-emergent services provided in an emergency setting Physician office services Diagnostic services, including pregnancy testing Outpatient services, including covered therapy services * Note PE- Presumptive eligibility and NOP does not apply to HIP 7 HIP Non-Covered Services Healthy Indiana Plan– Excluded Services Pregnancy services Dental services Vision services Non-emergent transportation Chiropractic services Please see inside folder of list of expanded excluded HIP services 8 Enhanced Service Plan (ESP) HIP application contains a health screening questionnaire. Medical conditions include: cancer, organ transplants, HIV, AIDS, aplastic anemia, frequent blood transfusion, hemophilia, or other rare bloodstream diseases. If answered yes, the approved applicant will be enrolled in the ESP which will allow for them to receive specialty services. MDwise may refer to ESP during the first six months of active enrollment or at the end of a HIP’s member eligibility period. ACS Healthcare Solutions will process claims for ESP services 9 HIP and Pregnant Women Pregnant women are not eligible for HIP services Pregnancy related services are non-covered service Physicians are encouraged to assist members to submit a statement of pregnancy and report of change to the Division of Family Resources (DFR) HIP members who become pregnant are encouraged to contact the DFR to request re-assignment to Hoosier Healthwise (members are not automatically termed from HIP) There will be no break in coverage Pregnant women may re-enroll in HIP following the pregnancy 10 HIP and Sterilization Please note: State guidelines apply to an elective sterilization. Coverage is available with consent form signed and dated 30 days prior to surgery. Consent form must be submitted with claim. 11 Emergency Coverage Additional cost sharing: Co-pays for ER use ONLY Parents $3 = < 100% FPL $6 = 100-150% FPL *$25 or 20% of total bill= 150-200% FPL *Childless Adults $25 or 20% of total bill regardless of FPL *Co-pays will be returned if visit is deemed a true emergency using prudent layperson standard ( In-patient admissions) 12 Reimbursement MDwise will reimburse the provider of service at the current Medicare rates, or 130% of Medicaid rates if the service does not have a Medicare reimbursement rate. 180 days claims filing NOTE-Providers must be enrolled in the Indiana Health Coverage Program (IHCP) and have a active IHCP number to participate in HIP. MDwise plan participation will be based on delivery system acceptance. (See quick contact sheet for participating Delivery Systems and contact information). 13 FQHC’s and RHC’s reimbursement All covered HIP services will be reimbursed at the current CPT code sets. MDwise will not recognize T1015. Services billed using this code will be denied. 14 Eligibility It is the responsibility of ALL providers to check eligibility at the time of each visit. 15 Claims Submission For HIP Medical Claims MDwise ( HIP) P.O. Box 33049 Indianapolis, IN 46203 Electronic filing: Payor MDWIS Behavioral Health Claims MDwise (HIP) P.O. Box 33049 Indianapolis, IN 46203 Electronic filing: Payor MDWIS 16 Claims Dispute In and out of network- Call MDwise to inquire about claim. MDwise must respond within 30 calendar days of inquiry. Claims dispute form is available on line. Appeals – Must be in writing. Provider has 60 calendar days From receiving remittance advice denial or After MDwise claims payor system fails to make determination In-network appeals should be forward to MDwise for resolution Out-of-network appeals should be forward to MDwise Corporate at Attn: MDwise Grievance Coordinator/HIP P.O. Box 44123 Indianapolis, IN 46224-1423 *specialty network is open. Call Delivery System Medical Management department for services that require prior authorization. 17 Existing AmeriChoice Claims Call MDwise for: Unresolved Medical claims processed by AmeriChoice, i.e. denials, payment, authorizations issues. To complete a provider claims dispute form. Please attach a copy of the explanation of benefit and any documentation that you believe my be relevant to support the request. The claims dispute form can be found on our website – www.MDwise.org/providers/healthyindiana 18 HIP Prior Authorization HIPP0041 (09/09) Prior Authorization HIP providers call the member’s Delivery System for prior authorization (see quick contact sheet) View PA requirements via website at www.MDwise.org Healthy Indiana Plan- resources *Until further communication, MDwise will operate as an open network for Specialist Services Only. Please contact the appropriate HIP Delivery System Medical Management department (see quick contact sheet) for a list of services that require prior authorization. 20 Pharmacy Benefit Extra pharmacy benefits (both generic and brand name drugs (See MDwise Pharmacy Drug Formulary) 21 Plan Benefit to Members MDwise has a number of extra programs for our members. They help our members get healthy and stay healthy. Special MDwise programs include: 22 Plan Benefits to Members Visit your doctor ! Visit your PMP within the first 3 months (90) days and earn free gift: $25.00 gift card Complete MDwise Health Survey with one of our MDwise Associates The survey must be done within the first 20 days of becoming fully eligible: $25.00 gift card 23 HIP Facts Coverage begins on the first day of the month after the monthly contribution is cleared at the bank MDwise HIP members can make cash payments at KeyBank locations throughout Indiana. Members cannot change insurers once HIP coverage begins unless: Member becomes eligible for ESP ESP member no longer qualified for ESP services Member receives verifiable, irresolvable quality of care problems with the insurer Providers must be enrolled in the Indiana Health Coverage Programs (IHCP) to participate in HIP Coverage term is limited to 12 months After the one-year term, members must be recertified to continue in the plan for another 12 months 24 Resources www.MDwise.org MDwise quick contact sheet MDwise Provider Manual (website) MDwise member/provider service department: Phone 1-877-822-7196 Enrollment Broker: Maximus State’s HIP website www.HIP.IN.gov Phone 1-877-GET-HIP-9 Hours: Monday-Friday 8:00am to 7:00pm; Saturdays 8:00am to 1:00pm 25 Thank You from – 26