Transcript Status of ICT Sector in Uganda

The Role of Regulation in the development
of the postal sector in Uganda
A presentation to the conference on Leveraging
of ICTs in the transformation of the Postal and
Courier sector in East Africa
26th February 2015, Nairobi - Kenya
James T. Kafeero,
Head / Postal Regulation
Uganda Communications Commission (UCC)
Outline of presentation
 The Role of Government
 Broad functions of UCC
 Specific Roles of UCC
 Examples of regulatory interventions
 UCC Planned activities for the sector
 Conclusion
The Role of Government
 Include the postal sub-sector in National
Development Programmes
 Formulate appropriate policies to guide the
sector
 Encourage appropriate reforms to develop the
sector
 Promote and conduct research within the
sector
 Create an enabling environment for inflow of
Development Finance into the sub-sector
Broad functions of UCC under the Uganda
Communications Act 2013
 Licensing of communication services,
 Enforcement of compliance to licence conditions
 Administration of scarce resources (e.g.
postcodes)
 Tariff control (e.g. Price Caps) for regulated
services
 Standards setting and QoS control in the sector
 Promotion of Research and Development in the
sector
 Facilitation of Universal Access to postal services
 Promotion and facilitation of competition in the
sector
Specific Roles of UCC
 Ensure monitoring and implementation of
Government policy directives
 Ensure compliance by operators to
provisions of international conventions
 Advise the Government on policy matters
about postal sub-sector
 Implement sub-sector policies through the
licensing and monitoring of postal
operators
Specific Roles of UCC cont.
 Ensure fulfillment of USO by licensing a
public operator and administering the
RCDF
 Ensure fair competition in the sub-sector
through legislation, regulation and
licensing
 Coordinate and adopt Uganda’s position
for the sector at international fora
The Roles of UCC cont:
QoS assurance via regulatory attention to:
 Service accessibility
 Customer satisfaction and advocacy (with
emphasis on liability and inquiries handling)
 Speed and reliability
 Security (of mail, operational staff and
customers)
Some examples of regulatory
interventions in Uganda
Through the Rural Communications
Development Fund, UCC has so far;
 Supported the reopening of 25 Post Offices in
the ‘Expansion of the Postal Network’ Project
 Established 40 Postal Telecenters in selected
Post Offices
 Availed the funds for the Pilot Phase of the
on-going National Postcode and Addressing
Project
UCC planned activities
 Conduct studies in the following areas of the
postal/courier market in Uganda:
 Approaches to Universal Postal Services
provision
 Review of Liability Issues in the Postal/Courier
industry
 Market power definition and assessment in the
postal/courier sector
 Costing of postal services
 Step up stakeholder engagements (hold at least
one Postal/Courier Stakeholders’ meeting in a year)
UCC planned activities cont.
 Acquire an Automated Mail Quality
measurement System (AMQMS)
 Roll out the National Postcode &
Addressing System after the Pilot Phase
 Support the development of a
Postal/Courier Curriculum at the Uganda
Institute of Communications Technology
Conclusion
Among others, the Postal Regulator; Ensures implementation of government policy in the
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sector,
Acts as a referee to ensure fair play by managing
competition,
Protects consumer interests through advocacy,
monitoring operations and enforcing compliance,
Ensures quality through setting, measuring and
publishing standards.
Can empower operators through capacity building
The regulatory function is about maintaining
order and facilitating development in the
sector
THANK YOU FOR
YOUR ATTENTION!
Email: [email protected]