Transcript Slide 1
How to find your way around …
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How to find your way around …
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Security Training
For all staff.
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Course Objectives
This OLM course is to be completed prior to attending face to face security training and is: To ensure the safety and security of everyone who comes to and works in secure services To ensure all staff have an awareness of security protocols Awareness of the secure service environment Introduction to See Think Act (DOH 2010) It is a requirement that following completion of this OLM course that you read the secure services protocols. This is available on intranet under Policies>procedures>operational procedures>secure services
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Security in Balance
There are 3 types of Security:-
Gathering intelligence, positive relationships, maintaining control, morale, authority,
Relational
constructive daily routines
Security Physical Security
Walls, fences, airlocks, doors, CCTV, dogs, Trakka, Pin point, keys/locks
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Searching, observations, briefings/handover drug testing, risk assessments, tools, cutlery and sharps control
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Question Which of the following are the 3 types of security?
Physical, Procedural, Environment Physical, Procedural, Relational Perimeter, Physical, Relational
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Entering Brockfield House
To enter Brockfield House you must:-
Bring Identification All visitors will be processed by the Security Department Be responsible for your visitors for the duration of their visit to your department All staff must wear name badges at all times Only security staff are authorised to issue fobs and keys, and this is when security training both on OLM and face to face are fully completed. At this time you will allocated a set of keys in Trakka with a individual PIN number and access code number.
All staff must wear a belt, issued by security and attach a fully charged Personal Infrared Transmitter (PIT) personalised infrared transmit alarm belt at all times. Pass keys must be attached to the lanyard on the belt and kept in the pouch on the belt when not in use Keys should not transferable between staff or leave Brockfield House. If a key is missing/lost then this must be reported immediately to security staff.
The Trakka system will monitor the times you release your keys and fob and the time these are replaced in the Trakka cabinet.
Please be aware that CCTV is in operation in Brockfield House, Car Park, in main car park entrances/exits wards and ICS lounges. START FINISH
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Question What does ‘PIT’ stand for?
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Personal infrared transmitter Personalised intermittent transmitter Private infrared transporter
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Entering the wards
To gain entrance to the wards please follow the following procedure If possible call ahead to advise the ward Ring the doorbell If your access control fob allows you may enter the airlock Sign in and wait for the security nurse Use the hand gel Sign out when leaving
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Doors and locks
All external doors must be locked at all times Internal doors between wards and departments must be locked at all times Only one air lock door to open at any time.
Before opening any internal doors be aware of who is around you, do not allow tailgating
Never
assume that a patient has leave to get into the rear reception lobby
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Question What should you do when visiting another ward?
Sign in and enter the ward Walk in and continue to do whatever was your reason for visiting the ward Ring the doorbell, sign in, sanitise your hands and report to the security nurse/nurse in charge
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Internal Security
It is your responsibility to: Report any damage immediately in your area – don’t assume someone else will do this Not bring in prohibited items Retrieve any sharp items or potential weapons and hand in to security Be aware of the risks of contractors working on site If you need assistance use your PIT Inform security staff of any visitors to the unit Inform security staff of any new admissions
External Security
It is your responsibility to: Only enter and leave via Main Reception If you unlock a door, always secure it or wait for it to fully re-engage Retrieve any sharp items or potential weapons and hand in to security Beware of tailgating particularly into airlocks Report any odd or unusual patient behaviour Report any unattended ladders, tools or open gates
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The Goods Yard
For catering and portering staff only
Specific procedure for accessing the goods yard via Facilities Management (FM) and catering areas Swap main key set for FM airlock set using coded lock cabinets in FM area and main kitchen Reverse procedures upon re-entry .
General security considerations
If you leave your desk/ward inform your colleagues Remind your colleagues if they forget to adhere to any secure services protocols.
Ensure you have clear desk procedures Ensure all information is cleared from faxes and printers
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Prohibited and Restricted Items
Mobile Phones Glue Non prescribed drugs Sharps Blue Tac Camera’s Top shelf magazines Cans Any open or unpackaged consumables Any games console with Wi Fi/camera Chewing gum Combustibles (lighter/smoking materials) Over 18’s DVD’s Solid soap
Question How would you direct a visitor to Brockfield House to their required destination?
Explain the signage on then leave them to find their own way Escort them yourself and inform the receiver of the visitor
Take them to the nearest department and leave them there
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Trafficking
The trafficking of any prohibited items will not be tolerated by the Trust, this includes: Unauthorised carrying of contraband onto wards Unauthorised passing of contraband to a patient Unauthorised passing of contraband from a patient to staff The unauthorised passing of contraband from patient to patient is more difficult to stop however this should be proactively discouraged by all staff and if any instances are seen then these should be reported.
REMEMBER THAT TRAFFICKING
Directly breaches security.
It undermines the safety of the wards.
It put the welfare of patients and staff at risk.
Trafficking is a serious offence. Any staff involved in trafficking will face disciplinary action. START FINISH
Escorts
It is key to remember that all escorts must be planned, with the only exceptions being In cases of emergency As directed by Nurse in Charge or Head of Security Registered Clinician.
Prior to leave taking place the escorting nurse must have a handover A risk assessment must take place before leaving by the Nurse in charge All escorts must have a relevant section 17 completed, however in emergency medical cases this may not be possible. All terms and conditions of section 17 must be adhered to when escorting, this being patients will remain in eyesight at all times.
Staff are not permitted to use escorting times for their own personal gain, therefore:
No staff mobile use is permitted No personal shopping, There must be no acceptance of gifts e.g. food/drinks No meeting/chatting to friends/relatives as this may put yourself and others at risk.
Staff should take a Trust mobile phone from security to use when escorting, if there are any issues then the escorting staff should contact the ward and speak to the Nurse in Charge. In emergencies i.e. absconding or aggression staff should telephone the police for assistance.
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Site Etiquette
When visiting Brockfield please be aware that the following procedures are good practice Main gates – wait until these are fully open before driving through Speed limit is 10 miles per hour Main roundabout – observing the highway code. Doors – use handles and push plates not the glazed panels Damage
must
be reported Deliberate damage to the buildings or equipment is a disciplinary offence Litter is everyone’s responsibility so pick it up and dispose appropriately Switch off lights when not in use Clear desk policy – information governance policy Do not move the furniture from area to area
Finally - Smile you are on CCTV START FINISH
Staff – Your responsibilities
AS SEPT staff you have a responsibility to patients, visitors, colleagues, the Trust, and yourself, that: You have a duty to
accept professional accountability and maintain the standards of professional practice
as set by the appropriate regulatory body applicable to your profession or role You have a duty to
take reasonable care of health and safety at work for you, your team and others,
and to co-operate with employers to ensure compliance with health and safety requirements You have a duty
to act in accordance with the express and implied terms of your contract
of employment You have a duty
not to discriminate against patients or staff and to adhere to equal opportunities and equality and human rights legislation
You have a duty to
protect the confidentiality of personal information that you hold
You have a duty to
be honest and truthful in applying for a job and in carrying out that job START FINISH
Summary
You have now completed this course and you should now be aware of the role that you play in keeping Brockfield safe and secure.
Further information can be obtained from the Trusts intranet by viewing
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Remember, if you want to find more information / evidence about this subject or anything else which is relevant to your work or study, join your local healthcare library.
For staff in Essex contact Basildon Healthcare Library.
www.btuheks.nhs.uk
[email protected]
01268 524900 EX3594
It may be that you work in a different area, for example Luton.
Details of all the Health Libraries in the East of England can be found at this site…
www.eel.nhs.uk
You are welcome to join any of these.
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Review of Objective(s)
Before completing the test, please ensure you have acquired the relevant knowledge against the modules objective(s) below: To ensure the safety and security of everyone who comes to and works in secure services To ensure all staff have an awareness of security protocols Awareness of the secure service environment Introduction to See Think Act (DOH 2010) If not, please take this opportunity to revisit the presentation content.
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