Transcript Dressing for Success - Texas Christian University

ETIQUETTE
Social Etiquette
Meeting And Greeting
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Who introduces who?
 Traditionally,
a man is always introduced to a woman.
(Not necessarily in business.)
 Highest person of rank is mentioned first.
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Remember: “Big, may I introduce Small.”
younger person is always introduced to an older
person
 It is helpful to include the persons title
 Always state your name.
Remembering Names
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Repeat the person’s name a few times to
yourself after you’re introduced.
Use the person’s name immediately in the
conversation after an introduction.
Immediately introduce that new person to
someone else you know.
Jot down the person’s name
Mastering the Handshake
The Limp Fish
The Proper Handshake
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Firm, but not bone-crushing
Lasts about 3 seconds
May be "pumped" once or twice
from the elbow
Is released after the shake, even
if the introduction continues
Includes good eye contact with
the other person
Hold your drink in your left hand
to avoid a cold, wet handshake
Dining Etiquette
Dining Etiquette
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Be Prompt!
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It is very poor manners to arrive early
There is no such rule that states it’s fine to to arrive
“fashionably late”
Table manners play an important part in making a
favorable impression
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Visible signs of the state of our manners
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Essential to our professional success
Ordering
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After looking over the menu
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Ask your server if you have questions
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How a dish is prepared
If it contains ingredients you may be allergic to
An employer may suggest your order be taken first
 Often, women’s orders are taken before men’s
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Ordering Food
Menu Do’s
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Food favorites; no
experimenting
Easy to cut meats
Salads
Middle-priced
Menu Don’ts
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Spaghetti and other pastas
Corn on the cob
Peas and other
“hyperactive” food
Chicken with bones
Ribs
Shellfish
Most expensive
Least expensive
Dining Etiquette
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This is a standard dinner place
setting
“Reading” the Table Setting
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Draw an imaginary line through the center of the serving
plate
To the right
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Glassware, cups, saucer, knives and spoons (Seafood fork)
To the left
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Bread and butter plate (including a small butter knife across the
top), salad plate, napkin and forks
“Liquids on your Right”
“Solids on your Left”
Use of Silverware
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Work from the outside in
Salad fork is on the outmost left, followed by the
dinner fork
 Soupspoon is on the outmost right, followed by the
salad knife and dinner knife
 Dessert spoon and fork are above your plate or
brought out with dessert
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Use of Silverware
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Work from the outside in
Salad fork is on the outmost left, followed by the
dinner fork
 Soupspoon is on the outmost right, followed by the
salad knife and dinner knife
 Dessert spoon and fork are above your plate or
brought out with dessert
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Use of Silverware
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Work from the outside in
Salad fork is on the outmost left, followed by the
dinner fork
 Soupspoon is on the outmost right, followed by the
salad knife and dinner knife
 Dessert spoon and fork are above your plate or
brought out with dessert

Use of Silverware
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American style
Hold knife in right hand
 Fork in left hand with fork tines piercing the food to
hold it in place
 Cut a few pieces
 Lay knife across top edge of plate sharp edge facing in
 Change fork (tines up) to right to eat
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Use of Silverware
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European (Continental style)
Hold knife in right hand
 Fork in left hand with fork tines piercing the food to
hold it in place
 Cut a piece and keeping fork (tines down) in left hand
eat cut piece
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Use of Silverware
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When you have finished
Do not push your plate away
 Lay fork (tines down) and knife sharp side facing inward)
diagonally across your plate
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Once you have used a piece of silverware, never
place it back on the table
Do not leave a used spoon in a cup; place it on the
saucer
Unused silverware is left on the table
Iced Tea
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Don’t chew ice!
Cup hand around
lemon wedge.
Use moderate amount
of sweetener.
Passing Food (If it is in front of you)
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Offer to the left.
Pass to the right.
(Counter clockwise)
Use ‘Common Sense’
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Pass salt and pepper
together.
Table Manners – ABC’s
A.
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When first being seated at the table, do not touch
anything until everyone arrives
You can see what you will be eating/drinking by the
“layout of the table”
Watch the host/hostess for cues and follow their lead
(napkin, eating, etc.)
Only start to eat once everyone has been served and
when the host/hostess starts to eat
Table Manners – ABC’s
B.
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Remember to start with your utensils from the “outside in”
(farthest away from center plate)
When you are not eating, keep your hands on your lap or
resting on the table (with wrists on edge)
Never cut more than three bites at one time
Eat rolls or bread by tearing off a small bite sized pieces and
buttering only the piece you are preparing to eat
Do not season your food before tasting it
Table Manners – ABC’s
C.
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Sugar Packets should be opened to remain in one piece.
When empty, fold packet and place underneath iced tea
plate or bread plate. (and only tear ¾ across)
Tea packets, where do they go? To the right, underneath of
your coffee saucer
If you don’t like a piece of food that is in your mouth, you
have two options:
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Finish what you are chewing and swallow it
Remove it from your mouth by how it entered (i.e. if brought in by
fork, remove by fork) and put it back on your plate – do not remove
it into your napkin!
10 Common Dining Faux Pas
1.
Napkin on lap before everyone is seated
2.
Blowing or stirring soup
3.
Eating ice cubes
4.
Eating before everyone is served
5.
Breaking dinner roll in half rather than tearing a
bite-size piece
Faux Pas (Cont.)
6.
Talking with food in your mouth; chewing with
mouth open
7.
Eating a larger than bite-size piece of food
8.
Blowing your nose at table
9.
Pushing your plate away
10.
Stacking dishes
Table Manners – Of Course !!
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It is inappropriate to ask for a doggy bag when you are
a guest
Finger foods can be messy and are best left for informal
dining
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Do not order alcoholic beverages
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Do not smoke while dining out
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Sit up straight at the table
Table Manners – Of Course !!
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Do not ‘slurp’ soup from a spoon
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Don’t mash all the food together in the center of your plate
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If food gets caught between your teeth and you can’t
remove it with your tongue, leave the table and go to a
mirror where you can remove the food in private
Engage in pleasant conversation that is entirely free of
controversial subjects
You should never leave the table during the meal expect in
an emergency
Napkin Etiquette:
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Keep it in your lap throughout the meal
If you must get up from the table, place your napkin on your
chair back (and push your chair in)
Once the meal is finished, watch the host/hostess as to when
you place your napkin to the left of your plate
“Table Talk”
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Do not talk across the table
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Keep conversation to the person to your right and left
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Short conversations about current events, hobbies,
interests, entertainment
Avoid controversial topics such as politics, religion,
health related issues
Reminders…
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Ladies, place your handbags underneath your chairs so they do
not interfere with the wait-staff
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The wait-staff should serve from the left and take from the right
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If you drop your utensil, ask the wait-staff for another
Receptions - Hors d’Ouevres
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No Alcohol!
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Leave your friend at the door
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Name badges are always worn on the right side
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No “double dipping”
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Hold glass in left hand to allow right hand to be free for introductions
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Do not load plate with food
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Do not put toothpicks back on platter
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Do not gather at the food table
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No Alcoholic beverages…….AT ALL!!!
Rules of Introduction
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Stand Up
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Smile
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Always shake hands
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Make eye contact
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Repeat other person’s name
Forgotten Names
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If unable to remember someone’s name, o.k. to say,
“Please tell me your name again”
If someone has a difficult name ask them to
pronounce it again
Business Cards
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Read
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Receive
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Acknowledge
Friendly Reminders…
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Remember if you are attending a dinner at someone’s
home; bring them a “small token of your appreciation”
(bottle of wine – if you are of age, flowers, box of candy,
etc.)
Remember to send a THANK YOU note to your host/hostess
within two days