Transcript Document

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EMS Training
Los Alamos National Laboratory
Denny Hjeresen, EMS Team Leader
Michael Goles, EMS Training Lead
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Objective
Communicate LANL’s approach to
develop and deliver EMS training
for ISO 14001 certification
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Overview
• Instructional Design Process
• Training Modules/Courses
– Awareness
– Managers
– Audit
• Toolkit as performance support tool
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Instructional Design Process
Guidance
• LANL Training Guidance Documents
– LIR 300.00.04-2
• DOE Handbook 1078-94
– Systematic Approach to Training
– ADDIE Model described on next slide
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Instructional Design Process
1. Analyze Training Needs
2. Design Training Solutions
3. Develop Training Solutions
4. Implement the Training
5. Evaluate the training for efficacy
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1. Analyze Training Needs
• EMS Core Team as Subject Matter Expert’s
• ISO 14001 Requirements as Drivers
– Competence, Training and Awareness (ISO 14001: 2004
4.4.2)
• Hearts & Minds vs. Paperwork as Buy in
– Communications that reach employees with a message
relevant to their work
• Implementation Tools as Performance Support
– Easy to understand
– Cost efficient - lean and mean
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3. Develop Training Solutions
• EMS Core Team Training - Buy
– ISO 14001 certification training - NREP Course
– 29 Core Team Members trained
– Then work in distributed way with LANL Divisions
• EMS Awareness for Workers - Make
• EMS for Managers - Make
• EMS Audit Training - Buy/Modify
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2. Design Training Solutions
• Web-based Training:
– EMS Awareness for Workers
– EMS for Managers
– EMS for Auditors
• Why Web-based?
– Cost effective
– Efficient way to reach all learners
– Quick turn around to meet certification
requirements
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3. Develop Training Solutions
• EMS Core Team
• Collaborative and iterative process
• Participation from all organizational levels
• Validation
• Buy-in
• Fun
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EMS Awareness for Workers
• Overview
• Key Messages
• Mandatory with annual refresher
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3. Develop Training Solutions
1. Purchased Software
2. Developed PowerPoint Presentation
3. Wrote Script
4. Shot Video
5. Ran components through software
6. Tested Training to random sample
7. Launched Training
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4. Implement the Training
Currently,
EMS Awareness for Workers Training
is mandatory for all
laboratory
workers.
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5. Evaluate the Training for efficacy
Mixed Approach
• Formative Evaluation
– Gathering information during the building of a
product/project to measure its efficacy
• Summative Evaluation
– Gathering information after the completion of
a product/project to measure its efficacy
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Formative Evaluation
Identified
need for
performance
support tool.
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Toolkit as Performance Support
• Introduction
• How to use
• Divided into sections
aligned w/ISO requirements
• Step by step guidance
–
–
–
–
Context
Action List
Required Outcomes
Resources
• Markers
– “R” for required
– “A” for annual
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Summative Evaluation
Fill-able PDF
document
delivered
electronically.
In process.
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Cyclical Process
Working the
Analysis
ADDIE model
Design
ensures
Development
continuous
improvement!
Implement
Evaluate
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Questions?