Transcript FEEDBACK - University of Chicago

FEEDBACK
Krista M. Johnson, MD
Overview
Definition
Examples of feedback
Characteristics of effective feedback
Skill practice
Goals
1) Develop the skills needed to give effective
feedback to learners
2) Recognize the importance of effective
feedback in clinical teaching
3) Improve your confidence in your ability to
give effective feedback
Objectives
1) List and describe characteristics of
effective feedback
2) Recognize effective and ineffective
feedback behaviors via discussion of
cases or videotape review of teaching
3) Demonstrate effective feedback teaching
behaviors in a role play
4) Give colleagues feedback on their
teaching behaviors in role play
Definition
Feedback
– process by which the teacher provides
learners with information about their
performance for the purpose of improving
their performance
Stanford Faculty Development Program in Clinical Teaching
Definition
Feedback
– process by which the teacher provides
learners with information about their
performance for the purpose of improving
their performance
Stanford Faculty Development Program in Clinical Teaching
Characteristics of Effective
Feedback
Let’s share some examples of feedback…
Characteristics of Effective
Feedback
Specific
Behavioral
Frequency
Timely
Positive/Negative/Positive
Limited
Stanford Faculty Development Program in Clinical Teaching
Ende,J. JAMA 1983
Characteristics of Effective
Feedback
Self-assessment
What do you do well? What would you like to work
on?
Learner reaction
Action plan
Label it Feedback!
Importance of Feedback
The important things to remember about
feedback in medical education are that
(1) it is necessary, (2) it is valuable,
(3) after a bit of practice and planning, it
is not as difficult as one might think.
Jack Ende, MD
Ende, JAMA, 1983