Transcript Working time in the 5th EWCS: some preliminary findings

Mobbing in the 5th EWCS:
some findings from the
overview report
Greet Vermeylen
Conference: how to make a working environment
more human?
Slovenia, 6 October 2011
Mobbing, violence and harassment
•
One of the psychosocial risk factors related to wrok
 Including
a range of inappropriate behaviour
 Can be from colleagues (/boss) or clients (patients/pupils..)
 Big differences over sectors
 And wide ranging consequences for those who are exposed to it
…
ea
l th
Threaths or humiliating behaviour
O
er
vi
ce
s
To
ta
l
Unw anted sexual attention
C
Ag
ri c
ul
tu
re
on
st
ru
ct
io
n
In
du
st
ry
th
er
se
rv
ic
es
Ed
uc
at
io
n
Fi
na
nc
ia
ls
ad
Tr
m
an
i
W
ni
sp
st
ho
or
ra
le
t
tio
sa
n
le
an
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et
d
ai
de
l,
fe
fo
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od
at
io
n
Pu
bl
ic
H
Violence and harassment per sector
12%
10%
8%
6%
4%
2%
0%
Bullying and harassment
Violence and harassment per country
% of w orkers being subjected to ... over
the last m onth
Belgium
Bulgaria
Czech Republic
Denmark
Germany
Estonia
Greece
Spain
France
Ireland
Italy
Cyprus
Latvia
Lithuania
Luxembourg
Hungary
Malta
Netherlands
Austria
Poland
Portugal
Romania
Slovenia
Slovakia
Finland
Sw eden
United Kingdom
Total
0.0%
5.0%
10.0%
15.0%
verbal abuse
20.0%
% of w orkers being subjected to ... over the last
12 m onths
Belgium
Bulgaria
Czech Republic
Denmark
Germany
Estonia
Greece
Spain
France
Ireland
Italy
Cyprus
Latvia
Lithuania
Luxembourg
Hungary
Malta
Netherlands
Austria
Poland
Portugal
Romania
Slovenia
Slovakia
Finland
Sw eden
United Kingdom
Total
0.0%
2.0%
4.0%
6.0%
8.0%
10.0%
unwanted sexual attention
threats and humiliating behaviour
physical violence
bullying or harassment
sexual harassment
Contact with clients…
60.00%
50.00%
40.00%
From 1/4 of the time to around
3/4 of the time
30.00%
(Almost) all of the time
20.00%
10.00%
0.00%
Men
Women
Handling angry clients
Men
Women
Dealing directly with people
And handling angry clients …
Does your main paid job involve handling angry clients, patients?
Sector
Agriculture
Industry
Construction
Wholesale, retail, food and
accomodation
Transport
Financial services
Public administration and defence
Education
Health
Other services
Total
0.0% 10.0% 20.0% 30.0% 40.0% 50.0%
around 1/4 of the time or more often
around 3/4 of the time or more often
Violence and harassment and health & safety at risk
% of workers feeling that their health or safety is at risk because of
their work
70%
60%
50%
40%
30%
20%
10%
0%
Yes
No
verbal abuse
Yes
No
unwanted sexual
attention
Yes
No
threats and
humiliating
behaviour
subjected to ... over the past month
Yes
No
physical violence
Yes
No
bullying /
harassment
Yes
No
sexual
harassment
subjected to ... over the past 12 months
sexual
bullying
physical
harassment /harassment violence
subjected to ... over the past 12
months
threats and
humiliating
behaviour
verbal
abuse
Yes
sexual
attention
subjected to ... over the past month
Violence and harassment and absence of work
Days of absence from work for reasons of health problems
Yes
No
No
Yes
No
Yes
No
Yes
No
Yes
No
0
2
4
6
8
10
12
14
16
Violence and harassment and job sustainability
threats
and unwanted
sexual bullyingphysical
humiliating
sexual verbal
harassment
/harassment
violence
behaviour
attention abuse
subjected to ... over
the past 12 months
subjected to ... over
the past month
% of workers thinking that they will be able to do the same
job when they are 60 years old
Yes
No
Yes
No
Yes
No
Yes
No
Yes
No
Yes
No
0.0%
10.0% 20.0% 30.0% 40.0% 50.0% 60.0%
Thank you
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Data will be available through Essex Data Archive
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