“But I need that class to graduate.”

Background

 Owen Nicholas Skriloff • 20 + years of software development • • • • Masters degree in Systems Engineering Java and Microsoft Certified Senior Developer for Registrar product for 10 years Here is my Family

Agenda

      Introductions The Problem set History of enrolling student in classes Comparison of different MBA school solutions History of Darden Solutions and Clients Demo

Introductions

 Darden School of Business at UVa • Offers MBA, EMBA, GEMBA (2 Year programs) • Have about 330 MBA, 50 EMBA students per class year  Please ask questions

The Problem

   You have mostly type-A personality students across multiple programs in your MBA school. They are all paying between 40K-60K/year to be at the school. There are important classes and teachers that they all want. About 20% of those classes will have more demand than capacity. You need to reserve certain seats for certain students and allow some students precedence over others, all while making the whole process as fair as you can make it.

How do you do it? How do you reduce randomness? How do you rival Ebay?

What kind of work would be created by the type of solution you choose?

History

Take a number?

What letter does your name start with?

Are you first year or second year?

You get to choose two?

Order your classes for us?

History

History Continued

People want high tech

   Students are used to doing things online Expectation of fast, fair and easy We need something better http://www.youtube.com/ watch?v=c8g4Ztf7hIM#t= 0m31s

Bidding

 Each student is given a set of bid points  Bid points allow for a student show their interest in a course and priority across all courses    Bid points allow the registrar to gauge demand In some cases the previous year’s clearing price is shown to students In some cases student’s set the clearing price

Bidding Philosophy

• • Allow students access to last year’s clearing prices

Schools surveyed

http://en.wikipedia.org/wiki/List_of_United_States_business_school_rankings

Phases

 Phase is a period of time in which a student can take action on a course of interest  Those possible actions for a course are bidding, swapping, dropping, wait-listing and/or adding.

High Level Comparison

MBA School

Chicago Booth UVA Darden MIT Sloan Northwestern Kellogg

Number of students that use system

2900 Regular 550 EMBA 600 MBA 120 MBAE, 80 dual degree Alternate 500/1000 300 EMBA 300 Full time

Programs of students

Full Time, Evening, Weekend Full Time, EMBA, GEMBA Full Time, MIT only International, EMBA, MBA

Percentage of high demand

22% 22% 32% 10% Penn Wharton New York Columbia 835 MBA and EMBA EMBA 400 MBA 1400 MBA Full Time, EMBA <30% EMBA 10% MBA 35%

Number of phases for enrollment

6 phases per semester 6 phases all year (additional 12) 4 phases per semester 2 phases per year 8 phases Q1 10 phases Q2 Per program 5 phases / term

Background before we cover each individually

Academic Year From Sept 2011 to May of 2012 Fall Spring Quarter 1 Quarter 2 Quarter 3 Quarter 4 Sometime before the beginning of the quarter or semester there will be 3-10 phases of different types (e.g. bidding, add/drop, waitlists, swapping) • Most full time MBA students are pre-enrolled into their first year courses • Most of the schools allow their second year students to bid for their courses (electives) • Degree requirements can usually be satisfied by more than one particular course • All of them rarely have a situation where any student “needs a class to graduate” • All integrate with the central university system by automated processes • Not looking to say any one way is better than another

Chicago Booth School

MBA School

Chicago Booth

Number of students

2900 Regular 550 EMBA

Programs of students

Full Time, Evening, Weekend

Percentage of high demand

22%

Number of phases for enrollment

6 phases per semester Four quarters per year they have phases going 37 weeks/y For each quarter, there are 6 Phases with usually 4 before the start of the quarter Phase 1 = Bidding, home-program sections only Phase 2 = Bidding with dropping, home-program sections only, 100% point refunds for drops Phase 3= Bidding with dropping, all sections, 100% point refunds for drops Phase 4= Bidding with dropping, all sections, 100% point refunds for drops Phase 5= Bidding with dropping, all sections, 0% point refunds for drops; generate waitlist Phase 6= Add/Drop, 0% point refunds for drops; auto-waitlist promotion

Darden School

MBA School

UVA Darden

Number of students

600 MBA

Programs of students

Full Time, EMBA, GEMBA

Percentage of high demand

22%

Number of phases for enrollment

6 phases all year (additional 12) Second Year have 4 quarters per year ( FY have 7 terms) (GEMBA Modules) When a first year student reaches their 4 th quarter they begin their bidding Phase 1 = Bidding with 100% refund Phase 2 = Bidding with 100% refund Phase 3, 4, 5, 6 = Add/Drop in Quarters 1, 2, 3, & 4

MIT Sloan

MBA School Number of students

MIT Sloan Alternate 500/1000

Programs of students

Full Time, MIT only

Percentage of high demand

32%

Number of phases for enrollment

4 phases per semester They have 2 semesters per year When a first year student reaches their 4 th quarter they begin their bidding SIP bidding for Fall and Spring with two bidding phases and an add/drop round. Regular Fall and Spring bidding for two bidding rounds, waitlist round, and section swap round

Northwestern Kellogg

MBA School Number of students Programs of students

Northwestern Kellogg 300 EMBA 300 Full time International, EMBA, MBA

Percentage of high demand

10%

Number of phases for enrollment

2 phases per year In the Executive MBA program, our students only “bid” on their elective courses for their second year.

Most cases capacity is not an issue They have a single round of bidding and then add/drop.

Wharton

MBA School Number of students Programs of students

Penn Wharton 835 MBA MBA

Percentage of high demand

<30%

Number of phases for enrollment

8 phasesQ1 10 phasesQ2 Student name the price they want to sell the course for No one runs out of points completely Bid for only elective courses

Columbia

MBA School

New York Columbia

Number of students

EMBA 400 MBA 1400

Programs of students

Full Time, EMBA

Percentage of high demand

EMBA 10% MBA 35%

Number of phases for enrollment

Per program 5 phases / term Four terms per year For each term, there 5 phases Phase 1,2,3 = Bidding, Phase 4 = Waitlist Round Phase 5= Add/Drop, auto-waitlist promotion

Summary

 No one way is better than another  Informative how different schools have chosen to answer “What is fair course allocation?”

History of Darden Solutions and Clients

 1997 Consortium and Bake-off  MBA students require a concierge level of service   Started a business but the apps were not enterprise ready Rewrote all – started in ColdFusion, then converted to Java  Registrar being used by some schools

History of Darden Solutions and Clients

 Previous clients  Present clients  Website  Moving forward, there are opportunities for partners to join the Registrar consortium of schools and continue to improve the application and share its costs

Important Entity Relationships

 Course Offering overview  Available are ERD of OLR and ERD of Evaluations

Demo



What is fair? Reducing randomness.



Bidding Demo (Course Offering Period, Courses, Program Versions, Programs, Phases)



Concentrate on Phases



Add/drop

Conclusions

 We started with the problem and have seen how different business schools have answered the question  Would you feel more in control of your destiny with bidding or the line?  Where would this fit in at your school?