Transcript Lessons learnt from Implementation of ePMA

Lessons learnt from Implementation of
ePMA
Louise Coughlan, Chief
Pharmacist
July 2014
21/07/20
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Time line
Jan – Pilot ward
Mar – Medical wards over 10 days
Apr – Surgical Wards over 3 days
May – ED Obs and Maternity
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Main themes
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Preparation
Team ethic
Engagement
Training
Hardware
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Preparation
• Agreeing the critical factors for success
• Agreeing key decision points and when they are
• Keeping track of what needs to be done, by
whom and when
• Transcribing of drug charts – as close to go live
as possible
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Preparation
• Meeting regularly
• Pilot ward
• Speed of roll out
• Standard Operating Procedures
• Quick Reference Guides
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Team
• Flexibility
• Remaining calm under pressure
• No egos
• Commitment from all
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Engagement
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Getting all staff on board from the start
Use of a pilot ward
Effective ‘Comms’ in multimedia
Use of respected team members to spread the
message
• Utilization of enthusiastic staff
• It never stops!
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Hardware
• Type of drug carts,
• Use of bedside medicines lockers
• Number of drug carts per ward
• Electricity sockets
• Positioning of back-up terminals
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Go-live is just the beginning
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To echo Neil Watson from Newcastle…
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Thanks to the team
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Charlie Stockman
David McCardle
Devesh Patel
Kiran Bhogal
Liz Heitz
Paul Diggory
Sanjay Vaidaya
Sharlene Bovell
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