Transcript Why m-Libraries? Making the Case for Innovation

Why m-Libraries?
Making the Case for Innovation
Joan K. Lippincott
Coalition for Networked Information
Second International m-Libraries Conference
Vancouver, Canada
June 22-24, 2009
Coalition for Networked
Information (CNI)
Founded in 1990 by ARL and EDUCAUSE
Mission: accelerate progress in digital
information related to research and
education
200+ member institutions
Executive Director Clifford Lynch
www.cni.org
Newswoman Cokie Roberts American Libraries , May 2009
“…journalists depend on
libraries and librarians
for information and
facts. The library of
today might be in your
cell phone instead of
going to the building…
but we need the people
in the building to get it
to the cell phones…The
people actually doing
the work and the
research are still in
libraries.”
http://www.flickr.com/photos/ala_members/3620128740/
Will your library meet the
challenge?
Provision of content
configured for
mobile devices
Provision of services
for mobile device
users
Promotion of content
and services - so
potential users are
aware
http://www.flickr.com/photos/olliesphotos/333193604/
No. of Key Institutional Web Services
Made Available for Handheld Devices
44% of higher education institutions
said “None”
40% of higher education institutions
said “A Few”
40% identified “mobile communications”
as an area of importance in their
technology strategic plan
“Spreading the Word: Messaging and Communications in Higher
Education,” EDUCAUSE Center for Applied Research, 2009
The Report Concludes:
“our research reveals a troubling lack of
preparation by higher education to
handle the growing demand for mobile
services.”
“Spreading the Word: Messaging and Communications in Higher
Education,” EDUCAUSE Center for Applied Research, 2009
What About Your Library’s
Strategic Plan and Services?
Are content and services for mobile devices
identified as a high priority?
Do you currently offer content configured for
mobile devices, e.g. e-books for laptops?
Do you currently offer content configured for
mobile devices, e.g. phones, Kindle?
Do you offer information about the library and
its collections configured for mobile phones?
Making the Case
Responding to user
community work
style
Extending access to
content and services
Playing a role in
institutional policy
and technology
infrastructure
development
http://www.flickr.com/photos/minifig/1222891287/
Responding to Users: The
Environment is Changing
Moving from
communication to
information devices
Major universities have
a presence in iTunes U.
Many researchers use
mobile devices for data
collection in the field
Nielsen reports a 52%
increase in mobile
subscribers watching
video on a mobile phone
2008-9
Responding to Users
The mobilelife report
says that 94% of UK
youth own a mobile
phone
http://www.mobilelife2007.co.uk/
ECAR reports that 66%
of students own an
Internet-capable phone
but most don’t use it for
Internet because of
expense…this WILL
change
http://www.educause.edu/ECAR/TheECAR
StudyofUndergraduateStu/163283
http://www.flickr.com/photos/ericrice/3351068601/
Char Booth - Ohio U. User Survey
First - understand
technologies and
your user community
Environmental scan
of emerging
technologies
Assessment of local
user community
http://www.alastore.ala.org/detail.aspx?ID=2704
Extending access to content and
services
Many useful
information services
are available
Google Book Search
OCLC WorldCat
Inc. no. of reference
works, monographs,
textbooks are
configured for
mobile devices
http://www.flickr.com/photos/jblyberg/2073940586/
Scholarly Resources are
Emerging: arXiv for the iPhone
Many libraries have prototype services…we
can learn from their experience
Reference available via chat, SMS
Information literacy podcast tutorials
Clickers in information literacy classes
Catalog, patron record, call number,
computer availability information
available for mobile phones
Provision of ILL content on Kindles
Loan of mobile devices
And we will see new services
emerge…
QR codes can link
locations, books, etc.
to web pages with
additional
information, links to
social networking
sites, or phone nos.
Ramsden, A., Jordan, L., 2009. Are
students ready for QR codes? Findings
from a student survey at the University of
Bath. Working Paper. University of Bath.
http://opus.bath.ac.uk/12782/
http://www.flickr.com/photos/cocreatr/2211459923/
Promoting Services:
Arizona State U. Library Channel
Promoting Services:
Western Illinois U. Libraries
Text Me service
In the online
catalog, users can
click on “text me this
call no.,” input a cell
phone no., and the
call no. is sent to the
user’s phone
Promoted through
video on YouTube
http://www.youtube.com/watch?v=2yjlz1zZ1cU
A Seat at the Table: Policy and
Infrastructure
There are important
institutional issues,
not just library
issues
Need to work with IT
and others to keep
abreast of new
developments
http://www.flickr.com/photos/truebluetitan/2066055069/
How Will Libraries Interface with
These Initiatives?
At Indiana U., business grad students
are offered discounts on Blackberry
smartphones
At U. Missouri, journalism students are
required to buy an Iphone or Ipod Touch
As reported in Chronicle of Higher Ed, May 22, 2009
Academic/Library/IT
Collaboration
Physician Assistant
Graduate Program
2007 Smartphone
pilot working with IT
and Library; now full
implementation
3 key applications
including Merck
Manual
Some Institutional Policy and
Infrastructure Issues
What platforms will be supported; will any
devices be required?
Who will make these decisions for the
institution?
Who will provide technical support for users?
Who will select, license, and fund content for
mobile devices?
Will this give your institution a competitive
advantage?
Now Is the Time…
To study your local environment and users
To institute pilot projects
To participate in institutional planning
To promote awareness of your efforts to your
user community
To disseminate information about your
successes and problems
To fully participate in the mobile revolution
Thank You!
Resources
Lippincott, Joan. “Mobile Technologies, Mobile Users.” ARL: A
Bimonthly Report. No. 261, Dec., 2008.
http://www.arl.org/resources/pubs/br/br261.shtml
Sheehan, Mark and Judith Pirani. “Spreading the Word: Messaging
And Communications in Higher Education.” Boulder, CO: EDUCAUSE
Center for Applied Research, Vol. 2, 2009.
www.educause.edu/ecar
Note: All photos used from flickr have Creative Commons licenses
Contact: [email protected]