Transcript Slide 1
ESD Systems Value Package
ESD Systems.com Value Package
Complete Presentation
Our Value Package
The world’s most respected brands
e-commerce enabled
Self-service online library
Industry’s best on-line content
Corporate inventories
Technical support
Factory product knowledge
ESD standards expertise
New product development
Made in the USA
No one can match it!
You get a lot more than great products
We provide these services to help you
create the best ESD program possible
- which will ultimately provide the most
cost effective ESD Control program.
Our goal is to partner with our
customers to remove ESD from the
QC equation all together.
You get a lot more than great products
Our products are bundled with a "value
package" that includes much more than the
product itself:
Long-lasting premium products
Satisfaction guaranteed
Longest warranties in the industry
2 year limited warranty on Smocks
5 years limited warranty on Continuous Monitors
Lifetime limited warranty on Jewel wrist straps
You get a lot more than great products
Expert advice for compliance with the
ANSI/ESD S20.20 standard
Deal with a reputable industry leader with
over 25 years of experience
Your job is not at risk when you buy ESD
Systems – our goal is to make you look good.
We don’t promote short-term solutions
Concerned about costs?
Our premium products and warranties were created
to provide the long-term lowest cost option
Competitive pricing published online
We pay the freight for all online orders over $100
For many items we offer a range of quality from
economy to premium
If you find a similar item for less – contact us for a
“Meet Comp” quote
Taking into account all of our valuable benefits we
can provide you with the long-term lowest cost
solution for your ESD program.
World Class Products
Many industry firsts including the adjustable
wrist strap, floor finish, heel grounder, dissipative
mats.
We hold patents for our foot grounders, coil
cords, and smock inventions
Our foot grounders, wrist straps, and floor finish
are all UL listed for safety
World Class Products
We are innovative in design and
manufacturing
Ask us to quote your custom requirement
We introduce over 100 items each year
From customer feedback, we generate ideas
how to continuously improve our products
Contact us with your product idea.
World Class Service
We ship most orders in 24 hrs
We answer most questions on the first call
Need something special? Ask for a quick quote
Your single source ESD supplier
The World’s most respected ESD Control brands
The industries largest inventory of ESD Control
products
Over 1,000,000 shielding bags in stock
Corporate factories and inventories
We have partnered with other ESD
manufacturers to round out our line. This makes
it easy for you to find everything you need from
one supplier.
Most of what we sell is “Made in the USA”
Inside Support Rep
One dedicated factorydirect Inside Support Rep
is responsible for your
satisfaction.
Your Inside Support Rep
will coordinate the
support you need with our
static control experts
Our people sell and
service ONLY ESD
control products
Inside Support Rep
Our goal is to provide the products and
knowledge so that you can:
Design an effective program to pass
important audits and to increase your
production yields
Increase your ability to serve your customers
while saving you money
You get individualized attention. We are your
true ESD partner.
Deal with the ESD Specialists
Broadest offering of ESD Control products in the
world
2,000+ items on our web site
We manufacture a wide range of products for every
need:
Personnel Grounding, Worksurface Mats &
Grounding Hardware, Floor Solutions, Testing &
Monitoring Equipment, Ionizers, Packaging,
Education & Training, Awareness, Field Service,
Workstation Accessories – Misc, Critical
Environment
Deal with the ESD Specialists
Compare our product offering to limited selection of
other competitors
Organizing all of your ESD purchases from ESD
Systems is a way to reduce your vendor base
Training is the key
We understand that training is the key to a
successful ESD control program:
Have you taken our “no charge” online
ESD Certificate Training?
Improve the proficiency of your operators
Passing the 11 training modules will generate a
signed and numbered Certificate of
Competency
Knowledgebase of information
We have a Knowledgebase of information to
help you set up and maintain your ESD Control
program
With ESD Systems as your partner – turn
mystery and complexity into a comprehensive
control program
We provide ESD education for your company so
that you have the confidence and understanding
of ESD.
We have a vast library of online resources for
the ESD Coordinator
Knowledgebase of information
As an informed customer, you are in control to
design, upgrade, and audit your program to your
particular needs. ESD Systems provides the
support you need!
Our goal is to put the power to understand ESD
in the user’s hands - not the salesman’s!
Take control of your destiny with ESD Systems
as your ESD partner
Field support
Hands-on field support is available for some of
our lines
SPI, Protektive Pak, and Menda brand items
Cost effective recommendations / applications
engineering
Troubleshooting
Regular site surveys
Virtual ESD Tool Crib
Virtual ESD Tool Crib – Just in time delivery
We will act as your ESD tool crib – reducing your
in-house inventory costs
Let us know your usage, and we will allocate
stock just for you and ship it according to your
schedule
Your Inside Support Rep will even remind you
when it’s time to reorder
Work directly with the factory
Buy direct or through the reseller of your choice
Buy online www.esdsystems.com
We also make it easy to buy from the reseller of your
choice
Get your answers direct from the source. We’ll
give you straight answers fast
Many middleman dealers simply don’t know ESD
Our staff of Product Managers and Standards
Experts are at your disposal
Your remote virtual ESD Guru
Most ESD Coordinators are overworked having
many other responsibilities
Use ESD Systems application and factory
experts to answer your questions
We are your on-call ESD help desk – your
remote support staff
We have the most comprehensive ESD training
product offerings to educate yourself and train
your personnel.
Our Total Program Support is the cure for the
ESD blues!
Full service web site:
The industry’s most comprehensive site on ESD
The most ESD related content anywhere
Online shopping cart
On-line Library of ESD technical literature and
articles on ANSI ESD S20.20 and on how to set
up and ESD Control program
Dictionary of ESD Control terms
Full service web site:
FAQ page with over 1,000 answered questions.
Try it:
Search our answered questions
Ask a question today
Floor care calculator
Custom Smock quoter
Custom Mat quoter
Self-service support is only a click away
Technical Support
We specialize in ESD control
It’s all we do – unlike our competition
We are experts in ESD Control
Standards expertise
Knowledgeable to recommend an over all
effective ESD Control system.
You can expect meaningful and practical
solutions
Applications engineering is available to you.
We’ll recommend levels of protection and the
right products to efficiently protect your ESD
sensitive products.
Technical Support
Eliminate guesswork:
Utilize our 25 years of ESD experience to ensure that
products you buy provide the level of protection you
require
We won’t sell you something you don’t need
Easy-to-read Tech Briefs, drawings, and other
technical documentation
Submit your question www.esdsystems.com
Email your questions 24 hrs a day:
Tech Support: [email protected]
Call our ESD Support hotline 508-485-7390
Our Value Package
The world’s most respected brands
e-commerce enabled
Self-service online library
Industry’s best on-line content
Corporate inventories
Technical support
Factory product knowledge
ESD standards expertise
New product development
Made in the USA
No one can match it!
ESD Systems Value Package
ESD Systems.com Value Package