Transcript Unit Nine - Learning Objectives

Phi Theta Kappa Leadership
Development Studies
Unit 8
Guiding Through Conflict
Reflect ~ Focus
“When you want to convert someone to your view, you go over
to where he is standing, take him by the hand, and guide
him. You don’t stand across the room and shout at him; you
don’t order him to come over where you are. You start
where he is and work from that position. That’s the only way
to make him to budge.”
~ Thomas Aquinas
The Iliad
• Type of Conflict?
• Iliad Skits
– What motivates Agamemnon?
– What does Achilles really want?
– Why does Agamemnon fail to resolve his rift with
Achilles? How might he have successfully resolved
their differences?
Four Types of Conflict
Chimate Chumbolo
• Is there difference between “mediation” and “managing
conflict?”
• What different techniques does Chimate Chumbolo
employ to deal with conflict in her community?
• What values guide her mediation?
Ten Steps To Successful
Conflict Management
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Understand the type of conflict
Show respect
Separate positions from needs
Identify common interests
Define the problem as mutual
Listen actively
Be alert for bias
Generate options
Know your response pattern
Remain moral
Approaches to Conflict
– A -- Attack
– E -- Evade
– I -- Inform
– O -- Open
– U -- Unite
James Madison:
The Federalist # 10
• What are factions?
• What are the causes of factionalism?
– Liberty, human nature
• Is factionalism bad?
– It can be like a disease
• In what ways will the new structure of government deal
with factional conflict, according to Madison?
– Representative government and checks and balances avoid a
“tyranny of the majority” – which can emerge with pure
democracy and is a worse disease than factionalism.
• Can too much concern for the rights of minority factions
create difficulties?