Transcript Folie 1
Current project proposal: Introduction of an innovative production line @ TeamBank with edBPM Version 0.4 Juraj Dollinger, Thilo Rottach 29.04.2020 TeamBank AG Forces influencing the production line of TeamBank Strategy of TeamBank: Be different/innovative on the market! TeamBank sales channels Critical success factors of the production: Services • time pressure Production of TeamBank • flexibility • quality • cost pressure • multi client capability Cross linking in “Verbund” TeamBank AG / Seite 2 Seite 2 / Fußzeilenbereich für Präsentationsname o. ä. Cross linking with credit agencies, internal card processors, internal DataWarehouse Systems, internal Workflowsystems, … TeamBank AG Goal: Introduce a innovative, automated and transparent production line @ TeamBank Current production TeamBank AG / Seite 3 Seite 3 / Fußzeilenbereich für Präsentationsname o. ä. Innovative production TeamBank AG Introduce a binding business process architecture for back office to ensure the standardization of processes Docs Automated Processes @ Production Central output channel API Semi-Automated Electronical archive TeamBank AG Files PUSHevent dispatcher Mail Manually Electronical archive FAX Central input channel for all business events External Partners Back office @ TeamBank FAX Mail Files API Docs Monitoring / Controlling TeamBank AG / Seite 4 Seite 4 / Fußzeilenbereich für Präsentationsname o. ä. TeamBank AG API Central output channel Production Electronical archive PUSHevent dispatcher Electronical archive Central input channel Mapping of business architecture to IT architecture API Business Process Management (BPM) / Workflow System Docs Sales Event dispatcher Scanning Fax Mail E-Mail- and File Management Filex CallCenter Credit request processing FileNet P8 Content Manager Customer Service Production planning system Mail Core Banking System FileNet P8 Content Manager Output Management System Files Fax Service Application 1 Service Application 2 Docs Active and passive DataWarehouse TeamBank AG / Seite 5 Seite 5 / Fußzeilenbereich für Präsentationsname o. ä. TeamBank AG Selective implementation of category A processes Processing duration Category A processes Production line of the next generation in semi-automated or full-automated mode and manner. A Cost driver in business Process X, Y B Category B processes traditional production, but semi-automated (isolated applications) C Category C processes traditional production, as well manually Amount of process instances TeamBank AG / Seite 6 Seite 6 / Fußzeilenbereich für Präsentationsname o. ä. TeamBank AG Measure the maturity level of the current processes and design the target processes Example of the internal evaluation… 813.06.003_XXX (old) 943.02.006 BBB (old) AU 220.01 CCC (old) AU 220.02 AAA (old) 943.02.006 BBB (new) Ausgang manually Semi-automated AU 220.01 CCC (new) Automated 813.06.003 XXX (new) AU 220.02 AAA (new) Production TeamBank AG / Seite 7 Seite 7 / Fußzeilenbereich für Präsentationsname o. ä. TeamBank AG Calculate the net present value for the anticipated business processes Complexity and Risk Old production line New production line high Process A Process D Process E Process C Process B Process F Process C Process G Process H Circle area = costs for implementation Process I low - xxx.000 € xxxx.000 € TeamBank AG / Seite 8 Seite 8 / Fußzeilenbereich für Präsentationsname o. ä. xxxx.000 € xxxx.000 € xxxx.000 € Net present value xxxx.000 € xxxx.000 € TeamBank AG Business-IT Governance GPO/ FB BPM platform with processes SOA: Interface 1 SOA Services / Adapters IT Interface1 TeamBank Kordoba Know how / involvement Central output channel Production Electronical archive PUSHevent dispatcher Electronical archive Central input channel Introduction of a collaboration model for Business / IT alignment Interface 1 Partner CBS Partner complexity TeamBank AG / Seite 9 Seite 9 / Fußzeilenbereich für Präsentationsname o. ä. ELEKTRA CLNG ESB platform with SOA services and adapters Systems / components with interfaces TeamBank AG