Transcript DNA Service Overview for IBM / ISSL

Introduction
 History:



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DNA Developed in 2002 together with IBM
Offered thru IBM-ISSL since 2003
->
SMB & Large Accounts worldwide
Stats & Benchmarks on >600K Notes Users
 DNA’s Objectives:
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Decision Support for IBM & IBM Customers
Deliver Factual Insight with Forensic Precision
Offer Benchmark Comparisons in Real Life
Support Technical & Management Level
Why DNA?
 Health Assessments / Baselines
 Pre- & Post Project Comparisons
 SLA Design & Compliance / License Count
 Critical (Performance) Situations
 Root Cause Analysis
 (Premium) Support Delivery
 Platform/Server Migrations & Consolidations
 R8 Upgrades / Wintel -> P and/or i-Series
 Mergers/Acquisitions
 RFP’s & Competition
 Microsoft
 Strategic Outsourcing
 TCO Reduction / Comparison
Target Customers
 1,000+ Users or More
 Larger is Better (more Value)
 Largest so far was 100K+ users
 Customers in Pain
 Performance / Stability Issues
 Competitive Situations
 Customers with Plans
 Either Technical or Strategic
Success Stories
 Sample DNA Cases:
 Achmea, 13K Users & Coty Inc., 6K Users
 Consolidation Analysis & Server Sizing by DNA
 Wintel to iSeries/R7
 IBM Netherlands (Nico van der Steeg)
 Hella KG Hueck & Co, 12K Users
 TCO Reduction
 IBM Germany (Adrian Schüller/Joerg Struckmeier)
 Analysis & Optimization Potential by DNA
Success Stories
 Sample DNA Cases:
 Givaudan
 Server Consolidation & Merger/Acquisition
 Demand Optimization & Server Sizing by DNA
 IBM Switzerland (Marc Leuscher)
 T-Systems / Daimler
 SLA Discussions & Infra Performance
 IBM Deutschland (Kurt Fessel)
 Fact Finding, Analysis & Optimizations by DNA
Success Stories
User Population
Where are your users located?
How many users were active
during analysis period of one
week?
IBM:
Licenses
Compliant?
Real-Life Comparison
DNA BASELINE:
Network Bandwidth Consumption Per User
30.00
8.00
7.00
25.00
20.00
Why is this Customer
scoring twice the average?
5.00
15.00
4.00
3.00
10.00
2.00
5.00
1.00
-
Demo Customer
Lowest Customer
DNA Average
Highest Customer
Server to Client
11.87
1.89
6.12
24.60
Client to Server
2.19
0.46
0.84
6.90
-
kbps - client to server
kbps - server to client
6.00
How to Optimize Network Utilization
High Before DNA
5,000
4,500
4,000
Why are Users making
Complete Backups every
5 minutes ?
Network Utilization (KBPS)
3,500
3,000
2,500
2,000
Low After DNA
1,500
1,000
500
0
7 am.
8
9
10
11
12
13
14
Typical Working Day
Demand from Normal Users
Demand from 'Heavy' Users
15
16
17
18 pm.
0
5
10
15
20
25
30
35
40
45
50
55
0
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10
15
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25
30
35
40
45
50
55
0
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10
15
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25
30
35
40
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55
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55
avg kilobits per second
4
Before DNA
3.5
70%
3
60%
2.5
50%
2
40%
1.5
30%
1
0.5
Enabled Network
Compression on the
Notes Clients
8
9
10
After DNA
11
12
% Compression
13
June 2006
14
15
Hour of the (working) Day
August 2006
16
20%
10%
0
0%
17
18
Compression Ratio
How to Reduce Network Traffic?
Bandwidth Consumption per Session
80%
Spot Unwanted System Activity
Replication topology
Excessive Replication Activity
>> use Fact Sheet to Eliminate
2,500,000
2,000,000
1,500,000
replication traffic (kb)
1,000,000
500,000
Unknown
Singapore
Teesside
Rouen
Sao Paulo
Vlaardingen
Terneuzen
Sydney
Shanghai
Sandefjord
Rotterdam
Puerto Cabello
Mexico City
Le Havre
Helsinki
Guaquil
Fujairah
Dusseldorf
Basel
Dordrecht
Amsterdam
source server location
Baranquilla
Amsterdam
Baranquilla
Botlek
Durban
Europoort
Gothenborg
Hamburg
Houston
London
Miami
Roissy
-
destination server location
Did the Project Affect our Environment?
Country
2007
Argentina
Australia
Austria
Belgium
Brazil
Canada
Chile
Columbia
Czech Republic
France
Germany
Hungary
Italy
Japan
Mexico
Monaco
Netherlands
Poland
Portugal
Puerto Rico
Romania
Singapore
Slovakia
Spain
Switzerland
United Arab Emirates
United Kingdom
USA
46
59
14
5
3
139
4
54
580
408
61
170
5
77
179
137
182
9
24
46
11
21
481
94
42
423
1,324
Total
4,598
Active Users
2005
Change
34
39
17
7
7
113
2
1
53
417
385
40
146
70
167
97
162
7
17
38
35%
51%
-18%
-29%
-57%
23%
100%
18
401
20
25
401
840
17%
20%
370%
68%
5%
58%
3,524
30%
More users
2%
39%
6%
53%
16%
10%
7%
41%
12%
29%
41%
21%
Network Bandwidth Consumption
2007
2005
Change
2,001
2,476
249
199
42
758
116
1,097
8,845
8,211
469
1,185
145
1,251
6,548
1,450
1,910
208
390
781
205
130
2,043
1,386
362
2,425
9,392
1,426
1,430
158
189
1,136
3,392
68
50
1,444
13,287
3,832
2,238
1,984
1,036
7,734
1,713
1,853
61
2,767
1,534
413
2,355
184
319
3,866
17,013
Concurrent Sessions
2007
2005
Change
40%
73%
58%
5%
-96%
-78%
71%
34
17
11
12
4
47
12
42%
-29%
57%
300%
-43%
31%
1100%
38
321
121
41
60
3
33
112
62
95
8
18
27
7
19
160
49
35
189
716
24
24
7
3
7
36
1
1
36
110
123
22
58
32
68
46
58
4
11
23
13
140
10
16
172
377
2,251
1,422
-24%
-33%
114%
-79%
-40%
21%
-15%
-15%
3%
241%
-86%
-49%
-69%
-13%
653%
13%
-37%
-45%
Consume Less Network
Despite more Activity
kbps / user
2007 2005 Change
44
42
18
40
14
5
29
46%
14%
390%
119%
10%
90%
20
15
20
8
7
29
16
37
11
10
23
16
17
19
6
4
15
9
6
7
42
37
9
27
162
30
34
50
27
32
10
56
14
15
46
18
11
9
163
40
23
6
9
13
10
20
58%
12
22
6%
192%
-2%
86%
3%
3%
65%
35%
64%
100%
64%
17%
4%
14%
91%
48%
-91%
-82%
-15%
-25%
-52%
102%
-86%
-49%
10%
-21%
-40%
-8%
166%
-90%
-58%
-73%
-28%
60%
-32%
-41%
-65%
-43%
Overall Savings
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Root Cause Analysis for Instability
Available Memory
1,800
1,600
1,400
1,200
1,000
800
600
400
200
Memory Leaks
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November
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Every hour in the past 36 days
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Detailed Shopping List for New Hardware
Two type of Domino servers to be Deployed
Worldwide: light and heavy servers.
DNA Produces detailed Sizing Parameters
TYPE 1
884015G
25R8902
73P2865
90P1305
90P1319
71P8642
73P9341
26K5098
LIGHT
8840-15Y
xSeries 346 - 2 x 3.0 Ghz 2MB CACHE, 2GB mem, 2 x 73 GB 10K & 4 x 73GB 15K, remote management
x346, Xeon 3.0GHz/800MHz, 2MB L2, 2x512MB, O/Bay U320, 625W p/s, Rack
Intel Xeon EM64T 3.0GHz/800 MHz 2MB L2 cache, Processor
2 x 512MB PC2-3200 ECC DDR2 SDRAM RDIMM Kit
IBM 73.4 GB Hot-Swap U320 10K SCSI SSL Drive
IBM 73.4 GB Hot-Swap U320 15 K SCSI SSL Drive
IBM ServeRAID 7k Adapter Option
IBM Remote Supervisor Adapter II SlimLine
IBM xSeries 625W Hot-Swap Power Supply
1
1
1
2
4
1
1
1
TYPE 2
T24RXEU
13N0712
33L5038
90P1305
90P1306
02R0988
59P2986
73P7214
HEAVY
8862-4RX
xSeries 365 - 4 x 22 Ghx, 3 GB mem, 2 x 73 GB 10K & 4 x 146GB 10K, remote management
x365, Xeon MP 2.2GHz/400MHz, 2MB, 2GB, Open Bay, 950W p/s, Rack
2.2GHz/400MHz-2MB L3 Cache Xeon Processor MP
512MB PC2100 CL2.5 ECC DDR SDRAM RDIMM
IBM 73.4 GB Hot-Swap U320 10K SCSI SSL Drive
IBM 146.8 GB Hot-Swap U320 10K SCSI SSL Drive
IBM ServeRAID-6M SCSI Controller (256MB Cache)
Remote Supervisor Adapter II
IBM 950W H/Swap Power Supply
1
3
2
2
4
1
1
1
TYPE 3
T24RXEU
13N0712
33L5038
SMTP, HUB
8862-4RX
xSeries 365 - 4 x 22 Ghx, 3 GB mem, 2 x 73 GB 10K & 4 x 73GB 15K, remote management
x365, Xeon MP 2.2GHz/400MHz, 2MB, 2GB, Open Bay, 950W p/s, Rack
2.2GHz/400MHz-2MB L3 Cache Xeon Processor MP
512MB PC2100 CL2.5 ECC DDR SDRAM RDIMM
1
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DNA ROI Examples
 Multi National
 Objective: Server Consolidation
 Scope: 25K+ Users, 300+ Locations
 DNA came with 3 Consolidation Scenarios
 Summary of Findings:
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High Number of Admins (300 should be 12)
Network Compression not Implemented (40%)
Unused Databases (up to 80%)
Overcapacity in Server Park (66%)
Excessive Demand Profiles for 600 users (1.8% of total)
Excessive Replication of System DB’s(20% total WAN Traffic)
Excessive Mail File Sizes (70% of total storage > 500 MB)
Typical Engagement & Planning
Day 1
Requirements Gathering:
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Day 8
One Day, One Administrator, One Workstation
Processing and Analysis
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Day 22
In preparation to DNA Data Collection
Scope / Focus / Information transfer
DNA Data Collection

Day 9
DNA Engagements thru IBM are
Simple, Fast, Reliable & Proven
Off-Site, performed in data warehouse at Trust Factory
TF Experts Interpret DNA Results, tailored to customer objectives
Management Briefing
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Present Findings & Recommendations to Management & Staff
Make Results Available Electronically
Requirements
Gathering
Operated as a Service;
Data collection
at customer site
Processing
and Analysis
Presentation
and Reports
scope
No software installation
7 days
2 hours
14 days
1 day
2 hours
DNA Deliverables
 Management Presentation
 DNA Analysis Results Interpreted by TF Experts
 Tailored to each Specific Customer Assignment
 Findings, Conclusions & Recommendations relevant to Scope &
Objectives
 Supporting Fact Sheets
 Pre-formatted Spreadsheets
 Actionable Facts for Follow Up Activities
 Made Available Electronically
Introduction DNA®
 DNA is Operated as a Service
¬ Customer/Partner uses DNA Collector
 Requirements:
¬ Single Workstation, Windows XP, Notes R6/R7
¬ Default Log Settings on Servers
¬ Read access on log, names, catalog, statrep
¬ No Access Needed on Applications or Mail files
 Footprint / Capacity:
¬ Unlimited Nr of Users (tested with 100K+ users)
¬ No User Interruption
¬ Fast (collection is ready within 24 hrs)
¬ No deployment of software on servers (!)
Typical Consolidation Process
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Identify Existing User & System Activities
Deployment Details & Checks
Spot Optimization Opportunities
Calculate Consolidation Potential
Identify Project Risks
Server Placement, Sizing & Shopping List
Typical Root Cause Analysis
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Identify Existing User & System Activities
Deployment Integrity Checks
Server Platform Health Checks
Spot Anomalies & Bottlenecks
Management Briefing