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CONTRACT ADMINISTRATION
Review of Delivery Methods
Forms of Compensation
The Construction Contract
Contract Administration by project phase
Project Documentation
Q+A
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The practice of professional management,
applied to the planning, design, and
construction of projects, from inception to
completion, for the purpose of controlling
time, cost, and quality.
A management approach that focuses
on the delivery of professional services.
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Implementation of the terms and
conditions of all the contracts
associated with a project, based upon
established systems, policies, and
procedures (laws, rules, and
regulations).
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To manage critical construction parameters
- Time
- Cost
- Quality
- Information
To satisfy the owner’s goals and objectives
for the project
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Traditional: Design–Bid–Build
Multiple Prime
CM at Risk
Design-Build
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OWNER
GENERAL
CONTRACTOR
DESIGNER
CONSULTANTS
SUBCONTRACTORS
SUPPLIERS
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Advantages
- Widely applicable
- Understood
- Owner retains control
- Owner “knows” the cost
prior to the start of
construction
- Others?
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Disadvantages
- Relatively slow
- Owner is liable for design
- Constructabilty issues
- Adversarial relationships
fostered
- Others?
OWNER
DESIGNER
PRIME
PRIME
PRIME
SUBS
SUBS
SUBS
CONSULTANTS
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SUPPLIERS
Advantages
- Increased Owner control
- Work easily fast-tracked
- Save GC markups
- Some states require it
- Others?
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Disadvantages
- Owner has risk of
controlling time and
coordination
- Multiple accountability for
performance
- Unknown “final” cost at
construction start
- Same Owner risks as
traditional approach
- Others?
OWNER
DESIGNER
CM at Risk
SUBS
SUBS
CONSULTANTS
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SUBS
SUPPLIERS
SUBS
Advantages
- Well-suited for fast-tracking
- Contractor (and
subcontractor) input on
design alternatives
- Better cost info
- Permits “picking” of the
builder
- Others?
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Disadvantages
- Changes of CMs
accountability after GMP
is signed
- Tempted to sign GMP
“too soon”
- Variations in procurement
methods
- Others?
OWNER
DESIGNBUILDER
DESIGN
CONSULTANTS
SUBCONTRACTORS
SUPPLIERS
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Advantages
- Accountability for project
delivery
- Reduced disputes
- Can cut time / cost
- Builder can have input to
design / constructability
- Budget established
early on
- Others?
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Disadvantages
- Early definition of the
program required
- Owner’s loss of control
during design
- Potential for quality to be
compromised
- Others?
Bid
Negotiated
Fixed Price
Reimbursable
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Different combinations are possible:
Bid
Fixed Price
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Negotiated
Reimbursable
Advantages
- Well-known
- Competitive
- Fair and transparent
- Produces “lowest” price
- Contractor assumes risk
for completion
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Disadvantages
- No consideration of any
qualification except price
- Work must be well
specified
Advantages
- “Best Value” selection
- Freedom to pick subs
- Easier choice of
alternatives
- Paying for design errors
reduced
- Others?
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Disadvantages
- Potential abuse
- May not be legal
- Requires expertise on the
part of the owner (or their
consultants)
- May not be legal
- Others?
Lump Sum
GMP, Guaranteed Maximum Price
Unit Price
Cost Plus a Fixed Fee
T&M, time and materials
Fixed
Reimbursable
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When is a reimbursable contract most
appropriate / best suitable?
- Unknown quantities of work
- Risky work
- Work that is impossible to define
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What constitutes the contract documents?
- The Agreement
- Drawings
- Specifications
- Addenda (changes issued prior to the bid)
- Modifications (changes issued after the bid)
- Any documents incorporated by reference
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Use standard forms
Use customized forms
Use a combination of both
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Advantages:
- Increase the predictability of project outcomes
- Increase the consistency of pricing
- Simplify management
- These forms are regularly updated by the entities that issue
them, to keep consistent and current with industry practice
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Most commonly used forms
- AIA, American Institute of Architects (A101, A 201, etc)
- AGC, Associated General Contractors
- CMAA, Construction Management Association of America
- DBIA, Design Build Institute of America
- Owner-specific
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When making modifications, consider:
- Seek advice of legal counsel
- Assure modifications are properly coordinated with other
project documents
- Think ahead: how will modifications be received?
- Place responsibility and authority with the party best able to
perform duties and control the risks
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Intent: to provide documents that:
- Provide contractually-specified duties
- Avoid concurrent or undefined responsibilities
- Minimize conflicts between the CM, designer, and contractor(s)
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Document A-1: agreement between the
Owner and the construction manager
Document A-2: between the owner and
the contractor
Document A-3: general conditions of the
contract
Document A-4: between the owner and
the designer
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Document CMAR-1: agreement between the
Owner and the construction manager
Document CMAR-2: between the CM and
the contractor
Document CMAR-3: general conditions of the
contract
Document CMAR-4: between the owner and
the designer
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Comparable to the CMAA Agency Series
- A101/CMa, 1992; Owner & contractor
- A201/CMa, 1992; general conditions
- B141/CMa, 1992; Owner & architect; CM as agent to the owner
- B801/CMa, 1992; Owner & CM as agent
Comparable to the CMAA At-Risk Series
- B141, 1997
- A121/CMc, 1991
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CMAA A1-A4
- 1 or more construction
contracts
- CM is the owner’s personal
agent
- The CM handles the
contract administration
- The designer handles
the design
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AIA B141, B801
- 1 or more construction
contracts
- The designer is the owner’s
principal agent
- The designer handles the
contract administration
- The designer handles
the design
The CM is employed prior to the designer(s)
The CM helps select the designer(s)
CM does a Construction Management Plan
The Owner approves the plan; the designer
may comment or suggest revisions
CM is the Owner’s principal agent; the
designer is responsible for design
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The CM and the designer agree to cooperate
The CM and the designer can rely on each
other’s work, products, and services
CM prepares cost estimates of the project
Designer has sole responsibility for design
and specifications for materials & equipment
Designer’s basic services during construction
are relatively limited
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The designer’s additional services include site
visits to become familiar with the work, review
of progress payments, design changes
resulting from changes in the project
The CM determines the contractor’s
compliance with the contract documents
The CM approves the contractor’s request for
payments
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CMAA CM at Risk
- CMs extensive professional
services during design
- Self-perform work only if
low bid, owner approves,
and a separate GMP
contract is signed
- Owner may reject GMP; CM
may continue as agent
- Owner may require
additional services after
GMP is signed
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AIA B141, A121
- CMs limited professional
services during design
- CM may self-perform work
at their own discretion
without submitting bids
- No option for owner to reject
GMP & continue CMs services
- No option for owner to require
additional services after GMP
is signed
Prior to GMP, the CM functions as the
agent of the Owner
Upon the Owner’s acceptance of the GMP,
the CM assumes the role of the GC
- Responsible for the cost of the project
- Must bid (and be low bidder) on work to be self-performed;
must sign separate contract
- Project team concept to be maintained
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If Owner rejects the GMP, the Owner
has options:
- Terminate the project “for convenience”
- Continue with the designer and CM as agents; modify
the agreements
- Procure construction services through a re-bid (or negotiation)
of the work to third parties
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General conditions of the Agency series:
details
- Responsibilities of the Owner, CM, designer, and contractor
- Site safety
- Responsibilities / duties to subcontractors and suppliers
- Owner’s right to perform work / issue separate contracts
- Monitoring time and progress of the work
- Providing a vehicle for making changes to the contract price
and time
- General conditions do not define the scope of the work!
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General conditions of the Agency series:
details
- Inspection, testing, and rejection of non-conforming work
- Procedures for progress payments, withholding payments,
and issuing final payment
- Insurance requirements for the contractor and the owner
- Avenues for contract termination: for convenience; for default
- Defining a mechanism for dispute resolution
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Take some time to review and think about:
- CM Agency
- CM at Risk
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Part of the Contract Administration phase
Important from a CA perspective
Must support, not violate, contracts
Should have Owner’s support
Ultimate goal:
- To develop a collaborative culture; a project team that relies
on each other’s strengths, and compensates for each other’s
weaknesses
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Objectives are to control:
- Time
- Cost
- Quality
- Information
- Safety
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Pre-design
Design
Procurement
Construction
Project Close-Out
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Develop the following:
- Construction Management Plan
- Project Procedures
- Management Information System
- Quality Management Plan
- Communications Procedures
- A master schedule, a milestone schedule
Identify possible project delivery methods
Manage designer selection / contract form
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Feasibility studies
Conceptual studies
Pre-design cost studies
Environmental analyses
Other items?
At this point you are establishing the foundation
for the success (or failure) of the project
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Team building / leadership development
Administration of design contract(s)
Fulfill CM contract requirements
Assist in developing contract specs
Develop contracting strategy / bid package /
contract formats
Develop the procurement plan
Prepare bid/award documents and schedule
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Develop bidders list
Bidders interest campaign
Bidder pre-qualification
Bid advertisement
Distribution of bid documents
Addenda
Pre-bid conference
Information to bidders
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Bid opening and evaluation
- Procedures
- Review
- Exceptions / Conditions / Alternatives
Notice of award
Pre-award meeting
Notice to Proceed (NTP)
Schedule and budget adjustments
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Pre-construction conference
- Attendees
- Coordination with utilities / Owners / others
- Schedule
- Submittals
Partnering
Existing conditions
Owner-furnished items
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Deliverables checklist
Permits, insurance, labor agreements, bonds
Communications
Meetings
Verify GCs procurement process
Claims mitigation / evaluation
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Review / process contract modifications
Oversee on-site safety program compliance
Administer progress payment process
Ensure as-built record drawings maintained
Fulfill reporting requirements
Ensure retention requirements are fulfilled
Other items?
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Quality Management Plan
- QA / QC roles
- Submittal procedures
- Inspection approach
Monitor compliance with the contract!
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Training
Testing / start-up
Commissioning
Pre-Final Inspection(s)
Punch lists
Final inspection
Acceptance
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As-built record drawings
Operation and maintenance manuals
Spare parts and warranties
Final permits / occupancy
Transfers of liability
Move-in planning / coordination
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Claims resolution
Contract closeout
Final payment (including retention)
Call-backs
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Why Document?
- Conformance to the contract
- Quality in construction
- Project control
- Responsive problem solving
- Resolution of disputes / claims avoidance
- Preparation for litigation
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Organization
Project Documentation
Tracking and follow-up
Software utilized
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Correspondence
- Chronological master file
- By Topic: shop drawings, RFIs, etc
- By Type: letters, memos, letters of transmittal (LOTs), emails
Meeting minutes
Telephone log / record of conversations
Project daily diary
Claims, notices of intent
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Inspector’s daily reports
Photos and video
Contract documents
- Plans and specs
- Addenda
- Notice to proceed
Submittals (shop drawings)
Test reports, clarifications, invoices
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Clarifications and changes
- Field clarification
- Requests for Information (RFIs)
- Requests for Changes
- Requests for Proposal
- Change Orders
Certified payrolls
Contractor’s progress payments
Issues Book (see next slide)
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Identify Issues as you go
- Field conflicts
- Requests for Information (RFIs)
- Clarification
- Change Orders
- Contractor problems
Keep all documentation related to the
particular issue in one place
Use notebooks with an index / numbered tabs
Copy & file documents to the tabs as you go
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Include
- Correspondence
- Notes
- Meeting minutes
- Diary pages
- Photos
- Contract details
- Specifications
- Submittals
- Etc!
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Project Diary
CMs Report
Field Books
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Pay Quantities
Contractor problems
Work performed
- Who, what, when, where
Work scheduled and not performed
As-built schedule
- Start, stop, completion
Teleconferences and meetings
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Work sequence (logic): types of restraint
- Structural
- Equipment
- Sequence mandated
- Arbitrary or contractor’s
Equipment and crew
Production
Methods of work
Job conditions
Extra work
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Field books
CMs reports
Project diary
Anything relevant!
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F-A-T
- Factual
- Accurate
- Timely
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Stick to the facts
Don’t editorialize
Let the facts speak for themselves
Try to be objective
Why is it important to be factual?
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If your documentation is not accurate, it is
not credible
Verify facts; don’t guess or assume
Don’t rely on second-hand information
Quote sources of information
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Memory fades with time
Record and document as you go
Follow-up with oral agreements and directives
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Capture images at regular intervals
Always take from a standard location
Record:
- Working conditions
- Progress as well as problems
Be sure to identify:
- Date, and where the image was taken
- What is being looked at
MBP J9627.012 VDOT IVHS-060, C502, B603
- Who took the image
Description: Pier No. 2 footing formwork
View Orientation: Southeast
Date: August 21, 1998
Photo No. 1
D. Sawyer
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Complete minutes should include:
- Date, time, and location of meeting
- List of attendees
- Minutes author
- Items of discussion should be sequentially numbered
- Agreements
- Disagreements
- Problems
- Actions and decisions
- Follow-up (action item, contact person, due date)
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Chronological file
Copy to separate files for issues and
change orders, so all files are complete
Control numbers
Document logs
Response (remember, FAT)
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Make a written record and file
Make a notation in the project diary
Following a conversation, always confirm
oral directives and agreements
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As-planned schedule
- Nail this down early, before issues arise
CPM scheduling preferred
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Review carefully and comment
- Does the schedule comply with the contract?
- Are final and interim completion dates met?
- Are key milestones shown?
- Is the Critical Path identified?
- Are activities and actions by the Owner identified?
- For major materials / items, is there time factored for
submittal/shop drawing review?
- Are the durations reasonable?
- Is the sequence logical?
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Actual as-built conditions, such as:
- Footing depth
- Pipe inverts
- Relocated utilities
Agreed constructive changes
Completion dates for structures and
sections of work
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Document log
Submittal log
Material status report
Follow-up list
Change Order log
RFI log
Issues Book
Reports
Other
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QUESTIONS?