Transcript James Del Monte PPT - JDA Professional Services, Inc.

MISSO
IT Hiring Trends
&
Interview Tips
2009
by James Del Monte CPC, CERS
JDA Professional Services, Inc.
Agenda
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Overview of JDA
Current Trends
Future Trends
Taking Personal Inventory
Packaging Your Skills
Selling Yourself 101
The Hard Questions
Questions
“ . . . Almost 100% of a manager’s success
comes from hiring and retaining good people.
Good people don’t make the difference
- they are the difference“
- James Del Monte - CERS
What JDA Does. . .
JDA Professional Services, Inc. is a Houston-based IT staffing firm
specializing in the recruitment of strategic-technical to executive-level
professionals. We provide staffing solutions through full-time, contract, and
project-based placements. Since 1981, we have been helping companies build
great IT departments while helping IT professionals find the right career
opportunities.
Full-Time Staffing
Contract /
Temporary
Staffing
JDA
Special Projects
Staffing
Value of a Professional Organization
•Leadership
•Industry/Business knowledge
•Networking Opportunities
•Friendship
Networking for Success
• On going process - not an event
• Stay in touch over the long haul
• Give first before you ask in return
• Add value first
Law of Supply and Demand
Demand
1984
Supply
1995
1989
Demand Bottomed
4Q99
4Q07
Demand
Peaked
Demand
Peaked
2Q01
12.21.
2012
4Q04
3Q03
Demand Bottomed
7.09
The demand for skilled professionals peaked 4Q07 and bottomed out 3Q 09. The
current cycle indicates that we are in recovery. In Houston good people are still
hard to find.
Labor Surplus vs. Skill Shortage
Employment Index
Employment of workers in IT Occupations
4,100,000
4,000,000
3,900,000
3,800,000
3,700,000
3,600,000
3,500,000
3,400,000
3,300,000
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3,200,000
Source: TechServe Alliance (formerly NACCB) | www.techservealliance.org
Unemployment Among IT Professionals below
National Average 9.5% or Texas 8.5%
Occupation
2Q:09
Unemployment rate
Computer and information systems managers
6.3%
Computer support specialists
7.5
Computer, automated teller, and office machine repairers
8.0
Computer programmers
3.4
Computer scientists and systems analysts
6.4
Computer software engineers
5.0
Database administrators
3.6
Network and computer systems administrators
7.2
Network systems and data communications analysts
4.2
Source: unpublished tabulations of Current Population Survey data furnished by the U.S. Bureau of Labor Statistics.
Market Shift
2009 - 2010
2004 - 2008
Candidate
Candidate
Candidate
Position
Position
Candidate
Position
Position
The job market has shifted from a Job Seeker’s Market to an Employers Market to a Combination Market. – Good People are hard to find.
CIO Survey 9.09
• 75 Houston CIO’s or IT Executives Surveyed
• 27% Hiring Entry Level in 2010
• 55% Hiring Interns or Part-Time Students
Generation Perception
• Strengths
• Weaknesses
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Connected
Networking with others
Multi-tasking
Team players – collective
action
Structured workers
Complex problem solving
Traditional values
Desire to succeed
Tech savvy
Heroic spirit
Tenacious
Catered to
Work habits
Attention span
Immediate gratification
Need for feedback
80% turn over first year
Grade inflation / abilities
No independent responsibility
Unrealistic expectation
Lack of patience
Inexperience in life skills
Gen Y
• 74% of employers say Gen Y workers expect to be
paid more
• 61% say Gen Y workers expect to have flexible
schedules
• 56% say Gen Y workers expect to be promoted within
the year
• 50% say Gen Y workers expect to have more vacation
or personal time
• 37% say Gen Y workers expect to have access to
state-of-the-art technology
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Bingham consulting professionals 2008
4 Generations
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> 46 Depression WWII
47 - 64 Baby Boomers
65 - 85 Generation X
86 - 05 Generation Y or millennial
How Work Gets Done
Off-shoring
Out-sourcing
True or False
• The person with the highest GPA gets the
interview?
• The person with the best skills gets the job?
• The best interviewer gets the job?
• The person that’s the best fit gets the job?
• Most interviewers are not professional
interviewers and are uncomfortable?
• Good preparation is key to a successful
interview?
• It is better to have experience than to know
someone?
Selling Yourself
“It is better to be prepared for an
opportunity and not have one than to have
one and not be prepared.”
– Whitney Young JR
#1 Suggestion by IT Executives
•Learn the Business
Your biggest asset? = ability to make money – this will take
constant training and upgrading – invest both time and
money in oneself. You have to INVEST in your biggest
asset! Think ROI.
Skills CIO’s Look For
Personal Inventory
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Business/Functional
Project Management
Communication - written and oral
Presentation
Problem Solving
Critical Thinking
Leadership
Organization Skills
Time Management
Attention to Detail
Learning Ability
Flexibility
Identify Examples For Each
What Makes a Successful Employee
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Showing up on time – ready to work
Attitude - positive optimistic
Aptitude being able to learn
Ability being able to perform
Doing what it takes
Plays well with others
A faithful employee is as refreshing as a cool day
in the hot summertime. Proverbs 26 13
Strengths & Weaknesses
• List your top three
• Give an example of each
• Why would this matter to me
Types of Interviews
•Biographical – resume verification.
http://www.jdapsi.com/Candidate/Articles/Default.php?Article=biographical_interview
•Functional – what do you do?
•http://www.jdapsi.com/Candidate/Articles/Default.php?Article=interviewing_techniques
•Accomplishment – what have you done?
•http://www.jdapsi.com/Candidate/Articles/Default.php?Article=5_steps_mastering_accomplishment_interview
•Behavioral – tell me about a time?
•http://www.jdapsi.com/Candidate/Articles/Default.php?Article=behavioral_interview
Tell me about yourself?
Product Definition
• 30 second introduction
 2 line summary of experience
 2 lines of career highlights
 2 lines of what you want to do next
Interview Structure Tips & Techniques
Ask not what your company can do for you but
what you can do for your company
• Prepare
 Research
 Know Yourself
 Why You
• Meet & Greet
• Seek to Understand
 Identify issues
• Sell Yourself
 Solve the problem
• Hard Questions
 Money
• Closing
 Asking for it
The Money Question
$$ The market sets the price $$
Ask and you
shall receive
Total Package
Besides money what is important to you?
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First review and history for increases
Promotions and career path
First assignment
Training and certifications
Bonuses and incentives
Benefit package – cost and coverage
Flexibility
Location
Telecommuting
Access to management
Compensation Package
Components
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Base salary
Signing bonus
Group bonus
Project bonus
Hot skill bonus
Clothing bonus
Travel bonus
Early reviews
Expense account
Company car
Stock or stock options
Retirement plans
401k
• Titles
• Office space
• Parking – bus passes van
pools
• Flexible scheduling
• Telecommuting
• Equipment
• Training/tuition
• Out of town trips
• Extra/early vacation
• Family days
• Day care
Moving the Interview Forward
Asking for the job –closing the deal
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Summary statement
What is the next step
Will you be making me an offer
I am interested in working for you
Is there any reason why you won’t be making me an
offer
Who’s Hiring
Interns & Entry Level
• List in the works
Advice from CIO’s
• Develop your personal network
• Specific technology can be learned as needed
• In the fast changing technology, knowledge, ability, skills and
habits are all combined to make a career
• Make sure that all strategic plans are tied to a technology plan
• Have personal integrity, be humble, be frank and honest
• Get technical, stay intellectual and put in more than you take out
while you are in a career building mode.
• Look for mentors to help you improve.
• Be aggressive in ways to help the business (don’t just wait for
someone to give you work).
• Half of everything you know today will be obsolete in three
years.
• Maintain a healthy balance between self, family and work.
Laugh a lot and eat your vegetables.
“May
you live in interesting times”
- Confucius
Questions
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Favorite Speaker
• Pick your favorite number from 1-9
• Multiply that number by 3
• Then add 3 to that number
• Then multiply that total by 3
• You’ll get a 2 digit or a 3 digit number
• Add the digits. Now, use your answer to find your role model
Favorite Speaker
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1. Barack Obama
2. DR Parks
3. Oprah Winfrey
4. Colin Powell
5. Bill Gates
6. W Bush
7. Jon Stewart
8. Helen Clark
9. James Del Monte
10. Einstein
701 North Post Oak Road
Suite 610
Houston, Texas 77024-3818
Phone: 713-548-5400
www.jdapsi.com
Contract and Full-time Staffing Information
Technology Staffing Specialists Consulting and Special Projects