Transcript The “Cant’s” and “Cans”

Fresno County WIB Workforce Connection
Welcome to
Staff Assisted Services
Orientation

Congratulations on taking the steps to
access the best resources to help you with
your job search!
Our Mission Statement
Workforce Connection is dedicated to providing
assistance to motivated candidates to
increase their potential value in the
marketplace and ensure that employers get
the very best person for the job.
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Fresno County WIB Workforce Connection
OVERVIEW

In order to honor our commitment to you and to
employers, we are confident that the candidates
we refer:
• Have met the requirements and expectations for
their chosen occupational path
• Have earned the Central California Work
Readiness Certification (CCWRC)
• Will succeed in a career employment opportunity
Your level of participation in this process plays an
important role in your success!
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Fresno County WIB Workforce Connection
What Are
Staff Assisted Services?
Staff Assisted Services (also referred to as Core B Services)
include:
• Use of the Resource Room computers, fax,
copy machines, telephone, library
• Attend workshops and computer classes
• Guidance through the in-depth assessment
process to help you earn the CCWRC
• Assistance with your job search
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Fresno County WIB Workforce Connection
Why Should YOU Want To
Earn The CCWRC?

The CCWRC has been adopted by 14 counties
throughout the San Joaquin Valley

It provides employers with the confidence that you
have the ability to perform the job(s) that you are
being referred to

Employers will recognize you as a prime candidate
for employment

You will be able to use it now and on future job
search opportunities in the San Joaquin Valley
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Fresno County WIB Workforce Connection
You Can Earn the CCWRC
By…

Working closely with staff to ensure that you
have fulfilled all of the requirements

Successfully completing the in-depth
assessment process that consists of two
types:
• “Hard” assessments = a computer-based job skills
analysis to determine your knowledge, skills and
abilities*
• “Soft” assessments = continuous process of
preparation to ensure you ready for the
competitive workforce
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Fresno County WIB Workforce Connection
The Purpose of
“Hard” Assessments
(CASAS, WorkKeys® & Pesco)
We want to do everything we can to help you
make good choices about your future and
gain a “competitive edge” in the job market.
The assessment process helps us:
 Identify and measure your ability to learn and perform
the tasks of the job you will be referred to

Determine if additional training services are needed to
get you to the level you want to be

Ensure that we refer top quality candidates to
prospective employers by providing the employer
confidence that the candidates referred can succeed in
the occupations they have chosen
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Fresno County WIB Workforce Connection
The Purpose of
“Soft” Assessments
“Soft” assessments consist of a continuous
process of observation and preparation in the
areas of:




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
Dependability
Timeliness
Appearance
Attitude
Communication
Interpersonal
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Fresno County WIB Workforce Connection
Assessments

(cont’d)
Once you have demonstrated
successful completion in all of the
previous areas you will receive a
Central California Work Readiness
Certificate.
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Fresno County WIB Workforce Connection
How the Results Are Used to
Find the Best Job for You

Several different components are taken into
consideration such as:
• WorkKeys® requirements – Determining whether your
scores match or are greater than WorkKeys®
requirements for the particular job/career you are
interested in
• High-wage, high-demand occupations - Identifying
occupations in Fresno County within your field of
interest
• Career ladders - Utilizing career ladders to give you a
snapshot of wage information, requirements, work
conditions, etc. for occupations you have selected
• Training - Determining training availability for your
chosen occupation, if applicable
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Fresno County WIB Workforce Connection
What if you have difficulty
meeting the CCWRC
criteria?
You can still stay on track! We can work together to:
• Develop a plan
• Review the assessments results to ensure that you understand
what areas you need to work on
• Determine training availability for your needs
• Find resources to help you improve your scores and increase
your opportunity for success

However, if you prefer not to improve your scores to meet the
requirements for your chosen occupation, we can help you look for
jobs that match your current assessed skill level
Because…
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Fresno County WIB Workforce Connection
You Will Need This…
Currently, there are
over 60,000 people
in Fresno County
looking for employment!
Our Job Is To Help You Earn It!
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Fresno County WIB Workforce Connection
What is the
“Competitive Edge”?
Having the “competitive edge” means being
equipped to compete in the current job market
by:

Successfully completing the assessment process
and earning the CCWRC

Being knowledgeable of the wide variety of jobs in
which you can excel

Actively researching and selecting occupations that
best fit your skill levels

Preparing for your interviews and creating your
“Employment Portfolio” which contains a variety of
tools that will help you stand out to prospective
employers
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Fresno County WIB Workforce Connection
You Need the
“Competitive Edge”!
Gain the “Competitive Edge” by:

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Enrolling for services and working together with
staff to prepare for the assessments and
employment
Utilizing the various services and resources
available through Workforce Connection
Making a commitment to successfully complete
the assessment process and earning the CCWRC
Utilizing the CCWRC to identify your abilities to
successfully market yourself to prospective
employers
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Fresno County WIB Workforce Connection
We Can:
We Can’t:

Measure your current skill level and
provide resources to close the gap
between your current skills and the
level required for your desired
occupation

Continue to provide services if
you do not return phone calls,
come to appointments or follow
through with assignments

If needed, direct you to additional
resources to help you meet the
CCWRC requirements

Award you the CCWRC if you
do not meet the minimum
requirements

Provide you with job leads, referrals
and job search assistance based
upon your qualifications

Get you a job or Give you the
skills or experience you don’t
have

Help you develop good job search
techniques and connect you with
resources to help you acquire new
skills

Send you to training if you don’t
meet the minimum qualifications

Provide staff assistance if you
actively stay in contact (on a biweekly basis at minimum)!

Help you succeed in your job
search if you do not actively
participate
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Fresno County WIB Workforce Connection
Are you ready for a
CAREER?
Take a look
in the MIRROR…
What do you have
to offer an
employer?
With the CCWRC You
will stand out to
Employers !
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Fresno County WIB Workforce Connection
Program Guideline
Overview
 Before you are registered to receive Workforce
Connection services you will be asked to sign the
program guidelines form. Your signature acknowledges
that you have read, understand and agree to comply
with the program guidelines.
 The following guidelines are extremely important to
your success.
 We have found that if you know what is expected of you
before enrolling in this program, you are able to make
the best use of the services to successfully obtain your
career goals.
 You must play a very active role in order to realize your
success.
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Fresno County WIB Workforce Connection
Workforce Connection
Program Guidelines
1. Workforce Connection is a federally funded program
under the Workforce Investment Act (WIA) and all
services are offered free of cost to you. WIA is not an
entitlement program and all WIA eligibility requirements
must be met. Services are provided based upon
individual need and availability of funds.
2. We offer Staff Assisted job search and Supportive
Services specific to your needs when you enroll into
WIA activities. However, we must ensure that all
community resources have been explored and
exhausted and that an eligibility determination has been
completed and approved.
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Fresno County WIB Workforce Connection
3.
All services are based on individual needs and will
assist you in obtaining and/or retaining regular fulltime employment.
4.
Call ahead to schedule a meeting with your
ERS/BAS. Your ERS/BAS may not be available if
you come in without an appointment.
5.
You are required to keep your ERS/BAS informed if
there are any changes in your address, phone
number, and/or e-mail.
6.
Upon being awarded the CCWRC, your ERS/BAS
will contact you twice within the following 12 week
period. If you do not respond, you will be
immediately exited from the program and will not
be eligible for additional services.
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Fresno County WIB Workforce Connection
7. You are encouraged to continue to use the Resource
Room at any of our One Stop locations for job search
assistance at any time.
8. Should you become employed, either through your own
efforts or with our assistance, you must provide
employment information to your ERS/BAS immediately.
9. Workforce Connection is mandated under WIA to followup with you for 12 months after employment begins. As
such, you or your employer will receive follow-up calls
from Workforce Connection staff.
10. All information provided at any level will be treated with
confidentiality.
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Fresno County WIB Workforce Connection
11. If you are recommended vocational training you will
be required to participate in a formal scholarship
interview to determine if you will be awarded a
training scholarship.
12. Please understand that in order for us to
appropriately prepare you for employment, you
may be asked to attend a workshop at no cost to
you.
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Fresno County WIB Workforce Connection
Where do you go from here?

Now you have an important decision to make.
Workforce Connection has many excellent services
for you if you are serious and ready to work!

If you are confident that you are ready to proceed you
will be scheduled for an eligibility appointment.

If you are not ready to make the kind of commitment
necessary to obtain and retain full-time employment,
we can refer you to other resources that may be
more in line with your future plans.
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Fresno County WIB Workforce Connection
WANT TO BE AHEAD OF
THE COMPETITION?
Earn this certificate and present it at your next interview!
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