Transcript Supplier Diversity Overview

Supplier Diversity
Collaboration
November 5, 2014
Teresa LeFevre
VP Supplier Diversity
Supplier Diversity
Agenda
• Introduction & Comerica Overview
• Stages of Collaboration
• Collaborating with Internal Teams
• Collaborating with External Organizations
• Wrap-Up
• Q&A
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Supplier Diversity
Introduction
• 19 years of supplier diversity/procurement experience
• Automotive OEM, Tier 1 and Financial Services
• Certified professional of supplier diversity (CPSD)
through the Institute for Supply Management.
• Community Involvement:
− Board member - Asia Pacific American Chamber of
Commerce, Troy, MI
− Board member - Council of Supplier Diversity Professionals,
Metro Detroit
− Board member - Dominican Literacy Center, Detroit, MI
− Advisory board member for Net Impact, San Francisco, CA
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Supplier Diversity
About Comerica
• Comerica Incorporated (NYSE: CMA) is a financial services company
headquartered in Dallas, Texas, and strategically aligned by the
Business Bank, the Retail Bank, and Wealth Management. Comerica’s
nearly 9,000 colleagues focus on relationships, and helping people and
businesses be successful. In addition to Texas, Comerica Bank
locations can be found in Arizona, California, Florida and Michigan,
with select businesses operating in several other states, as well as in
Canada and Mexico. Comerica reported total assets of $68.9 billion at
September 30, 2014.
• Fast Facts on Comerica:
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22nd largest U.S. financial holding company (as of 6/30/14)
Located in seven of the 10 largest cities in the U.S., namely Los Angeles,
Houston, Phoenix, San Antonio, San Diego, Dallas, and San Jose
#1 among top 25 companies for supplier diversity by Hispanic Business Magazine
#1 pre-paid commercial card issuer
481 offices (as of 9/30/14)
11th largest C&I lender in the U.S. (as of 12/31/13)
Among the top 10 Ex-Im Bank working capital lenders
Supplier Diversity
Comerica Supplier Diversity Program
• Comerica has had an award winning supplier
diversity program for more than 20 years
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
Women’s Business Council-Great Lakes – 2014
Best in Class for Supplier Diversity
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MMSDC’s - Corporation of the Year - 10 times
since 1993
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DiversityInc’s - Top 10 Regional Companies #1 in 2011, #3 in 2012 & 2013
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Hispanic Business - Top 25 Companies for
Supplier Diversity - #1 three times since 2008
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Black Enterprise - 40 Best Companies for
Diversity – 2011, 2012
Supplier Diversity
Our Core Values
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Supplier Diversity
Collaboration – Definition #1
Definition #1: “To work with another person or group in order to achieve
or do something”
Collaborative Levels
High
Collaboration
Cooperation
Level of
Purpose
or Goal
Coordination
Communication
Conversation
Low
Low
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Level of Commitment
David Coleman - ©2012 Collaborative Strategies
High
Supplier Diversity
Keys for Successful Collaboration
• Standard Best in Class Rules Apply:
 Commitment from the top of the organization
 Clear business case established for supplier
diversity
 Supplier diversity goals included in performance
objectives
 Supplier diversity included in the procurement
process
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Supplier Diversity
Internal - MSIs
• Market Segmentation Initiative Teams (MSIs):
Comerica colleagues, mostly lenders or banking center
managers; external facing; focused on establishing
Comerica as the bank of choice for their specific market
segment (African American, Hispanic, Asian, Middle
Eastern, Women, Veteran, LGBT)
• Win/Win
 MSI Team - Receives access to potential new
customers (direct connection to revenue generation)
 Supplier Diversity - Gets additional source of funding
and other support for supplier diversity efforts
Definition #1: Work Together to Achieve a Goal
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Supplier Diversity
Internal - Procurement
• Procurement Team: Comerica and Accenture team
members focused on sourcing activities.
 Supplier diversity goals are included in the buyer’s
performance objectives
 Buyers understand the business case for supplier
diversity
 Supplier diversity is included in the sourcing process
 Procurement team members support supplier
diversity trade fairs, networking events and
matchmakers
Definition #1: Work Together to Achieve a Goal
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Supplier Diversity
Collaboration
Definition
#1
Collaboration
Collaboration–––Definition
Definition#2
#1
Definition #2: “To cooperate with an agency or
instrumentality with which one is not immediately connected”
Retail
Banking
Business
Banking
Wealth
Management
Administration
Service Co. P
Finance
Legal
HR
• Some organizational structures (maybe all) can
create adversarial conditions for decision making
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Supplier Diversity
Internal – IT, Finance, Legal, HR, Ops
• Information Services
• Business Services Group
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Procurement
Real Estate & Security
• Enterprise Payments Group
• Lending & Trade Services
Diversity Spend
by Division
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Supplier Diversity
Keys to Success for Definition #2
• Include Key Leaders on the Supplier Diversity Advisory
Council (they become advocates & partners)
• Road Shows – increase Diversity IQ, firmly establish
business case
• Interdepartmental “recon” – learn about each groups’
specific needs
• Reward & Recognize!
• Eliminate “us versus them” mindset; establish true
collaboration
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Supplier Diversity
External – Advocacy Organizations
 Examples of Comerica Board participation:
Michigan Minority
Supplier Development
Council
Dallas/Fort Worth Minority
Supplier Development
Council
Women’s Business
Enterprise Council – Great
Lakes
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Michigan Hispanic
Chamber of Commerce
Asia Pacific American
Chamber of Commerce
National Association of Women
Business Owners
 Increased insight into advocacy organization’s
strategic goals & objectives
 Opportunities to engage with other corporate
executives on Diversity
 Increased personal ownership and
commitment through board responsibilities
Supplier Diversity
Wrap-Up
Key Take-Aways
• Collaboration is a process that goes from Conversation
to Collaboration
• Successful collaboration requires shared commitment to
a common goal
• Engage key stakeholders, make them a part of the
solution
• Reward & Recognize!
• Increase executive ownership through board
participation
• Eliminate “us versus them” mindset; establish true
collaboration
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Supplier Diversity
Thank you!
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Supplier Diversity
Appendix
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Supplier Diversity
Supplier Diversity - Recent highlights
Michigan & Texas
• Comerica has been nominated for Corporation of
the Year for the Michigan and Houston Minority
Supplier Development Councils.
• Comerica is partnering with the Women’s Business
Enterprise Council – Great Lakes on a series of
webinars: “Women & Wealth, 10 Steps to Financial
Security” in August, “Fraud Prevention” in October
and “Bridging the Gap between Start up and 2nd
Stage Business” in November.
• Comerica and the regional minority supplier
development councils co-hosted a Practical Lean
Workshop presented by Michael Roberts, Senior
Vice President of Continuous Improvement on
September 11th in Detroit and on October 16th in
Dallas.
• Comerica participated in the 14th Annual Women’s
Business Conference in Novi, MI September 2930th and was recognized by the Women’s Business
Enterprise Council – Great Lakes with a “Best In
Class” award during the inaugural Excellence in
Supplier Diversity Awards.
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Supplier Diversity
Supplier Diversity - Recent Highlights
California:
 Comerica hosted a minority business networking event in
San Jose, CA on August 13th with The Greenlining Institute.
Five of our supplier partners have agreed to participate
with us and meet with MBEs to discuss potential
opportunities.
 Comerica supported the Western Regional Minority
Supplier Development Council 2014 EXPO on August 14th
in Santa Clara, CA and along with Accenture, met with 19
California based MBEs.
Supplier Diversity
Supplier Diversity Advisory Council
Business Services Group (Executive Sponsor)
Procurement
Supplier Diversity
Procurement
Finance
 Ad Hoc Members:
Accenture (sourcing partner)
CBRE (facilities partner)
Real Estate & Security
Service Company (operations)
Human Resources
Retail Banking
Wealth Management
Business Bank
Business Affairs
Corporate Marketing
Corporate Legal
Public Affairs
Supplier Diversity
Role of SDAC Members
•
Ensure Corporate adherence to the current supplier diversity policies and
objectives.
•
Ensure that Comerica is accessible to Minority- and Woman-owned
Business Enterprises (MWBE’s).
•
Conduct periodic reviews of the Supplier Diversity policy, procedures and
progress.
•
Assimilate additional/alternative policy statements as deemed appropriate.
•
Ensure that the Supplier Diversity objectives are specific and attainable,
thereby maximizing departmental accountability.
•
Stress MWBE utilization in the development of annual departmental
purchasing/contracting plans.
•
Assist in identification and recruitment of MWBE’s.
•
Encourage and nurture customer relationships with MWBE’s.
Supplier Diversity
Supplier Diversity