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American Public Human Services Association NAPIPM Annual Education Conference San Diego, CA – August 18, 2014 Influence. Build. Connect. © American Public Human Services Association. All rights reserved. Our Association Profile Voluntary Membership Organization of Top Level Human Service Leaders Across the Nation Governed by Volunteer Board NAPIPM and 8 Other Affiliates Representing the Human Services Spectrum – All Under One 501(c)(3) About 25 Staff Partners with a shared vision Mission, Vision and Strategic Goals • Better, healthier lives for children, adults, families and communities Vision Mission Goals • APHSA pursues excellence in health and human services by supporting state and local agencies, informing policymakers, and working with our partners to drive innovative, integrated and efficient solutions in policy and practice • To be the voice and credible broker for the health and human service fields • To provide a high level of support to our members, establish and maintain high standards for our field and help agencies improve their performance • To achieve operational excellence as an association in our own right Our Value Proposition With and through our membership we will Influence • integrated, outcome-focused policy and practice that best positions our members to positively impact the lives of the people served and meet the expectations of taxpayers Build • knowledge by advancing and sharing state and local innovations and evidence-informed practices that strengthen our members work and help them achieve real results Connect • members with each other, with key partners and with national experts to collectively leverage transformation at local, state and national levels Delivering on Our Value Proposition With and through our members we Set the Course Modernize Approaches Leverage Expertise • By advancing Pathways, a comprehensive policy and practice agenda • By introducing new ideas and urging Innovation Demonstrations • Through a 21st Century Business Model • With a focus on organizational effectiveness • By maximizing use of technology and data • Of each Affiliate • By entering into transformational partnerships • By elevating state and local innovations Pathways: Our Framework for Transformation This transformed human services system will . . . • Be person/family-centered, outcomes-focused • Be cost-effective and will achieve better results at lower cost • Be integrated and aligned – the right service at the right time • Use modern business models and customer interfaces • Have flexible funding that supports/incentivizes these goals • Be creative and innovative, not risk-averse • Maximize use of data sharing and data analytics • Be accountable for results that matter – not process outputs © American Public Human Services Association. All rights reserved. Pathways’ Four Outcome/ Impact Areas © American Public Human Services Association. All rights reserved. The Human Services Value Curve Antonio M. Oftelie. The Pursuit of Outcomes: Leadership Lessons and Insights on Transforming Human Services: A Report from the 2011 Human Services Summit on the Campus of Harvard University. Leadership for a Networked World. 2011. Transformation in action OUR KEY INITIATIVES AND 2014 FOCUS AREAS © American Public Human Services Association. All rights reserved. Standing up Innovation Demonstrations • New or existing initiatives that can be scaled up or replicated • Opportunities through public policy channels (Congress or Administration) or through private and philanthropic partners • Concrete solutions to our challenges – creating, learning, improving, solving • Telling the story of members’ innovation successes now under way • Taking advantage of federal opportunities: SNAP E&T Pilots (new funding) Disconnected Youth pilots (existing funded, braided/blended) Pay for Success pilots (new funding) © American Public Human Services Association. All rights reserved. Exploring New Knowledge & Solutions • • • © American Public Human Services Association. All rights reserved. Application of emerging science – executive functioning, early brain development, behavioral economics Continued focus on alternative financing, evidence-informed practices and accountability Tools for transformative leaders Making a Collective Impact • • • • © American Public Human Services Association. All rights reserved. National Workgroup on Integration Human Services Transformation Roundtables Strengthened partnerships with sister associations Widening circle of strong connections with federal partners 2014 National Policy Priorities and Initiatives • Through NWI, extension of A-87 cost allocation exception • Strategy for child welfare practice and finance alignment • Implementation and regulations – Farm bill, CCDF, EBT usage, third round of CFSRs • FNS – SNAP Integration Project • TANF administrative issues and reauthorization • CCDBG Reauthorization • “NEICE” – electronic connection of Interstate Compact of the Placement of Children (ICPC) across states © American Public Human Services Association. All rights reserved. SNAP Reauthorization – Feb. 2014 •Raised LIHEAP trigger for SUA to $20; many states are “filling the gap” with their own funds •Use of NDNH data base required •Restricts federal funds in recruitment activities; no ads on TV, radio, billboards; no outreach to foreign governments •States must show how prohibited categories will not receive benefits (illegal immigrants, lottery winners, deceased, etc.) •Variety of other administrative changes and impacts •Some issues still concern the House – hearing last month © American Public Human Services Association. All rights reserved. SNAP Reauthorization – E&T Pilots • Authorizes E&T pilot projects to identify best practices • Purpose is to raise the number of work registrants who obtain unsubsidized employment; increase earned income; reduce dependence on public assistance • Variety of models allowed: similar to TANF; emphasizing incentives; or combination • $200M for up to 10 pilots; wraparound services allowed • APHSA urges a variety of proposals © American Public Human Services Association. All rights reserved. NAPIPM’s Many Opportunities … • SNAP E&T Pilots – impacts, cost, long-term customer outcomes • Disconnected Youth pilots – blended and braiding funding built around specific outcomes • Pay for Success (PFS) pilots – how interventions will result in impacts; return on investment (ROI) calculations • Other PFS work already under way – evidence of success • Spotlight now on evidence-based results: what data, how collected, what’s practical, what’s convincing to policymakers? • Data analytics – what is it telling us now, and how can its applications be expanded? © American Public Human Services Association. All rights reserved. NAPIPM’s Many Opportunities … • Human services: at a crossroads of opportunity but must greatly increase its ability to measure, demonstrate, and convince others of sustainable outcomes and ROI • Legacy of excellent compliance metrics (accuracy, timeliness, financial accountability): positions us to move into new phase of validating long-term, positive changes to those we serve • NAPIPM members know this territory – your experience, judgment, and wisdom are needed! © American Public Human Services Association. All rights reserved. For more information … Visit www.aphsa.org © American Public Human Services Association. All rights reserved.