Transcript TutorsEdge

Welcome To Elluminate Live! ®
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Agenda
• Introductions
• Applications in Higher Ed - Customers
• LMS integration
• Elluminate Live!
• Pricing / Hosting Options
• Questions
Your Elluminate Team!
• John Repetto – Enterprise Sales Manager
• Zemina Hasham - Elluminate Senior Director,
Customer Services
• Shannon Autrey - Elluminate Customer Advocate
Who is Elluminate?
Elluminate is a leading provider
of live eLearning and real-time web
Collaboration with a core focus in
Education
Elluminate Interface
Raise
Hand
Send
Message
Talk
Polling
Whiteboard Tools
Elluminate Mac Interface
Raise
Hand
Send
Message
Talk
Polling
Whiteboard Tools
Higher Ed Applications
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Direct Instruction
– One-to-one / One-to-many
Instructor Office Hours
Remote Guest Speakers
Cohort Groups
Research Initiatives
Faculty Meetings
Project Management Groups
Professional Development
Tutoring / Counseling
Leverage Specialized Teachers
Blended Learning
Marketing Academic Programs
Learning Object Repository Development
State Agencies / Consortiums
• Florida Department of Education
• Florida Distance Learning Consortium
• Sunshine Connections
• Alabama Department of Education
• Georgia Department of Education
• Louisiana Board of Regents
• Georgia Board of Regents
• Southern Regional Education Board
• HELP Team (Hurricane Education Leadership
Project)
• Ask a Tutor Pilot with FCCJ
Higher Ed Customers in Florida
• Florida Distance Learning
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Consortium
Edison College
Florida A&M University
Florida Community College
of Jacksonville
Florida State University
Manatee Community College
Nova Southeastern
University
Florida Foreign Language
Association
• Okaloosa-Walton College
• University of Florida
• University of Central Florida
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(FLARE)
University of Miami
University of South Florida
University of West Florida
University of North Florida
Brevard Community College
Seminole Community
College
Customer Advocate
Program
What I do:
How I do it:
• Help guarantee success• Learn all about YOUR
• Ensure successful
rollout
• Ensure successful
implementation
• Offer application ideas
• Provide resources for
support and service
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school and uses
Tips & Tricks Sessions
1 on 1 training for
administrators
Customized training for
users
Available for specific needs
L-Tech Support Lab
@ Okaloosa Walton College
• One stop source for learning & support for ALL
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technologies
Can join from office OR home
Application Share often used to provide
instruction
Breakout Rooms for individual attention when
several people show up
Advertise in weekly newsletter
Accessed by all faculty using ANY learning
technology
Elluminate’s Integration to
Blackboard Learning System –
CE and Vista Enterprise
Elluminate Integrations
• Include:
– Blackboard
• Learning Management System – Enterprise, CE, Vista
– Moodle
– Sakai*
– Angel*
Elluminate PowerLink Features
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Integration to Blackboard Learning System – CE 6/Vista 4
Enterprise (formerly known as WebCT)
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Elluminate PowerLink features include:
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Integration with Course Tools, Learning Modules and Organizers
Users are authenticated from the Blackboard database
Provides all users access to Elluminate Live!
Session creation by instructors and teaching assistants
Display list and modify scheduled sessions
Launch of sessions by all
Ability for instructors to record sessions
Playback of recorded sessions by all
Access to users outside of Blackboard
Let’s see a demonstration
Using Blackboard and Elluminate
Together
• Scheduled Classes
– Capture the essence of face to face teacher/student
interaction in an online format
• Virtual Office Hours
– Teachers, professors, teaching assistants can create office
hours for students
– Can help students even while they are not able to be
physically be in a certain place
• Guest Lecturers
– Instructors can invite guest lectures to their sessions
Using Blackboard and Elluminate
Together
• Group Collaboration
– Small groups who can’t be physically together and come
together virtually
– Work on documents, presentations, spreadsheets
– Discuss and collaborate on group projects
• Recorded Learning Objects
– Record live classes or small tutorials that students can
access at any time
Product Design
• Core philosophy: No User Left Behind™
– Low bandwidth support (28.8 kbps to LAN)
– Multiple platform (Windows, Mac, Linux, Solaris)
– ADA Compliance and Accessibility
• Highest Quality of Experience
– Managed by the CCF
(Collaborative Communication Framework)
– Dynamic and engaging experience
– Transparent Technology
Essentials
Session Management
• Activity Indicators
• Participant Management
– Permission granting
– Hand raising with queue
– Participant sort
– Auto hand raise at entry
– Multiple moderators
– Moderator control
– Emoticons
Essentials
User Profiles
• Users can create a profile to be locally stored and
shared with others in the session
• Permission based, moderator controlled
• Attendees can save each others profiles and can
send an email from within the session
• Allows communities to develop naturally
• Available during recording playback as well
Essentials
Chat
• Permission based public & private messages
• Moderator can choose to view private
messages
• Add clickable URL links
• Users can:
– Save chat text
– Send graphical emoticons
– Filter messages
– Time-stamp messages
Engage and Interact
Polling
• Instant feedback and comprehension check
– Multiples Choice, Yes/No, Class Pace
• Publish polling results to a new whiteboard
screen for all attendees to view
• Lock poll responses
– Participants cannot change their responses
• Individual polls can be conducted per breakout
room
Essentials
Audio
• Crystal clear VOIP with the ability for 1-6
simultaneous talkers
• Automatic volume level control
– Keeps volume at a consistent and optimal level
– Automatic peak limiting and automatic gain control
• Moderator can mute/unmute a talker's speakers
• Dynamically accelerated audio playback
• Compensates for Internet delays
Essentials
Whiteboard
• Flexible Presentation of Content
– Import PowerPoint, PDF,
OpenOffice, and clipart
– Clickable URL Links
• Powerful Whiteboard Tools
– Whiteboard drawing tools
– Dynamic objects
– Save, print, or protect slides
• Facilitates Dynamic Learning
– Real-time, tracking laser-pointer
– Customizable clip-art collection
Active Content
Application Sharing
• Share applications, region of or entire desktop
– Preview what is being shared
– Markup for annotation, retention and discussion
• Take remote desktop control
– Password protected
– Send keystroke combinations to remote machine
• Mini controller for continuous session awareness
• ESP Activity Indicators
• Scaleable to screen size
• Hot keys for quick control
Active Content
Presentation Mode
• Puts participants into a full-screen mode
– Whiteboard or Application Sharing
– Users will only see the content area
• Users can close out of Presentation Mode and
return to the default view
Active Content
Web Tour
• Synchronized Web Surfing
– Tour guide functionality can be passed to
other moderators
• Participants can interact independently with
content
• URL can be “published” to chat window
• Embedded browser window
Active Content
Streaming Video
• Moderators initiate streaming video playback
• Moderators can view the status of downloads
• Download managed by CCF in the background
• Ability to load and playback multimedia
– Mpeg, QuickTime, Flash, .M4V (Podcasts)
Active Content
Live Video
• Adjust image quality and video size
– 160x120, 320x240 and 640x480
• Snapshot picture and automatically
place it on the whiteboard
• “Preview” or “Transmit” video
• Bandwidth managed by CCF
• Video Support for:
– High-end camera (Camcorders)
– Compressed video
– Direct X video
Engage and Interact
Breakout Rooms
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Individual student / small group work
– Full featured rooms in a private
environment
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Moderator can:
– Create rooms on the fly
– Move freely from room to room
– Move content
– Rename breakout rooms
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Automatic distribution of attendees
into breakout groups
– Randomize by number of rooms
or number of participants / room
Engage and Interact
Timer
• Notifies the attendees of the length
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of activities
Initiated by moderators
Show to Everyone or To
Moderators Only
– Timers will show in breakout
rooms
Counts up or down
Visible and/or audible alarm on
timer expiration
Pause-Restart-adjust time
Engage and Interact
Synchronized Notes
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Take notes during session in
separate window
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Notes automatically saved
on participant’s computer
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During recording playback,
notes are played back insynch
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Notes can be
edited/enhanced after the
session (during playback)
– Can be used to prepare Text
transcripts after the session
Engage and Interact
File Transfer
• Permission Based. Privilege can be given to
participants
• Transferred during recording playback
• Can choose to prompt users of transfer
Engage and Interact
Graphic Calculator + Math Symbols
• Can be moderator controlled
or individually controlled
• Shared versus private
mode
• X and Y intercepts
Engage and Interact
Quiz Manager
• Quiz Manager
– Test student understanding
• Formal (Unit exams)
• Informal (Comprehension)
– Access class summary or individual quiz statistics
– Load and store quizzes or quiz results
– Create quiz on the fly
Social Networking
Social Software to Build a Community
Interactive Recordings
• Absent participants never miss a session
• Indexed recordings based on session activities
• Share, save and interact with user profile, even send
them email while watching the recording
• Web Tours and File Transfers happen during a
recording at the right time
• Ability to save/print public text messages,
presentations
• Pause, forward, rewind or navigate to any
location in recording
Engage and Interact
Recordings
• Retain all live session interaction
– Files Transfer, Synchronized Notes, Application
Sharing, Web Tours and more!
• Playback Navigation
• Indexed based on session actions
– Indices based on session actions
– Searchable indices
– Compact native format
Elluminate Publish!
(Create portable, reusable learning content!!)
Audio Podcast Elluminate
– Create audio podcasts in just seconds from any recorded
Elluminate Live session.
– Store in your content management system, portal, or
website.
– Distribute by email or even publish to iTunes.
Elluminate Unplugged! Recordings
– Experience the rich interactivity of an Elluminate Live! when
you are NOT connected to the internet.
– Create Unplugged recordings in native format to post on a
web server, email, or distribute on CD.
– Anyone can view the recording – even if they’ve never been
in Podcaster
Elluminate(2008)
Live.
Video
Accessibility
ADA Compliance
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Closed Captioning
– Permission based, can have multiple users providing
Closed Captioning
– “Preferred Source” and font
• Screen Reader Support (JAWS, Narrator…)
– Java Accessibility Bridge
• Keyboard shortcut and mnemonics
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Scalable whiteboard, Chat, and Application Sharing
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After-session transcription using Notes
Elluminate Live – Pricing Options
• Elluminate Live is sold by concurrent
seats for:
– Perpetual: One time license fee then you own the technology
forever. Maintenance is fixed at 18% of your purchase price.
– Annual Server: Elluminate Live installed on client’s server.
– Annual ASP: Elluminate Live installed on Elluminate’s server.
– Price includes all upgrades and 24x7 technical support.
• State Options – Concurrent or FTE
– Unlimited pricing per institution.
– Statewide purchase (all schools unlimited).
– Cumulative Pricing - Pricing for each individual order will be
based on the ending tier.
– Customized pricing, or flat discount.
Competitive Advantages
• Award-winning, High Quality VOIP
– Option for up to six simultaneous microphones
– Dynamically Accelerated Audio
– Audio Buffering
• Superior Bandwidth Management
– Exceptional performance in varying bandwidth
environments as low as 28.8K
• No User Left Behind
– Low Bandwidth and Multiple Platform Support
– Support of the Americans with Disabilities Act
(ADA)
Competitive Advantages
Focus on Education and Training
– Free online training
http://www.elluminate.com/support/training/
– Mini videos and user guides
http://www.elluminate.com/support/docs/8.0/moderator.jsp
– Customer Advocate Role
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Support
– Outstanding, responsive “24x7”customer service.
– Local presence, U.S. Headquarters in Ft. Lauderdale
along with ESM and CA.
• Simple easy to use interface
– Everything is built it
– Same interface for Moderator and Participants
– Full Moderator access & control
Three for FREE!
Get your 3 seat, Elluminate room at
http://www.elluminate.com/vroom/
No cost. No time limit. Sign up Now!
Pre/Post Session Admin
• Elluminate Administration Tools
– Set up individual meetings
– Repeating, scheduled sessions
– Single-Click email notification
• Automatically add to Outlook Calendar
• Web Link Access
– Via Email, Web Page, or Instant Message
• Integrates seamlessly with most LMS
– Access Elluminate Live! by clicking a link
on a Web page or in an email
The Elluminati User Group
• Monthly Live Sessions
– Features how our customers are
using Elluminate and provides
practical information
• Online Community
– Features discussion boards, library
of resources, meeting room,
calendar of events, list serves, etc.
– Register at
http://home.learningtimes.net/elluminate
Minimum System Requirements
Windows Client
– Windows 2000 / XP / Vista
– Pentium III 500 MHz Processor
– 256MB RAM
– 20 MB free disk space
– 28.8 kbps Internet connection
– Soundcard with speakers and microphone
or headset
Minimum System Requirements
Mac Client
– Mac OS X 10.2.8 / 10.3.9 / 10.4
– G3, G4, G5, or Intel Processor
– 256 MB RAM
– 20 MB free disk space
– 28.8 kbps Internet connection
– Microphone (internal, USB, or iSight)
Minimum Server Requirements
• Supported Operating Systems
– Windows 2000 or 2003 Server
– Mac OS X 10.4 or OS X Server
– Solaris 10 (SPARC or X86)
– RedHat Enterprise Linux v4 for X86
– Novell SUSE Linux Enterprise
(SLES9 and 10)
Minimum Server Requirements
• Server Requirements
(100 Concurrent Users)
– 1.2 GHz Pentium 3 (Windows, Linux, Solaris)
– 2 GHz (Mac OS X and Mac OS X Server)
– 750 MHz UltraSPARC II (Solaris)
– Static IP address with 4 Mbps outbound
bandwidth
– 512 MB of RAM plus OS Requirements
– 400 MB of free disk space