Transcript Slide 1

Human Resources
Management
Chapter 11
11-1
Chapter 11 Objectives
After studying this chapter, you will be able to:
• Identify four contemporary staffing challenges
and explain the process of planning for a
company’s staffing needs.
• Discuss the challenges and advantages of a
diverse workforce and identify five major
dimensions of workforce diversity.
• Describe the three phases involved in managing
the employment lifecycle.
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Chapter 11 Objectives Cont.
• Explain the steps used to develop and evaluate
employees.
• Describe the major elements of employee
compensation.
• Identify the most significant categories of
employee benefits and services.
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Keeping Pace with Today’s
Workplace
Attracting
Developing
Supporting
Motivation
Training
Compensation
Evaluation
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Contemporary Staffing
Challenges
Aligning the
Workforce
Fostering
Employee
Loyalty
Monitoring
Workloads &
Avoiding Burnout
Managing Work
Life Balance
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Functions of the Human
Resources Department
Planning for Staffing Needs
Managing a Diverse Workforce
Managing the Employment
Lifecycle
Developing and Evaluating
Administering Employee
Compensation
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Planning for Staffing Needs
Forecasting
From
Busines
s Plan
Estimate
Demand for
Employees
Estimate
Supply of
Employees
Evaluating Job Requirements
Perform
Job Analysis
Write Job
Descriptions
Write Job
Specifications
To
Hiring
Proces
s
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Forecasting Demand
1.
2.
3.
4.
5.
6.
Forecasted Sales Revenues
Expected Turnover Rate
Current Workforce Skill Level
Impending Strategic Decision
Changes in Technology
Company’s Current and Projected
Financial Status
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©2007 Prentice Hall
Forecasting Supply
Succession
Planning
Employee
Retention
Contingent
Employees
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©2007 Prentice Hall
Evaluating Job Requirements
Job
Analysis
Job
Job
Description Specification
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©2007 Prentice Hall
Alternative Work
Arrangements
Flextime
Telecommuting
Job Sharing
Flexible Career
Paths
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Managing a Diverse Workforce
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Generations in the Workplace
Generation
Traditionalist
Range of birth years
1925 – 1945
Baby Boomers
1946 – 1964
Generation X
1965 – 1980
Generation Y
1981 – 1995
Generation Z
1996 – .........
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Managing a Diverse Workforce
Sexism: Discrimination on the basis of gender
Glass Ceiling: An invisible barrier that can be
attributed to subtle discrimination keeping
women and minorities out of the top positions
in business
Sexual Harassment: Unwelcome sexual
advances, request for sexual favors, or other
verbal or physical conduct of a sexual nature
within the workplace
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Managing a Diverse Workforce
Diversity Initiatives: Programs and policies that help
companies support diverse workforces and markets
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Recruiting Employees
Internal
Searches
Employment
Agencies
Trade Shows
Newspaper Ads
Internet Ads
Union Halls
Colleges
Headhunters
Referrals
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©2007 Prentice Hall
The Recruiting Process
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Terminating Employees
• Termination:
permanently laying off
employees because of
cutbacks or firing
employees for poor
performance
• Layoffs: termination of
employees for
economic or business
reasons unrelated to
employee performance
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Retiring Employees
Worker Buyouts: Distributions of
financial incentives to employees
who voluntarily depart; usually
undertaken in order to reduce the
payroll.
Mandatory Retirement: Required
dismissal of an employee who
reaches a certain age.
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Developing and Evaluating
Employees
• Appraising Employee Performance
• Training and Developing Employees
• Promoting and Reassigning Employees
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Appraising Employee Performance
• How do employees know whether they are
doing a good job?
• How can they improve
their performance?
• What new skills
should they learn?
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Appraising Employee Performance
Performance Appraisals: Periodic evaluations
of employees’ work according to specific criteria.
Electronic Performance Monitoring (EPM):
Real-time, computer-based evaluation of
employee performance.
360-degree review: A multidimensional review
in which a person is given feedback from
subordinates, peers, superiors, and possibly
outside stakeholders such as customers and
business partners.
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Training and Development
Orientation Programs: Sessions or procedures
for acclimating new employees to the organization.
Training: Forms of employee development continue
throughout the employee’s career in most cases.
Skills Inventory: A list of the skills a company
needs from its workforce, along with the specific skills
that the individual employees currently possess.
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©2007 Prentice Hall
Promoting and Reassigning
Employees
“Promote from within“
policy
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Administering Employee
Compensation
Wages
Hourly
Workers
Benefits
Pay Scale
Salaries
Corporate
Executives
Bonuses
Benefits
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Incentive Programs
Bonuses
Gain Sharing
Commissions
Pay for
Performance
Profit Sharing
Knowledge-Based
Pay
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Incentive Programs
Bonus: A cash payment, in addition to
regular wage or salary, that serves as a
reward for achievement.
Commissions: Employee compensation
based on a percentage of sales made.
Profit Sharing: The distribution of a portion
of the company’s profits to employees.
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Incentive Programs
Gain Sharing: Tying rewards to profits or cost
savings achieved by meeting specific goals.
Pay for Performance: An incentive program
that rewards employees for meeting specific,
individual goals.
Knowledge-Based Pay: Pay tied to an
employee’s acquisition of knowledge or skills;
also called competency-based pay or skillbased pay.
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Employee Benefits and Services
Employee Benefits
Compensation other than wages, salaries,
and incentive programs.
Cafeteria Plans
Flexible benefit programs that let employees
personalize their benefits packages.
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Insurance
Life and Health
Dental and Vision
Disability
Long-Term Care
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Retirement Benefits
Employee Pension Plans
Defined Benefit Plans
Defined Contribution Plans
Retirement age
Employer contributions
Average salary
Employee contributions
Years of service
Accumulated earnings
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Stock Option Plans
Employer Benefits
Employee Benefits
Cost Effective
Profit Potential
Long-Term Incentives
Vested Interest
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Other Employee Benefits
Paid vacations and sick leave
Family and medical leave
Child-care assistance
Elder-care assistance
Tuition loans and reimbursements
Employee assistance programs
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Generations in the Workplace
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