Transcript Document

Making the best use of pro
bono help
Part 2 Defining the help that you
need
What is pro bono support?
• terms 'pro bono', 'volunteering' & 'CSR'
frequently used interchangeably
• Short for pro bono publico – “For the public
good.”
• 'doing chargeable work for free or at reduced
cost'.
• Be clear about what you are asking for!
• Climate of cuts pro bono is a vital support
mechanism
• Top 100 UK companies contributed £1.4B worth
Behave like a client!
• Treat pro bono like any other paying service
– Define a brief
– Clear expectations
– Don’t be afraid to ask or change
– Communicate success & impacts
– Standards of quality & behaviours
– Establish the mutual interest and benefit
• NSPCC competitive tendering for pro bono legal advisers
• Just Health PR invite pitches for share of pro bono PR support
fund
Typical areas of support
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Legal
Accountancy & bookkeeping
Architectural
Asset management & surveying
Marketing & PR (social media increasingly)
Business management & governance
Common assumptions
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Pro bono is less valuable and valued
It’s geared towards the giver not receiver
It’s impetuous to ask or demand
It’s a one sided relationship
It’s a blanket service
An expectation that anything or something is
better than nothing
• Access advice on an ad-hoc not a strategic
basis
Spectrum of support
Strategy & tactics
• Be clear that what you are asking for has a clear business case
• Pro bono contributes strategically to growth and development – not
a “take what you can get/offered” approach
• Be entrepreneurial - offer a programme of activity that pro bono
support can be an investment in
• Savvy positioning and clear strategy helps punch above weight
better than blanket ask
• Choose what you seek pro bono support for carefully – there is a
finite supply and its not suitable or appropriate for everything
• Look at the businesses on your doorstep and emphasise the vested
interests in helping a local beneficiary – agents of change
Using a brokerage
• Many tailored brokerages around specific types of support,
i.e., legal, IT, business support
• Whether you are a marketing professional looking to donate
your expertise to a good cause, apply your skills in a new
sector, learn from your peers, enjoy a new challenge or
enhance the reputation of your business, Pimp my Cause puts
highly rewarding challenges within a click of your mouse
button.
From “needs” to “investments”
• Transform your “need” into a programme of activity
(that will be delivered via pro-bono support)
• That way the givers are investing in an activity, i.e., a
training resource, a well-being programme, a new
community facility
• This attracts a different attitude and level of support
• Psychologically different way of asking and receiving
support