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The National Information Sharing Consortium

Special Topic Discussion

“Canada-U.S. Enhanced Resiliency Experiment (CAUSE II)”

June 20, 2013

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Why We’re Here

Learn about CAUSE II:

  

CAUSE II objectives, principles, and participants; Experiment data collection, technologies, experiment scenarios, and information sharing workflows; and After action observations and CAUSE III.

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CAUSE II

Jack Pagotto, Head, Multi-Agency Crisis Management Science and Technology, Canada Centre for Security Science (CSS) General Defence Research and Development Dr. David Boyd, Director, Office of Interoperability and Compatibility, First Responders Group (FRG), Science and Technology Directorate (S&T), U.S. Department of Homeland Security (DHS) Philip Dawe, Portfolio Manager, Emergency Management and Disaster Resilience, Canada CSS General Defence Research and Development Darrell O'Donnell, Special Advisor to Canada CSS, Multi-Agency Situational Awareness System (MASAS) National Implementation Team Alana Buck, Planning and Research Associate, Maine Emergency Management Agency Joel Thomas, CAUSE II Project Manager (Contractor), FRG, S&T, DHS

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Canada - U.S. Resiliency Experiment II (CAUSE II)

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Agenda

• • • • • • • Introduction CAUSE Objectives/Principles Experiment Video Approach & Methodology Scenarios 1 & 2 Information Flows Demonstration of CA/US Information Sharing Results & Recommendations Next Steps

DR. DAVID BOYD

DIRECTOR, OFFICE OF INTEROPERABILITY AND COMPATIBILITY, FIRST RESPONDERS GROUP, SCIENCE AND TECHNOLOGY DIRECTORATE, U.S. DEPARTMENT OF HOMELAND SECURITY

Cross Border Collaboration

Beyond the Border Action Plan on Perimeter Security...

December 2011 Page 25: “The second working group will focus on cross-border interoperability as a means of harmonizing cross-border emergency communications efforts. It will pursue activities that promote the

harmonization of the Canadian Multi-Agency Situational Awareness System with the United States Integrated Public Alert and Warning System to enable sharing of alert, warning, and incident information

to improve response coordination during binational disasters.” 7

Interoperability Continuum

JACK PAGOTTO

HEAD, MULTI-AGENCY CRISIS MANAGEMENT SCIENCE AND TECHNOLOGY, CANADA CENTER FOR SECURITY SCIENCE (CSS) GENERAL DEFENCE RESEARCH AND DEVELOPMENT

CAUSE 2 Objectives

• • • Conduct a scenario-based, technology experiment between Canada and the US to demonstrate the capability to enhance situational awareness between nations during a cross-border emergency event.

Demonstrate the value of Federal Science and Technology investments with and for the response community.

Evaluate the integration of MASAS, IPAWS-OPEN, and Virtual USA; and identify technological and operational challenges and gaps, as well as emerging technological trends.

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CAUSE Resiliency Principles

• • • • • Keep it simple Experiment = Technologically Enhanced Situational Awareness improves resiliency Emerging Operational Technologies only Federal Funding for systems engineering/ integration to bridge cross-border systems Leave behind = – – Cross-border trusted Relationships (Ops + Policy + S&T) Interfaced cross-border SA systems!

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PHILIP DAWE

PORTFOLIO MANAGER, EMERGENCY MANAGEMENT AND DISASTER RESILIENCE, CANADA CSS GENERAL DEFENCE RESEARCH AND DEVELOPMENT

Experiment Participants

• • • • •

Canada:

Saint John Fire Department St. Stephens Fire Department Province of New Brunswick Emergency Measures Organization Defence Research and Development Canada’s Centre for Security Science of the Canadian Department of National Defence Public Safety Canada • • • • • • •

United States:

Calais Fire Department Washington County Emergency Management Maine Emergency Management Agency New Hampshire National Guard Department of Homeland Security Science and Technology Directorate, First Responders Group Federal Emergency Management Agency Kentucky Emergency Management

Experiment Scope

March 4-6, 2013 Experiment

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1) March 4 – Final Dry Run 2) March 5 – Canada-based Scenario 3) March 6 – Maine-based Scenario

Two fictional cross-border scenarios:

1) Canada-based Scenario: Explosion at Saint John, NB

oil refinery

2) U.S.-based Scenario: Compressed Natural Gas (CNG)

truck has ruptured and exploded on roundabout near the border

CAUSE 2 Video

PHILIP DAWE

PORTFOLIO MANAGER, EMERGENCY MANAGEMENT AND DISASTER RESILIENCE, CANADA CSS GENERAL DEFENCE RESEARCH AND DEVELOPMENT

Data Collection Tools

• • • Demographic Instrument: descriptive data on operational experience and perceptions of integrated SA technology.

Participant Instrument: assessed the participants’ experiences regarding the impact of integrated software tools on information exchange.

Workload: The NASA Task Load Index (NASA TLX) measured the participants’ apparent workload level across six dimensions moderate level of demand.

New Brunswick Virtual Maine US/CANADA

Local and State Alerts

Canada

Radio TV SMS

MASAS

Alerts Field Reports – MASAS Mobile

Enabling Technologies (ALL)

Technology Breakthroughs

• • • MASAS integration – Model tools and workflows now exist for U.S. agencies to consume/publish Canadian MASAS-X data from within their native geospatial applications IPAWS TDL integration – Capabilities were developed to integrate alerts and warnings aggregated by IPAWS TDL into the native geospatial application of any U.S. state or local agency.

Virtual USA integration – The vUSA library use was extended to include Canadian participants for the very first time and integrated map services from MASAS-X, IPAWS TDL, and state and provincial incident management systems.

Technology Breakthroughs

• • • International mutual aid – Cross-border mutual aid resource requests were accelerated through the MRP geospatial tool, which enabled U.S and Canadian systems to directly access and query available resources from MASS.

Local, municipal, state, provincial, and federal interoperability – Integration of 12 systems and toolsets was achieved at various levels of government across the border.

Mobile integration – The use and integration of MASAS Mobile and the On-The-Go Alerting TM applications by first responders to support creation and sharing of SA and alert and warning information across the border through enhanced field to headquarters reporting.

Experiment Highlights

Scenario 1 - Information Workflow

What Data Was Shared?

• • • • • • • • Mobile incident reports Significant event reports EOC activations Mobile alert creation Public Alerts and Warnings (via text) Requests for Mutual Aid Mission Ready Packages Etc.

Incident Report Generated on MASAS Mobile by Saint John Fire

Incident Report Received NB EMO

Incident Report Generated by NB EMO in Sentinel

Government of Canada responds to Incident Report from New Brunswick Emergency Measures Organization

U.S. Constituents Access Canadian Incident Reports via Virtual USA

Maine EMA Receives Incident Report in Virtual Maine

JOEL THOMAS

PORTFOLIO MANAGER, G&H INTERNATIONAL SERVICES IN SUPPORT OF SCIENCE AND TECHNOLOGY DIRECTORATE, U.S. DEPARTMENT OF HOMELAND SECURITY

13:30 INJECT#12 – (ACTION) NB EMO queries MASS (MRP system) for foam

resources then issues IEMAC request to MEMA for resources it has found.

PEOC personnel search MASS MRP for Foam Resources, locate them, and then contact MEMA to start IEMAC request (phone).

NB EMO CAUSE2 Viewer NB Local Sentinel MASAS Mobile CDN Fed OCIP Create/Use Exchange Receive MASAS vUSA IPAWS MASS MRP MEMA Virtual Maine CAUSE2 Viewer WebEOC ME Local On The Go Alerting

NB EMO Requests Foam Trailers

Mission Ready Package Query from the Mutual Aid Support System

Mission Ready Package Geospatial Tools Web App Flex Widget

Maine Accesses MRP Data

Maine Uses MRP Data

Maine Updates MRP Record in MASS

MRP Deployed/Status Change

NB EMO Uses MRP Tool

Scenario 2 - Information Workflows

Maine Generates & Shares Incident Report

Maine Incident Data

NB Receives Maine Incident Data

MEMA and Canada Send Mobile Alerts iPad App IPAWS Feed in vUSA Collaborative Operating Group (COG) Specific Alerts in Virtual Maine

Alert Received at MEMA at NB EMO Virtual Maine depicts IPAWS Alerts MASAS / NB EMO receives IPAWS Alerts

PHILIP DAWE

PORTFOLIO MANAGER, EMERGENCY MANAGEMENT AND DISASTER RESILIENCE, CANADA CSS GENERAL DEFENCE RESEARCH AND DEVELOPMENT

Results

• • • The use of integrated situational awareness tools enabled the sharing of information to a wider, cross-border EM community and enhanced SA within and among all EM organizations at all governmental levels and between nations.

The participants’ perception of technology as an enabler for developing shared SA will be important in determining whether this technology will be adopted and implemented effectively within an EM organization Integrated SA tools enhanced the participants’ initial understanding of the emergency event and continued to enhance their understanding as the emergency event unfolded over time.

Results

• • The most valuable types of data that were shared included location, size/scope of problem, live shots of incidents, Twitter TM feeds and Twitter TM monitoring system, information mapped with symbols, potential impacts at the CA/U.S. border, and details of the ongoing responses.

Participants indicated that the highest workload during the experiment was associated with the performance and mental dimensions. Operational personnel would benefit greatly from practicing the actual tasks that will be executed using this technology to increase their familiarity with the systems .

Lessons Learned

• • Usability of the system must be optimized for users; including developing a clear, concise governance framework for cross-border activities, policies, and standard operating procedures on how the systems are to be used and when information is to be shared. Further, all parties should use symbology consistently when exchanging information.

The strength of existing partnerships among EM organizations on both sides of the border will determine the likelihood that operational personnel will rely on and trust shared information. To support this trust, a consistent Identity (authentication) and Access Management (authorization and audit) System should be considered.

Lessons Learned

• • Enhanced SA may support the enhanced quality of decision making and risk management processes, but it will not necessarily reduce the time required to complete these activities. Decisions often must be made based on exigencies beyond the mandate of the operational personnel using the integrated SA tools.

The production-level integration of IPAWS and MASAS must continue to be considered a high priority. Currently, other than agreements between FEMA and CSS for exploratory work, there is no signed agreement between the U.S. and Canada to allow for sharing of operational incident alerting information

People Focused Recommendations

• • • Recommendation 1 – Define Training Requirements Recommendation 2 – Develop and Maintain Partnerships.

Recommendation 3 – Manage Personnel Expectations for Technology Adoption.

Process/Policy-Focused Recommendations

• • • • Recommendation 4 – Establish Governance and Guidance Recommendation 5 – Generate Relevant Architectures Recommendation 6 – Develop & Implement Applicable Standards. Recommendation 7 – Adopt Common Symbology Framework

Process/Policy-Focused Recommendations

• • • Recommendation 8 – Role Based Information Recommendation 9 – Generate Usage Reports Recommendation 10 – – Resolve Authentication Issues

Dr. David Boyd

Director, Office of Interoperability and Compatibility, First Responders Group, Science and Technology Directorate, U.S. Department of Homeland Security

Jack Pagotto

Head, Multi-Agency Crisis Management Science and Technology, Canada Center for Security Science (CSS) General Defence Research and Development

For More Information

"Our Government continues to work with our partners to advance the Beyond the Border Action Plan," said the Honourable Vic Toews, Minister of Public Safety. "Interoperable technology improves cross border communications and therefore contributes to building safety and security on both sides of the border. The CAUSE demonstration highlights the important progress for harmonizing cross border response capacity."

News http://www.dhs.gov/interoperable-communications-across-borders http://www.marketwatch.com/story/technology-demonstration-focuses-on-harmonizing-cross-border-emergency communications-efforts-2013-03-06 Beyond the Border Info http://www.whitehouse.gov/the-press-office/2011/02/04/declaration-president-obama-and-prime-minister-harper-canada-beyond-bord http://www.dhs.gov/beyond-border-shared-vision-perimeter-security-and-economic-competitiveness http://actionplan.gc.ca/en/page/bbg-tpf/2012-beyond-border-implementation-report

Contact Us Dr. David Boyd Director, Office of Interoperability and Compatibility First Responders Group, Science & Technology Directorate Department of Homeland Security [email protected]

Jack Pagotto Section Head, Head/Multi-Agency Crisis Management S&T Defence R&D Canada – Centre for Security Science (CSS) Department of National Defence [email protected]

Questions?

Group Discussion

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About the NISC

 National Information Sharing Consortium – Launched: June 2012 ◦ Emergency Management, IT, GIS Communities ◦ Federal, Regional, Tribal, State, and Local Government ◦ Voluntary Information Sharing ◦ o Governance documents, information sharing plans, standard operating procedures, and software code/documentation, etc.

Founding Members (June 2012) ◦ State of Oregon; Commonwealth of Virginia; State of California; City of Charlottesville, VA; City of Charlotte, NC 59

About the NISC

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New Members (As of June 2013) 6.

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American Red Cross New York Fire Department Kentucky Emergency Management Washington Military Department Oregon Office of Emergency Management New Hampshire National Guard Miami-Dade Emergency Management Florida Division of Emergency Management State of Washington - CIO Office Metropolitan Washington Council of Governments (representing 22 local government members in the Washington DC area) National Alliance for Public Safety GIS (NAPSG) Foundation GeoGuard (representing the National Guard in each of the 54 US States and Territories) Golden Gate Safety Network Orange County Fire Authority National States Geospatial Information Council Maryland Department of Information Technology Maine Emergency Management Agency Lake County (OH) GIS Department Esri Applied Geographics, Inc.

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Vermont Center for Geographic Information, Inc.

Pacific Disaster Center Mercer Island (WA) Fire Department Hawaii Office of Information Management and Technology Hawaii Department of Defense Carnegie Mellon Disaster Management Initiative DC National Guard Delaware Department of Technology and Information National Guard Bureau Installation and Mission Support Directorate General Defence Research and Development Canada’s Centre for Security Science Delaware Emergency Management Agency Idaho Bureau of Homeland Security Montana State Library Nashua, New Hampshire Office of Emergency Management Arizona Criminal Justice Commission Wisconsin Department of Administrative Services Charles County Volunteer Firemen’s Association/Charles County Association of Emergency Medical Services Geospatial Information and Technology Association 60

About the NISC

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MISSION & GOALS

Bring together data owners, custodians, and users involved in the fields of emergency preparedness, management, and response to drive an ongoing dialogue on how to best leverage efforts related to the development, sharing, and governance of technology, data, and best practices. Enhance situational awareness Save time and money (resources in short supply on both state/local levels) Utilize and maximize data already paid for Influence national policy around public safety and emergency management Standardize information sharing efforts on a global scale Improve community resilience

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About the NISC

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ELIGIBLE MEMBERS

(Focus on Diversity) First responders GIS practitioner State/local emergency management information and communications officers Mission-critical NGOs Private partners Civic leaders Federal agencies

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What the NISC Brings to You

NISC BOARD & ADMIN Resource Exchange

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Practitioner-developed Resources

— Sample MOAs/templates — Trainings — Policy/guidance documents — Lessons learned

NISC-curated Resources

— Best practices analyses, fact sheets, tip sheets — Case studies — Aggregated information •

Technology Store and Data Pipeline

— Application code — Data sets — Downloadable applications

(limited or unlimited sharing; unlimited publish or limited publish)

Education & Training

Events

— “Show and Tell Webinars” — Educational Seminars — NISC Annual Summit — Special Topic Discussions •

Technical Assistance

— Brokerage of subject matter expertise

Collaboration Space

Initiative-focused Work Groups

Member Working Groups

— Discipline focused — Topic focused — Solutions focused

Member Portal in Development Interim – Sharing occurring among NISC members Monthly Special Topic Discussions NISC Annual Summit – July 2013 Virtual USA® Transition Working Group in partnership w/DHS FRG NSDI Leadership Forum U.S.-Canada cross-border initiatives

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What You Bring to the NISC

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PERSPECTIVE —as a practitioner, no one is better positioned to convey the needs, experiences, and priorities of

our sector. You are the voice of the NISC.

KNOWLEDGE —as a practitioner, no one is better positioned to provide lessons learned, case studies, and best

practices to other stakeholders. You are the subject matter

experts.

SENSE OF COMMUNITY —as a practitioner, no one is better positioned to support other stakeholders who are vested

in a universal, shared interest. You comprise the culture. 64

Coming Up

NISC Annual Summit: July 9, 2013, San Diego, CA

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Upcoming Topics:

GeoGuard ArcGIS Online Pilot for Shared Situational Awareness Virtual USA® Transition Other member driven topics — TBD

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Join Us!

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Members join on behalf of their organization Members are required to sign the NISC Memorandum of Agreement Note: The sharing of any resource, data set, or technology code is completely voluntary

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Join Us!

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TO JOIN

• • •

Request a copy of the MOA

Submit your request during this meeting Send an e-mail request to [email protected]

, or Submit a request through our web site:

www.nisconsortium.org

Sign and submit your MOA

Submit to [email protected]

[email protected]

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Questions?

Group Discussion

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Thank you!

For more information about joining… visit www.nisconsortium.org

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