EPSA 2011 Info Breakfast in Austria

Alexander Heichlinger

EIPA Expert & Manager European Public Sector Award (EPSA) European Institute of Public Administration - EIPA Barcelona Showcasing and Rewarding European Public Excellence © www.epsa2011.eu

Austrian applications for EPSA 2009

Applications per country

Pan-European United Kingdom Switzerland Sweden Spain Serbia Romania Portugal Poland Norway Netherlands Moldova Luxemburg Lithuania Liechtenstein Italy Ireland Hungary Greece Germany France Finland Estonia Denmark Czech Republic Cyprus Bulgaria Belgium Austria 0 1 1 1 1 1 2 1 2 2 4 5 6 4 2 4 5 6 7 7 8 10 11 14 21 25 20 23 27 30 32 36 40 45 50  27 applications out of 304  2 nominees and 8 recipients of Best Case Practice Certificates 12

Applications by administrative level

1 6 8 Local Regional National Pan-European © www.epsa2011.eu

Award Nominees and Recipients of Best Practice Certificates



Theme I: Performance Improvement in Public Service Delivery

• •

Nominee:

City of Graz:

The Baby-Document-Service by the Department for Citizens’ Proceedings

• • • • •

Best Practice Certificate Holders:

City of Vienna:

Gender Mainstreaming in the Vienna City Administration

City of Vienna:

The Ecobusinessplan (EBP) Vienna: The environmental service package of the city of Vienna

Austrian Federal Ministry of Science and Research:

Interactive Statistical Pocketbook 2008

Austrian Federal Ministry of Finance:

DYONIPOS (Dynamic Ontology based integrated process optimisation)

© www.epsa2011.eu

Award Nominees and Recipients of Best Practice Certificates



Theme II: Citizen involvement

•

Best Practice Certificate Holder:

• Federal Ministry of Agriculture, Forestry, Environment and Water Management:

Standards of Public Participation, Recommendations for Good Practices



Theme III: New Forms of Partnership Working

• •

Nominee:

Federal Ministry of Agriculture, Forestry, Environment and Water Management:

Klima:Aktiv Mobil

• •

Best Practice Certificate Holder:

Landeshauptstadt St. Poelten:

Life Cycle Cost Model: ‘New Construction of St. Poelten University of Applied Sciences’

© www.epsa2011.eu

Award Nominees and Recipients of Best Practice Certificates



Theme IV: Leadership and Management for Change

•

Best Practice Certificate Holders:

• City of Graz:

Gender Mainstreaming happens in a Town!

• Versicherungsanstalt Österreichischer Eisenbahnen und Bergbau (VAEB):

Lila – Change Management: New Leadership Principles and Implementation Approaches

© www.epsa2011.eu

The EPSA 2011

© www.epsa2011.eu

The European Public Sector Award...

More than just and award!

 The EPSA brings together the

best, most innovative and efficient performers

from the European public sector. By highlighting

exemplary models

of innovative public performance, the award will serve as a

catalyst

for continued progress in addressing Europe’s most pressing concerns.



Vision

: To create an arena in which Europe’s public sector institutions can excel and become an exemplar for the rest of the world. © www.epsa2011.eu

EPSA 2011: Current partners

EU Commission Austria Cyprus Denmark Germany Hungary Italy Luxembourg The Netherlands Poland Spain Switzerland

© www.epsa2011.eu

EPSA 2011 at a glance

2 0 1 1 17 January

Official launch of EPSA 2011 in Brussels

17 January to 25 March

The call for online applications is open

Until March

Information Days throughout Europe

2-6 May

Online Evaluation

26-27 May

Consensus Meeting

June

On-site visits to short-listed projects

5-6 September

Final selection

October

Preparatory workshop for nominees/finalists

15-17 November

Final event and Award ceremony in Maastricht © www.epsa2011.eu

EPSA 2011 Target Group + Application Period

 All

European public sector institutions from all levels

– with special attention to local and regional approaches, as well as public sector enterprises, agencies or public-private partnerships 

Application Period

17 January 2011 until 25 March 2011 (24hrs) © www.epsa2011.eu

EPSA 2011 Eligibility Criteria

 European geographical origin of the application;  Compliance with the themes (one thematic area per project only) of the EPSA 2011 competition;  The working language of the EPSA 2011 is English, thus it is strongly recommended to submit projects in English;  The lead applicant must be a public sector institution or authority (other applicants – in consortium for example - can be private, semi-public, NGO or academic);  The application must have been in operation long enough to have proven evidence of impact and tangible result;  Completed application form;  Confirmation that the application has been submitted (i.e. notification mail) before deadline (hrs).

© www.epsa2011.eu

EPSA 2011 Themes

Theme I Smart Public Service Delivery in a Cold Economic Climate Theme II Opening Up the Public Sector Through Collaborative Governance Theme III Going Green: Concrete Solutions from the Public Sector

© www.epsa2011.eu

EPSA 2011 Themes – Theme I

Theme I Smart Public Service Delivery in a Cold Economic Climate

 Related to key aspects of Europe’s crisis, i.e. stabilising public finances  Innovation in how services are delivered  Improving services at the same or lower cost  Maintaining diversity in and quality of service objectives while reducing costs  Redefined service at significant lower cost level  Better measurement of service delivery  Imaginative performance measurement linked to service objectives

Theme Specific Evaluation Criteria



Balancing cost change with change in service standards



Linking service objectives and measurement indicators



Evidence of attention to diverse service objectives

Michael Burnett (UK), Expert, EIPA Maastricht

in co-leadership with

Alexander Heichlinger

© www.epsa2011.eu

EPSA 2011 Themes – Theme II

Theme II Opening Up the Public Sector Through Collaborative Governance

 Enhancing openness, transparency and accountability of governments and public administrations  Match between the involvement objectives and those of the policy area  Collaborative way of working has to contribute tangibly to the service delivery objectives, evidence has to be provided  Provide evidence that the new way of working justifies the opportunity cost of the resources devoted to collaborative governance  Prepare citizens through openness (access to information and ICT systems) to take part in decision making processes

Theme Specific Evaluation Criteria



Willingness to open up the different phases of processes to civil society;



Link between objectives and results, including measurement indicators;



Assessment against alternatives for collaborative governance.

Tore Malterud (NO), Senior Expert and Head of Management Unit, EIPA Maastricht

© www.epsa2011.eu

The EPSA 2011 Themes – Theme II

 Collaborative governance:

refers to involvement of citizens, the business society, NGOs and other representatives from the civil society at different stages of political processes.

 Open governance: is

when an entity shares information, consults, involves or works together with the private sector.

 Open data/sources:

means access to information that is relevant to citizens and businesses and is provided in an understandable way.

© www.epsa2011.eu

EPSA 2011 Themes – Theme III

Theme III Going Green: Concrete Solutions from the Public Sector

 Projects relating to the enforcement of environmental legislation and implementation of policy goals  Innovative solutions for reaching environmental objectives of legislation (waste, air, etc.)  Solutions for the stimulation of a greener economy (econ. instruments, information campaigns)  Internal environmental management by public administrations  New approach to environmental management systems  Innovative procurement practices  Internal energy or transport concepts  Greening public companies

Theme Specific Evaluation Criteria



Link between innovative projects and EU environmental legislation/EU environmental objectives



Convincing balance of environmental measures and cost effectiveness



Internal and external communication and awareness raising

Martin Unfried (DE), Expert, EIPA Maastricht

© www.epsa2011.eu

General Evaluation Criteria

General award criteria relevant to all three themes are:

    

Innovation Public concern Sustainability Impact Learning capacity and transferability

© www.epsa2011.eu

General Statements for Applicants

It is encouraged to submit projects showing consideration of gender mainstreaming, technology (ICT-enabled solutions) and sustainability aspects. In addition, those projects benefiting from EU supportive actions such as the European Social Fund - Administrative Capacity Building priority are especially invited to submit their achievements.

© www.epsa2011.eu

The EPSA 2011 Evaluation Process

STEP 4: Jury meeting

to select and decide on the three EPSA winners (one per theme).

Date: 5-6 September 2011

STEP 3: On-site validation visits

to short-listed projects for verification.

Period: June 2011

STEP 2: Consensus meeting

to reach a commonly agreed list of ranked projects per theme – the best practice certificate recipients; and to agree on projects to be verified during on-site visits.

Period: 26-27 May 2011

STEP 1: Individual online evaluation

by each evaluator, in isolation and remotely based. Each project will be evaluated by three evaluators (triple evaluation).

Period: 2-6 May 2011

© www.epsa2011.eu

11 Good Reasons to take part in EPSA 2011



Excellent opportunity

to show appreciation to your employees and bring the work of their projects to the  attention of a wider European audience; Opportunity to be

showcased and rewarded

– irrespective of the size or type of the administration or the cultural sphere  in which it operates; Applicants receive

valuable input for their administrative work and effective support (i.e. Evaluation Summary Notes)

, whilst also indicating potential for improvement and further development;  Maximum benefits as a

network of excellence

and

efficient knowledge transfer

across Europe;  The EPSA works with an

independent, impartial and internationally acknowledged pool of experts

its evaluation process; throughout © www.epsa2011.eu

11 Good Reasons to take part in EPSA 2011

 Image improvement by

publishing results and achievements

in the official EPSA publications, on the www.epsa2011.eu website and via other channels of dissemination; 

Simple and straightforward online application process

 Participation in the competition is

free of charge

; ;  The nominees will be invited to the

preparatory workshop

in October 2011;  The travel and hotel accommodation for the

participation

the EPSA 2011 nominees in the

final event

will be

at the

of

expense of EPSA/EIPA

;  To win the

most wanted and prestigious EPSA trophy

! © www.epsa2011.eu

How to submit an application

Interest Registration

on EPSA website E-mail with

Log-in

data Completion and submission of online application form

E-mail confirmation

of application receipt and notification of application processing If yes: email notification + allocation of

EPSA registration number

If not: you will be informed why your application is not eligible

Eligibility Check

by EIPA Evaluation phase begins © www.epsa2011.eu

Contact Details

EPSA 2011 HELPDESK at EIPA e-mail: [email protected]

tel.: +31 (0) 43 3296 278 website: www.epsa2011.eu

© www.epsa2011.eu